MASTER REMODELING

I LEARNED ABOUT THEM AT THE HOME AND GARDEN SHOW IN JAN. ESTIMATOR CALLED AND CAME OUT FOR AN APPOINTMENT. HE WAS ON TIME AND INFORMATIVE AND PROVIDED ME WITH THREE CUSTOMER REFERENCES WITHOUT MY ASKING FOR THEM. HE ALSO SUGGESTED I GET MY GARAGE DONE FIRST AND I TOLD HIM I WAS CONSIDERING [ANOTHER COMPANY]. HE WAS SUPPOSED TO GET BACK TO ME WITH AN ESTIMATE, AND I CALLED BACK AFTER A WEEK AND DIDNT REACH HIM. HE CALLED BACK ABOUT SIX WEEKS LATER SAYING HE HAD BEEN OUT WITH BACK SURGERY AND WAS WONDERING IF I WAS STILL INTERESTED IN THE ESTIMATE. BY THIS TIME I HAD COMMITTED TO PROCEEDING WITH THE GARAGE, SO I SAID NO.

THIS IS THE WORST EXPERIENCE EVER! THIS COMPANY IS CROOKED AND THEY RIPPED ME OFF. I CAUGHT THE WORKERS DOING SUB-STANDARD WORK AND I CALLED THEM ON IT. THEY DID A HORRIBLE CAULKING JOB ON THE GUTTERS AND IT SPILLED DOWN THE SIDE OF THE HOUSE. THEIR SOFFIT GUY THREW A TANTRUM ONE DAY AND LEFT THE JOB SITE. THE WORK COST ME $14,500, BUT ON THE PERMITS, THE WORK WAS VALUED AT $9500. THEY FILED LEGAL ACTION AND TIED ME UP IN COURT, WHICH THREATENED A REFINANCE THAT I HAD IN PROCESS, AND THEY USED THAT AS LEVERAGE TO EXTRACT PAYMENT WHICH WAS GREATER THAN THE AMOUNT OWED FOR THE WORK THEY DID. THE COMPANY AND THEIR ATTORNEY WERE NOT APOLOGETIC THE WHOLE TIME AND ARE ALL CROOKED. WITHIN A WEEK AFTER FINISHING THE WORK THEY HAD FILED A MECHANICS LIEN ON MY HOME. THEY DID NOT ATTEMPT TO ADDRESS THE ISSUES WITH THE INCOMPLETE WORK, THEY JUST KEPT WANTING THEIR MONEY. THEY EVEN FILED LEGAL ACTION TRYING TO TAKE MY HOME AWAY FROM ME. IT WAS A HORRIBLE EXPERIENCE!!

DID A POOR CAULK JOB. MINOR DAMAGE TO PROPERTY. PERFORMED UNLICENSED ELECTRICAL WORK. WANTED IMMEDIATE PAYMENT OR THREATENED LEGAL ACTION.

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