BLACKSTONE MANOR CLOCK REPAIR

Blackstone did a great job by answering questions on the phone before I brought the old mechanism in and then after I picked it up when I had questions about reinstalling it in the case- they did a great job!

They were very good. They came on time and did their work very efficiently. I'm very happy with them. It went very good and everything worked fine.

Very nice and competent people. Gracious on the phone and in person. Repairs went well and it is nice to have it functioning properly once again. Will definitely use their service for other ailing clocks.

Mark is awesome! He called to confirm the appointment, showed up on time, was extremely nice and professional and fixed my clock quickly! I was expecting it to cost far more than it did- he was EXTREMELY reasonable!! I would strongly recommend him and will definitely use him in the future!

I was very pleased. The work was professional, punctual, and knowledgeable

cleaned out a very dirty interior and replaced all worn parts of which there were many. explained how to install clock at our home. they are very busy and it took about a month to get the clock back but they did call with an update midway thru and they don't return clocks until they have worked properly in their shop for 2 weeks. very knowledgeable staff.

They did an excellent job, everything works great

Went great, highly recommend Blackstone Manor. Price was competitive, no angies list discount given, but the service was outstanding. We needed to have a grandfather clock moved without a lot of notice. Mark returned our call on the weekend, and came out on a sunday to move the clock. Got everything set up, walked us through all the care and maintenance (our first grandfather clock, which is a hand-me-down). Great guy, we'll be using them for all future service or repair on this or other clocks, as well as recommending them to family and friends. Thanks Blackstone Manor!

I accidently pulled out the stem from my Seiko wristwatch. The crown came off the stem and I couldn't find it. Although Blackstone Manor advertises themselves as a clock repair shop, they also do watch repair. I took the watch in and they had it back in one week with a new stem, crown, and battery. I was very pleased with the amount they charged. The cost was much cheaper than estimates from people at Ridgedale Mall, who would have had to mail the watch to some central repair shop.

My wife and I have had our antique clock since 1978 (a wedding gift). Over the past several years it stopped running as well as it had in the past, and in recent months it stopped running completely. I searched Angie's List for a reputable repair shop and Blackstone Manor got very high marks. We drove out to Hopkins and found a charming and extremely interesting shop with a friendly and knowledgeable staff. They looked at our clock right away and gave an initial assessment of what it needed and an estimate of the time and expense it would take to repair. Both were reasonable for what we expected, and in fact, the repair was completed earlier than they said it would be. When I picked up the clock, I was told it would be good for another 30-40 years before needing another overhaul, and that I should bring it back to them in four years for routine servicing (oiling) to keep it in good shape. In short, the service I received was excellent, the shop itself is fascinating, and I recommend strongly Blackstone Manor for clock repair.

The employees here are extremely helpful and very useful. They helped me repair my watches multiple times and gave it back to me right away. They are clearly a local business, and they were very pleasant to work with. I would come again if I needed more watches repaired (I have a lot of watches), or if I had a larger clock that needed repairing. I would highly recommend them!

This is the third time I used Blackstone, while they do all types of clocks the clocks I have taken for service or repair are antique French decorative mantel clocks, typically more than 100 years old. I have used other clock repair people but going to Blackstone is the best, they have a team of specialists, an actual store/shop, and their work is exceptional. One clock upon bringing home I had some trouble with it, they took it back, taught me what to do to level/adjust it, and didn't charge, they fully stand behind their work. Also, their turn time is faster than the other local persons I have used (although no matter what it takes time with antiques as they let them run a long period to ensure they are running well). I highly recommend for fine clocks and antiques.

We are very happy with their work. Their service and quality of work is superb. Mark has always been very helpful and does quality work in a reasonable amount of time.

Had a clock inspected in my home and it went relatively well. Full of great information and very honest about the benefit (or lack of) in repairing the clock. The quoted price was extremely high though (especially the $1,000 quote for a new movement that I later found online for $450), but the skill and knowledge was apparent.

I have used them many times and they are always professional and thorough.

Two months after my father passed away, the chiming clock that he won as "Salesman of the Year" in 1959 stopped running. I had to get it fixed for sentimental reasons. I knew it may be difficult to get the parts, but they were able to do that and restore the clock back to it's former chiming glory. It is actually faster and has crisper chiming now.

He's excellent. He knows what he was doing.

Loved the old-school quality of the shop - they did a beautiful job of restoring the damaged clock-case and restored the clock so it now keeps perfect time. Wonderful staff and great craftsman.

Helpful and willing to share knowledge.

I brought in my mother's cuckoo clock that had stopped working. They looked at it and gave me a price and said it would take about 1-2 weeks to fix. Within two weeks they called to let me know the clock was ready. The price was exactly what they had originally quoted me and they explained what they had done to fix the clock. I was so pleased with not only the service but also the price, as they were almost 50% less than the first clock repair store I went to. It's clear to me that Mark and his employees are really experts in this field and go above and beyond to ensure that their customers are happy. I would absolutely recommend them to anyone.

This clock had been hanging broken on my 90-year-old mother's office wall for years. I brought the clock here from Michigan the last time I visited and took it in to Blackstone Manor. I was told it would be quite a bit of time before the repair was done and also was given an estimate for the repair and cleaning. While I was initially surprised at the cost, I quickly realized that the expense was warranted due to the amount of fine work required. We are talking about a master-craftsman here and not anyone can do this work. I told them there was no rush on the work and left the clock. A few months later they called, as promised, to let me know the clock was ready. I picked up the clock and in January, made a trip back to Michigan to bring the clock back to my mom. She was thrilled to have it working again. It looks great and sounds great and, best of all, makes her happy. I highly recommend Blackstone Manor Clock Repair. One step inside the door and you know you are in the workshop of a quality craftsman. They were friendly, honest and up front with both the time and cost of the repair. I couldn't be happier.

Blackstone's Grandfather Clock expert was on time and pleasant. He was also able to accommodate my need to have it repaired in four weeks as we wanted to transport the clock by van to Boston to give it to my daughter. I was, however, taken aback when he handed me the bill for $900, $200 of which was for picking up and delivering the clock parts and "preparing the clock for transport." It took him only a very few minutes to remove and replace the works. When we delivered the clock out East, we were extremely disappointed to discover that, after a few motions of the pendulum, it would not keep working nor would it chime. My husband spent the better part of 2 ½ hours off and on over the phone with Blackstone and was advised to try this and that and even remove the works. As nothing worked, we drove it back home and delivered the entire clock to Hopkins. Several weeks later it was in working order and we picked it up. No apology but no additional fee. We will now need to wait for our next vacation period to drive it out again.

Everything works like new. Just great service.

They did a wonderful job. They kept us updated on timeline for completion. They also did research on our clock and were able to provide us with some very interesting history on it. They invited us to come to the shop to see the inner workings and hear about the history of our piece before they finished and put it all back together. They definitely went above and beyond!!

They did a great job! They completed the work in a couple of weeks because they are a popular place. It was about $400 for the total reconstruction.