Baby Grand

Alterations/Sewing/Decorating, Furniture - Sales, Childproofing,

About us

Family owned and operated

Business highlights

40 years of trusted experience

Services we offer

Infant Equipment Sales

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Jim F.
11/2015
2.0
alterations
Ā  + -1 more
unknown
Description of Work: Terrible experience. I thought I had reviewed it earlier, but did not. | |Chair ordered, and asked it be delivered overseas. Told it could be done, but continued to get evasive answers. Often no response to emails or phone calls. And then, when we were out of the country, the chair showed up at our home, not where we expected it. | |Terrible, frustrating experience. Mitigated a bit at the end by other staff, but I had been dealing with the owner, and so expected the best. The A under quality reflects that of the product, not the experience. | |I can't see dealing with them again for an ordered item. Really was the worse retail experience I've had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$800

ANDY V.
10/2008
5.0
furniture sales
Ā  + -1 more
Can't say enough about this place! We are on our third child so we have done a decent amount of children's furniture shopping. We are just sorry that we didn't discover them sooner. They are a longtime fixture in St. Paul but just expanded to Hopkins. We've never had such a good experience. They were professional, helpful in an unobtrusive way, and are quite obviously experts in the industry for both the brands they do and don't carry. After months of trying to find the right items and having other bad experiences, we nearly fell over ourselves trying to get back to this store after our first visit. One of the owners took the time to go over all of the options for what we needed, explained the history of the brands we already had for the other kids related to woods, durability, quality etc. Was honest about what he had that would and would not work for us. They even honored a lower price on the bed (without us asking) because an old price was listed in a brochure that he pulled out from behind the counter to show us the options. The price wasn't posted, but since he knew I saw it he volunteered to honor it even though the price had legitimately gone up a couple of months earlier. Unbelievable. As our family is complete, I want to make sure that others with kids - or kids on the way - know about this place and reward them for exceptional customer service and great quality. We were also looking for fabric to redo a rocker/glider we bought years ago at another store. It's too long a story to tell here, but our salesperson/the owner made sure we got out of there with fabric samples when it looked like it wouldn't work at first. We casually mentioned that we were looking for an inexpensive mirror, and one of the other sales associates started pulling up websites and even invited us to come to the other store and check through their basement for older frames that could be refurbished. These folks are fantastic. Not quite enough to make us have another baby, but close!!
Description of Work: Purchased bed and nightstand for a child's room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

    Contact information

    1010 Mainstreet, Hopkins, MN 55343

    www.babyongrand.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Alterations/Sewing/Decorating,
    Furniture - Sales,
    Childproofing,
    Artwork/Murals,
    Mattresses,
    Gifts

    FAQ

    Baby Grand is currently rated 3.5 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 6:00 PM

    No, Baby Grand does not offer free project estimates.
    No, Baby Grand does not offer eco-friendly accreditations.
    No, Baby Grand does not offer a senior discount.
    No, Baby Grand does not offer emergency services.
    No, Baby Grand does not offer warranties.
    Baby Grand offers the following services: Infant Equipment Sales

    Contact information

    1010 Mainstreet, Hopkins, MN 55343

    www.babyongrand.com

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 6:00 PM