Victory Auto Service & Glass (Ham Lake)

Work was fine. Price for the part was unsatisfactorily high. I could have bought the part for more than half what was charged.

Great! Misdiagnosed and additional work needed to be done but they "did the right thing" to take care of repeat customers.

Quick and professional service

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I have been going to them for a long time. They work on my sons car. It took them two days to fix this last thing. That visit was a good one. Andy was my mechanic and he was great getting me in. Jordan the office manager was good about getting me in right away. I would use them again.

Nice people. Great service. Will definitely do business again!

I was most impressed with the professionalism and courtesy by which Vicotry conducts themselves. Although we did not go through with the extensive repairs, opting to get rid of the vehicle due to all the issues, their estimates were fair and the experience dealing with them was one of trust. Here's hoping it's not too soon, but I will definitely use them in the future for all our repair needs.

Discovered that our windshield washer reservoir in our Honda Accord wouldn't hold fluid. We went to Victory and they diagnosed the problem as a leaky reservoir and would need to replaced. They tried several suppliers to obtain an aftermarket item without success. They were forced to order a Honda replacement. We were told that it would arrive the next business day and we could have it installed then for estimated cost of $250. WE left the car the next day, in a couple of hurs they called and said that when the expected the car on the lift, they found a loose hose and didn't need a new reservoir. Our total cost was $65.

I think they do a great job at Victory. In the past I always took the car to the dealer, but have found I can trust Victory to look after my car. Got my car in quickly for service, did it in the time frame estimated, no problems since. Thanks!

Service here is excellent. I'm glad I found somewhere that I trust.

I was informed that the clunking was coming for the front (not sure of part) of the vehicle and because I they called around to see if it would be covered under warranty. Because they called around and we accurate in their diagnosis, it was fully covered under warranty and saved us hundreds of dollars. To me, this was a great example of honesty, which we all want in a dealership. I will continue brining my vehicles here for maintenance and repairs as needed.

Had large crack in windshield that was beyond repair. Brought it in to Victory to have it replaced. They were prompt and did a great job. No leaks, wind noise or issues.

Jason and Andy were great to work with. They diagnosed the problems with my car, sourced the parts and repaired the problems. They made my little blue roadster fun to drive again. I will definitely use them again.

It was fine. They are usually very good when you bring it in to get an estimate. They are open and honest about what they find and what they can't tell you. You are not surprised when you receive your bill. Their prices are reasonable. They are usually quick and keep you posted. If you tell them that you've been to someone else and have a lower witten estimate, they will meet it or beat it. So far, we have been pretty satisfied with their work.

They were reasonably priced, completed the work quickly, and did a good job overall. I was especially pleased that they worked quickly since I needed the truck for my job.

Everything went well. They were fast, nice, and relatively inexpensive.

Nothing more to add. Oil change and fluid/lube. People were very friendly and service was great.

Everything went well except that one part was defective. It failed while we were out of state, so we had to pay for another part and have it installed. When we brought this to Victory's attention later, they reimbursed us. We have since become regulars of Victory. They have kept are truck running, kept costs down and fixed our vehicles on OUR schedule.

Everything went well, and they did a good job.

I have had them do a lot of work on my cars. I like their honesty, integrity, and good management. Their price is average. I will continue to use them in the future.

I liked the service. They were friendly, cordial, and informed us as to what was going on. They gave us options and weren't pushy. That was comforting.

IT WENT REAL WELL. I HAVE BEEN GOING TO THEM FOR TWO OR THREE YEARS NOW. THEY DON'T TRY TO SELL YOU THINGS YOU DON'T NEED. THEY WILL EVEN USE USED PARTS IF APPLICABLE.