Mr Handyman of SW Minneapolis & SW Suburbs
About us
Welcome to Mr. Handyman of SW Minneapolis and SW Suburbs where professional, safe, reliable handyman service for your entire "To Do" list is just one call away. That's why local residents choose our professional handymen, who specialize in ALL major and minor home repairs over an independent handyman. We are locally owned and operated.
Business highlights
Services we offer
Bathrooms, Carpentry, Ceiling Decks & Flooring, Deadbolts, Decks, Doors, Drywall, Fencing, Fixture Installation, Gutter Cleaning, Handyman, Kitchens, Locks, Painting, Pressure Washing, Screens, Siding Repair, Tile Work, Walls, Weatherproofing, Windows
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 16% | ||
| 2% | ||
| 2% | ||
| 1% |
This did not go well.
The guy who arrived immediately began to grumble about it being a Friday and how he "keeps telling them" not to schedule plumbing jobs on Friday.
He wasn't able to repair the storm door because I didn't have the correct hinge and when asked him what I should buy, he didn't know.
he went on to replace the fixtures on the sink in the main floor bath which went well but then when I presented the new fixtures for the shower, he rolled his eyes and complained that "they never told me" about that and that it would take several hours. Fine, "skip it", I told him.
He went downstairs to the basement bathroom and replaced fixtures on that sink however they are crooked and the sink is now unstable on the pedestal stand.
At this point, I asked him to leave and didn't even want him to work on the threshold. He was so unpleasant and made me feel as though I was a bother rather than a customer.
When I received an Email from Mr. Handyman the following week asking me to rate the service, I was honest and clear about the issues. I then received a subsequent Email indicating they were sorry my experience wasn't a good one and that somebody would be in touch with me to discuss and resolve. It's four months later and I still haven't gotten a call from anyone.
Mostly I just wanted the bathroom sink and new fixtures attended to and made right but haven't heard from them although they wasted no time cashing my check after I wrote it.
I've had hit and miss service from these folks over the years but this experience will cease all further calls to them for service.
"Our normally-very-reliable technician took a sudden medical leave and we were unable to contact him. We dropped the ball. We have since taken the ordering of lead-time item away from our techs and will follow up those items from the office. We called Mr.(member name removed) to see if we could measure, order and replace his window at significant reduction in the labor to install. He declined. This is an open offer to Mr. (member name removed) if he changes his mind. If he calls back, I will personally handle the measuring, ordering and installation. David Swanson, Owner Mr. Handyman of SW Minneapolis and SW Suburbs"
"We're sorry for the lack of follow-up. We have taken corrective measures to make sure this doesn't happen again. We monitor items to be ordered and followed up in the office rather than having our techs being responsible for the follow up. These items are on a whiteboard in our office and are reviewed daily."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.