DaBella - Minneapolis (Roofing)

Knowledgeable salesman and great installation team.

As soon as they showed up they got to work and were done with the new roof, and the shingles in a day. And the next day they sent out another worker, to install new shingles and gutter guards. I have to admit I was impressed. Both with the speed they worked at, and The finished product. It really was a quality job.

After receiving quotes from 4 other roofing contractors I received a quote from Dabella. They came to me at double the cost of the other roofing contractors but drew me in with factory trained installer, a warranty, ridge vent/intake system, and a promise of full clean-up after the work was completed. We worked out a deal (still over 2k more than the next cheapest contractor) and I hired them. A couple of weeks passed and the roof was installed in a single day. After installation, I personally climbed onto the roof to check over the work. I was astounded at how poorly the roof was installed. Shingles were ripped, left uncut, crooked, my fascia trim had been cut exposing the wood to the elements and never replaced. Worst of all I had paid a premium for the ridge vent and seamless air intake system and once the roof was completed the intakes were never even installed. A feature I had paid an additional premium for did not even get put on my roof. I was promised a clean yard, which is important as I have an 11 yr old and a dog running around outside. Since original install I have picked up easily 40 nails out of my yard, my child could have stepped on that. Later in the week I was contacted by Diego, the crew manager, wanting to come inspect the work. He claimed that he was off site the day of installation. I went on the roof with Diego and showed him my large list of concerns with the install, he mostly blew me off only claiming that the vents were missing and it was the suppliers fault. So he says he will be back to fix things up in 2 days. No show. No contact. Until a couple days later I come home and there guys working on my roof again, no warning just got to work. None of the contractors ever said a word to me during install, I was told that if any rotten boards or additional issues were found they would talk to me immediately. Communication was garbage through and through. So after the 2nd attempt at finishing the roof there were still some the original issues left untouched as well as another new one. I had 4 box vents for each corner of my roof set to be replaced by the ridge vents and intakes. Intakes were only installed on 3 of 4 corners. The 4th corner which previously had a box vent now has zero ventilation. I texted Diego and told him of my concern, he told me certain lengths of roof are too short for the intake. I said If that is the case then why was not the original box vent setup kept on that corner? Why am I only hearing of this now and not before install started? I have yet to receive a response, this was 6 days ago. So if I can warn anyone, stay far away from this company, the price premium does not fall in line with the quality of work, communication, or final product. Absolute garbage, so now I am going to have to climb on my roof and fix the shortcomings of the contractor I just paid good money for. What a joke.

The shingles arrived on time and the crew was about 30 minutes late then scheduled. Each one of the crew members worked together very well which means no one stood around. They peeled the old shingles off and repaired one bad sheeting. When finished they work together to make sure everything was picked up to my satisfaction. They finished late afternoon and very happy with the appearance and with the installation of shingles

We hired DaBella to install siding on my detached alley-facing garage. The crew that installed the Hardy siding did an amazing job, really top quality and couldnâ t he happier.

Well educated. Thoughtful. Shared insights that were meaningful about my house.

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The crew was great! Fast, efficient and professional! I would hire them again!

Alex was very knowledgable, and kind. He was thorough in his inspection oh

Steve Carlson was highly professional and helpful in aligning the right project for us and assisting with keeping costs contained. Much appreciated Steven!

Overall this was a great experience

The customer service was horrible. Not real happy with the looks. The Valley flashing was not installed correctly have to have them come out and they cut it with tin snips didn't look good. Also in the front of my house when it rains the water skips right over the rain gutter onto my porch and then floods my garage with all the extra rain that should be going in the gutter.

They helped arrange financing for replacing the original shingle roof. However, I was told the workers would arrive at my house between 6 and 6:30 am because of the Phoenix heat and the workers arrived at about 5:30 am without advance notice. I was also told that the work would take three days, happily it only took two.

Pls it is great

The only bad thing is that the works that came to work on my house didn't speak any English and I had to find someone that could speak to them.

I reached out to HomeAdvisor for quotes on a full roof replacement. DaBella was one of four contractors who quoted my project, and I hired them the same day. Ryan was prompt and courteous and took the time to explain their value proposition. The quality of the materials, the craftsmanship and the fantastic warranty made this a simple decision.

The quality of the work and the materials was excellent. The process for getting to that point was not so much. After waiting 6 weeks for the roofing crew to do the install they didn't show up on the the scheduled day. No call, no notification. After contacting the company we were informed that they changed the install date. This happened three times. Communication is not DaBella's strong suit. If you want a high quality roof and don't mind a long wait and poor communication, this could be the company for you. Otherwise, shop around.

Great knowledgable people. Took time to explain product.

There were some hiccups with customer service but once the general manager was made aware of them, he did his best to resolve the issues. The windows are great! We have noticed a huge difference in the amount of dust in the house, and noise reduction.

I called them and set up an appointment for the next day at 10 am. RYAN showed up promptly at 10 am. He took a look at my roof and took pictures and made some notes. Then he came inside and discussed his products,the roofing system is unlike any other I had seen in that it included a ventilation system built into the roof. He showed us the roofing products and choices and even offered a veteran discount. We liked the roofing products they showed us, and the warranty provided is much longer than the 3 other quotes,I had recieved. We really liked that. They also come highly rated on Angie's list and BBB is A+. We discussed price and they offer good value for the money and work and product offered. They even offered an anniversary discount if we went with them that same day, so certainly this is their 7th year anniversary. We hired them and have not yet gotten the work done yet, but will update once the work is completed. But I would recommend Ryan and this company for your roofing needs!!!

Time from consultation to install was longer than expected because they had to come for a second and third measurement but they were able to stay within the 6-8 week timeframe we were originally given. I?m sure we may have been able to find cheaper options out there but I love the new windows! The windows replaced are on the west side of the house (we live in Phoenix, AZ) and what was once the most unbearable portion of our home due to heat is now the cooler part of our home. Our AC doesn't run as long and we don't need to keep our curtains closed 24/7 in order to stay cool. The install crew was quick, professional and courteous in regards to clean up. There was a slight error with the screens we ordered but they are already rectifying that and we'll have the correct screens in a week or so. I?d recommend them but beware that you're paying more for a better quality window. We are excited to have new windows just in time for the hot Arizona summer!

DaBella's representatives were very responsive and professional. DaBella offers a custom premium window solution which may be more than some want to pay. We haven't yet decided which window vendor to go with but you should include DaBella in your list of potential window vendors when collecting estimates.