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Plunkett's Pest Control

Founded 1915 • With Angi since March 2001

4.7

(275) Verified Reviews

Business Details

Phone Number

Address

40 NE 52nd Way

Fridley, MN 55421

Description

Over 100 years in business; earning your trust. Founded in 1915 in Minneapolis, Minnesota, Plunkett’s Pest Control Inc is a family-owned & operated corporation led by our third-generation president, Stacy O’Reilly. Plunkett’s delivers professional pest control services to residential and commercial

Verified Reviews

A few reviews for this pro...
CYNTHIA H.
2.0
11/04/2021
I think these folks know what they are doing, but communication and follow up is poor. I will try another company as I search for expertise and professional communication.
Description of Work
Mice exclusion
Category
pest control
NANCY M.
5.0
08/09/2019
Great! They were out within a day when I called and the young man who came were very prompt on responding to my need and very knowledgeable on what he's doing and was careful to check the source of removal, thorough in applying the chemical and I highly recommend them and they're reasonable.
Description of Work
They help me remove the source of an ant infestation on my porch.
Category
pest control
Nick P.
5.0
11/26/2017
Noticed a couple mouse droppings in my basement so I called Plunkett's - my landlord at a previous location swore by them for pest control. I signed up for the exterior service. Plunkett's was very responsive from the start. Person came out within a business day or two of my first contact, she very thoroughly inspected the exterior of my house and plugged all the possible mouse-entry homes. This included happily fighting through very painful and thorn-ridden landscaping to make sure she wouldn't miss even an inch of stucco when checking for holes. On the interior, I already had several traps placed in my basement, so the person suggested I skip the full interior service (where they set and check traps) and instead just made recommendations of how I could better place the traps. She also noticed one successful capture and removed it for me. Very hard working and thorough, would call again but hopefully that's not necessary...
Description of Work
Saw mouse droppings, needed pest control.
Category
pest control
Dorrie S.
4.0
10/23/2017
Treatment worked as described by tech. Thank you!
Description of Work
Treatment for wasp nest inside rotted timber.
Category
pest control
Dianne W.
5.0
09/22/2017
They are coming on Tuesday of next week. I have used them for years. They come 3 times, they come in the spring and summer.
Description of Work
I use them for pest control.
Category
pest control
RANDALL M.
5.0
09/12/2017
They solved the earwig problem. I liked that they did not try to up sell me on other services.
Description of Work
We had a problem with earwigs, so they sprayed the house.
Category
pest control
Kathy R.
1.0
05/15/2017
Shady operation. Signed up for a year long contract & they did not deliver services promised & charged us again when we called them to fulfill the original service agreement. Service rep told us one thing & corporate just wanted to stick us with another contact & fees. AVOID!
Description of Work
Pest Contol - Mice
Category
pest control

Service Provider Response

I'm sorry you had such a poor experience with us. We pride ourselves on our customer service, and I'm so sorry to hear that we fell short for you this time. Unfortunately, that is not how we like to do business at Plunkett'[Member Information Removed]/Varment Guard. Thank you for bringing it to our attention. As part of our initiative for continual improvement, we will notify our staff of this issue to prevent future occurrences. Please do not hesitate to contact our office if there is anything more we can do for you. Sincerely, -Director of Client Experience, Varment Guard, 866-906-1786
KARIN M.
5.0
05/13/2017
Over the course of figuring this termite thing out I dealt with five Plunkett's employees, and they were fantastic. Professional, punctual, and thorough. They went over the house with a fine-toothed comb looking for live termite activity (found two locations) and installed a Sentricon bait system. They were very good communicators and explained everything they were doing and looking for. (I ask a lot of questions.) There are off-the-shelf termite control products out there, but it was important to me to put it in professional hands.
Description of Work
We had evidence of termite activity in the basement of a duplex.
Category
pest control
Kathy R.
1.0
05/09/2017
Initially good customer service and they signed us up for a one year contract that called for regular visits/maintenance. They did show up a couple of times but quit coming half way through. When we called them to make good on the contract the rep offered to come out to visit again at no charge. Then we received an invoice for another full year of services which we did not want or authorize. We called the rep numerous times to correct the situation and he promised time and time again to handle it. He didn't and they turned us over to collections and the management refused to discuss with us. SHADY!
Description of Work
We had mice in our house.
Category
pest control

Service Provider Response

I'm sorry you had such a poor experience with us. We pride ourselves on our customer service, and I'm so sorry to hear that we fell short for you this time. Unfortunately, that is not how we like to do business at Plunkett'[Member Information Removed]/Varment Guard. Thank you for bringing it to our attention. As part of our initiative for continual improvement, we will notify our staff of this issue to prevent future occurrences. Please do not hesitate to contact our office if there is anything more we can do for you. Sincerely, -Director of Client Experience, Varment Guard, 866-906-1786
Jamanda M.
1.0
04/07/2017
My review is mixed because my issue is with their customer service. The first experience I had was great. Scott explained everything to me, told me what my next prices would be & everything. He was very thorough. The bugs that I have been seeing 6 months later are mostly dead when I see them, but since it's spring i wanted to get a head start. I called to make an appointment & was told a different & higher price, which would have been the same as the initial price-but Scott the technician told me it would be about half. I spoke with the manger Sue & she had Scott call me. He scheduled last Friday to come out & try to fit me in & said he would call if he had to reschedule. Mind you, that was last Friday & I still have not heard from them! I called & left a message on Sue (the manager) voicemail & she won't return my call either. So, the product works....but the customer service experience is awful! Doesn't matter if the product works if you can't get the service.
Description of Work
I was suppose to have the basement sprayed again since it is spring now.
Category
pest control

Service Provider Response

I'm sorry you had such a poor experience with us. We pride ourselves on our customer service, and I'm so sorry to hear that we fell short for you this time. Unfortunately, that is not how we like to do business at Plunkett's/Varment Guard. Thank you for bringing it to our attention. As part of our initiative for continual improvement, we will notify our staff of this issue to prevent future occurrences. Please do not hesitate to contact our office if there is anything more we can do for you. Sincerely, -Director of Client Experience, Varment Guard, 866-906-1786
Mike O.
1.0
02/16/2017
This company is horrible. They will renew a contract without your authorization. Dawn an employee there spoke very condescendingly and said "I'm sorry you don't understand the contract YOU SIGNED" then threatened to put the bill in collections, which it already was. They claim they provided service but never did. It's a complete scam. This company is horrible, nothing short of a scam.
Description of Work
Spider control
Category
pest control

Service Provider Response

I'm sorry you had such a poor experience with us. We pride ourselves on our customer service, and I'm so sorry to hear that we fell short for you this time. Unfortunately, that is not how we like to do business at Plunkett'[Member Information Removed]/Varment Guard. Thank you for bringing it to our attention. As part of our initiative for continual improvement, we will notify our staff of this issue to prevent future occurrences. Please do not hesitate to contact our office if there is anything more we can do for you. Sincerely, -Director of Client Experience, Varment Guard, 866-906-1786
Sarah G.
5.0
01/16/2017
Very satisfied with this service. Although no mice were found, I now have peace of mind.
Description of Work
Hired for rodent control. Bob was outstanding and very thorough! Can't speak highly enough regarding his customer service and professionalism
Category
pest control
ANN L.
5.0
11/21/2016
Exceeded expectations. This treatment was of both a first floor rental apartment and basement in a fourplex apartment building. The tenant was bothered by seeing centipedes and, although no other insect problems have been reported in this building in the past 15 years, this was a habitability concern for her. From first contact with Plunkett's Pest Control, through treatment appointment, and billing, the process was smooth. The technician was on time, thorough, and enthusiastically answered questions from both me and also the tenant. (Two treatments, two weeks apart.) Recommended!
Description of Work
Treatment for centipedes.
Category
pest control
Jamanda M.
5.0
10/06/2016
Great! They even came back to make sure everything was still good. After Scott sprayed around the house by the garage, I saw a pile of dead ants within less than a few hours.
Description of Work
Spray for spiders and other kinds of insect critters.
Category
pest control
reid M.
5.0
09/23/2016
We have them on contract. They do regular seasonal maintenance.
Description of Work
We use Plunkett's for pest control.
Category
pest control
Laura M.
5.0
09/12/2016
Great! Would love to see the tech use a mask or more cover up from chemicals..
Description of Work
Get rid of carpenter ants outside
Category
pest control
Sharon R.
5.0
08/23/2016
They have always done a great job. If bugs start showing up in between services, they come out and it does not cost you anything. They guarantee their work. If I get bees and nests, they come out to take care of it and it does not cost me anything. It is an excellent company.
Description of Work
For pest control, I have used Plunkett’s.
Category
pest control
Sharon R.
5.0
08/23/2016
I have used them for years. They did a great job.
Description of Work
For pest control, I used Plunkett’s. They did the yearly maintenance.
Category
pest control
Gregory N.
5.0
08/08/2016
Have not decided to use them. The issue is the cost of the service plus my time vs. the value of my property.
Description of Work
Pest control
Category
pest control
MARILYN H.
5.0
07/18/2016
They're very professional and always reliable. I would highly recommend them.
Description of Work
We have annual service with them. They come 4 times a year, and also make additional trips if we have issues in between.
Category
pest control
Pat H.
5.0
07/12/2016
I called with a concern about whether a nest the painters had discovered in a vent in my garage was a wasp nest or a honey bee nest. The woman who answered the phone was very helpful and assured me, from the information I gave her, that it was a wasp's nest.
Description of Work
Advice about distinguishing between wasp nest and honey bee nest.
Category
pest control
Carole J.
1.0
02/27/2016
I was naive about what to expect for, the service. They came when I called with a problem and made periodic checks when they were in the area. I found out 2 days ago that I actuallymhave 5 holes on the outside of my house at the foundation level that have never been addressed before. The inspector could tell by the material by the holes. Where was Plunkett ? They never addressed the outsid holes to my knowledge and only put a " bandage on the situation" by filling in the inside holes. They came and "sprayed the outside foundation and checked mouse traps. Those things I felt I could do myself and save $750.00 a year.
Description of Work
They provided pest control services to my home for approxi,are ly 5 years
Category
pest control

Service Provider Response

I'm sorry you had such a poor experience with us. We pride ourselves on our customer service, and I'm so sorry to hear that we fell short for you this time. Unfortunately, that is not how we like to do business at Plunkett'[Member Information Removed]/Varment Guard. Thank you for bringing it to our attention. As part of our initiative for continual improvement, we will notify our staff of this issue to prevent future occurrences. Please do not hesitate to contact our office if there is anything more we can do for you. Sincerely, -Director of Client Experience, Varment Guard, 866-906-1786
YAN S.
5.0
08/23/2015
Overall the heat treatment team in Plunkett?s Pest Control did a great job in helping us to solve our bed bug problem. Derrick, the heat treatment team leader, with Josh and his crew members Matt and Ross did a great job! They all are very helpful and responsible. It has been about two months after the treatment, we have not found any live bedbug in our apartment (except for a dying one crawling on the second day after the treatment). It seems that the treatment was quite successful. Thank you very much! Before the treatment, Josh, the work group leader, came to our apartment to give an inspection and to explain what would be done in the heat treatment. Josh was very honest, nice and considerate in discussing our situation. After the inspection, Derrick came to give us an assessment and to discuss the treatment. Because this was the first time we had the bed bug problem, we were rather stressful and had a lot of concerns and questions about it. In particular, a few days before the heat treatment, my husband just had a major surgery and was unable to help the preparation at all. Derrick is very nice, knowledgeable and very professional. He had answered all of my questions patiently. He understood my fears for bed bugs and for the heat treatment and advised me how to deal with this tough situation. He also helped us in person for the preparation. The day before the treatment, he came to our apartment to help moving heavy stuff (many boxes, furniture, suitcases etc.) off the wall. This is a big relief for me. We really very much appreciate it. Thanks. At the treatment day, Josh and his crew members (Matt and Ross) arrived 15 minutes before 7 AM. They helped me to finish my last minute preparation work, and then worked until late afternoon. They heated the apartment quite thoroughly with the highest temperature allowed. They are very courteous and hard-working crew, very friendly and professional. I stopped by the apartment before they finished the treatment, I was amazed at how hard they were working. About a week after the treatment, Derrick came to inspect our apartment. He didn?t find any live bed bugs left, he told us to call them if we find any bed bug in the future. Josh also came to inspect our apartment to make sure that we are bed bugs free. There will be one or two inspections in the future. We know that we are in good hands. We are happy with the treatment results. (Approximate cost of service $1900 is for two 2 bedroom apartments.)
Description of Work
The heat treatment and spraying services were provided by Plunkett’s Pest Control company to get rid of bed bugs in our apartment in June 2015.
Category
pest control
JAMES N.
5.0
08/08/2015
We called them on a Tuesday about a wasp's nest. They came out the next day and applied a pesticide. They told us that if we noticed more wasps to call them back and they would return at no extra cost. This is exactly what happened when, a few days later, I tried to calk the hole in the foundation that was the entrance to the nest. Several wasps entered and exited the nest as I approached. We called them back and they returned the next day and applied more pesticide. That did the job and I was able to seal the hole a couple of days later. Unlike some of the other highly rated providers that we tried to contact, Plunkett's had someone answering the phone and it only took one phone call to schedule the service.
Description of Work
Eradicated a wasp's nest.
Category
pest control
Enoch E.
5.0
07/24/2015
Everything went well. They did a good job and they were able to get rid of the mice.
Description of Work
They helped with pest removal.
Category
pest control

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    Business Highlights

    Women Owned & OperatedWomen Owned & Operated
    Family Owned & OperatedFamily Owned & Operated
    Emergency Services OfferedEmergency Services Offered
    Eco FriendlyEco Friendly
    Wears MaskWears Mask
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Residential & commercial pest control management - rodents, ants, cockroaches, flies, stored product pests, spider control, bees, wasps, pest birds, boxelders, asian lady beetles, mosquito control & bed bugs.

    Services Not Offered

    Small animal & wildlife control available through our wildlife division: http://varmentguard.com

    Frequently Asked Questions & Answers about Plunkett's Pest Control

    How is Plunkett's Pest Control overall rated?

    Plunkett's Pest Control is currently rated 4.7 overall out of 5.

    What days are Plunkett's Pest Control open?

    Plunkett's Pest Control is open:

    Sunday: Closed

    Monday: 6:30 AM - 5:30 PM

    Tuesday: 6:30 AM - 5:30 PM

    Wednesday: 6:30 AM - 5:30 PM

    Thursday: 6:30 AM - 5:30 PM

    Friday: 6:30 AM - 5:30 PM

    Saturday: Closed

    What payment options does Plunkett's Pest Control provide

    Plunkett's Pest Control accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Plunkett's Pest Control offer free estimates?

    No, Plunkett's Pest Control does not offer free project estimates.

    Does Plunkett's Pest Control offer eco-friendly accreditations?

    No, Plunkett's Pest Control does not offer eco-friendly accreditations.

    Does Plunkett's Pest Control offer a senior discount?

    No, Plunkett's Pest Control does not offer a senior discount.

    Does Plunkett's Pest Control offer emergency services?

    Yes, Plunkett's Pest Control offers emergency services.

    Are warranties offered by Plunkett's Pest Control?

    No, Plunkett's Pest Control does not offer warranties.

    What services does Plunkett's Pest Control offer?

    Plunkett's Pest Control offers the following services: Residential & commercial pest control management - rodents, ants, cockroaches, flies, stored product pests, spider control, bees, wasps, pest birds, boxelders, asian lady beetles, mosquito control & bed bugs.

    Are there any services Plunkett's Pest Control does not offer?

    Small animal & wildlife control available through our wildlife division: http://varmentguard.com