KISER CONSTRUCTION
About us
Fire, Water, Storm, Remodel / 24 Hour Emergency Assistance (612) 518-8852 / Interior & Exterior / Fully Licensed & Insured Contractor / Servicing the Twin Cities Metro Area Since 2003 / Specialists in navigating the insurance process. We make it our priority to act as advocates for you the homeowner.
Business highlights
Services we offer
24 Hour Emergency Response. Roof repair, and new. Siding repair, and new. Water damage cleanup, and restoration. Board-up, and restoration. Hail damage repair and restoration. Wind damage repair and restoration. Storm damage repair and restoration. General remodeling and renovation services., and restoration. Smoke damage cleanup, mitigation, mitigation, mitigation, replacement, replacement, tarp. Fire damage cleanup
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 11% | ||
| 0% | ||
| 5% | ||
| 11% |
Hail damage:
New shingles
New gutters
New aluminum trim
Showed up promptly however when it came to needing gutters done, the production manager said he couldn't find the color we wanted. We wanted the same color so we wouldn't have to re-paint everything. I had to go on line and find the gutters myself in no less than ten minutes. He then ordered from that company.
When it came to replacing the hail damaged storm windows the production manager asked me again where he could get storms around here. I said that I would leave that up to him. I would think a 15 year old construction company would know where to get custom storms made. Really strange in my opinion.
The storms were supposed to be replaced end of October. They didn't get to them until mid December. No phone calls, text's or emails as to why the delays.
Construction started in June/July finished in December. We really felt that we were not getting prompt service from this company among the other issues such as inadequate communication as well.
Will never use Kiser Construction again.
Planning – Nathan had a detailed estimate to me within a couple days, including the different cost options of certain siding, trim, and soffits. He also provided physical color samples of siding and caulking, and soffit, so we could make a better decision on the final colors, versus just picking them out of a brochure. Once decided, he met with my wife and me to discuss our choices regarding colors, type of siding, and any special looks we wanted to accomplish. We discussed a timeline of work, what to expect
from the crew, and payment, which was to be paid in full after the final inspection, no deposit needed. It was after all this that we committed and signed the contract.
Construction – Prior to construction, we were notified when the siding was ready for delivery, and we were asked when we wanted to begin. On day one of construction, my wife and I met with the crew, including managers and customer support, who took pictures of the house for before and after comparison. Every day of construction, the crew was on-time and ready to work. I walked around with them and reviewed their work (which was exceptional) and asked about daily tasks. They were friendly and energetic. I
was informed regularly of the progress that was made.
Completion – Work was completed, for the most part, on schedule. There was a little delay on receiving the second shipment of
siding. When the work was completed, we did a final inspection and noted only a couple spots that needed to be touched-up with paint and one piece of siding that was pulled out slightly when the finishing crew reattached a vent cover. They were out the next day to correct those issues. We received a phone call a few weeks after checking to see it we had noticed anything else, which we hadn’t, but we’re glad to know they would be out in a moment’s notice if we had.
Overall Experience – We were extremely happy we decided to have Kiser Construction, Inc. complete this major home improvement. Our house went from the worst looking house on the block to the best! Our neighbor said he had been waiting for 20 years for the previous owners to do this, and he can’t stop commenting on the professional look and the “wow factor, which I agree. I would definitely hire them again, and would recommend them to others. I felt they were professional, knowledgeable, and provided great communication. ~ Tate and Renae, Plymouth, MN
Only thing I didn't like was that they sent us a bill before the work was done. I understand getting a downpayment on large work orders is normal, but for such a small repair job, this was not good practice.
I will absolutely use Kiser Construction in the future, and tell all my friends to use them as well.
I then spoke with the Vice President and he came out with a different team or workers. He was willing to commit to the work his company performed and I was very happy with the results. I was also happy with the repairs and the corrections. My previous report I left was a reflection of the old contractor, not a reflection on the whole company and again I was very pleased with the final outcome.
"Thank you for taking the time to read our response. My name is Nathan France and I am the President of Kiser Construction, Inc. in Elk River Minnesota. Kiser Construction has completed over 17,000 projects big and small since 2003 and this is the first complaint with Angie's List we have ever had. I know, in looking into the project, that there were issues that can happen on any construction project. In fact the homeowner asked for a large discount at the end which Kiser provided. Kiser did not provide any deck or porch, though to this home. Our total project was $92,988.16, which is actually under the quoted price. To date all of our work has been completed to the homeowners satisfaction and the discounts were taken by the homeowner. I think based off of our reputation and integrity in Minnesota that there is more to this then what is being stated. As the President of Kiser Construction, Inc. my personal cell is (763) 286-9241 and my email is [email protected]. Please check us out through the State of Minnesota Department of Labor and Industry under License # and other organizations or on our website at www.kiserrenovations.com"
Licensing
State Contractor License Requirements
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