About us
Business highlights
57 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.316 Reviews
Showing 1-16 of 16 reviews
John H.
10/2021
clock repair
 + -1 moreClock Depot took possession of the clock in Oct 2019. Clock in-and-out of Clock Depot's shops Oct 2019 until July 2020. Clock in working order from Jul 2020 until Aug 2021. Chime stopped working late fall 2020. Clock quit working again Aug 2021. Bottom line: Clock was not working when Clock Depot took possession in Oct 2019. Clock ran for thirteen months between July 2020 and Aug 2021. Clock is not running presently.
Description of Work: Herschede Grandfathers Clock stopped. Clock Depot was hired to return clock to working order.
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$2,245
Susan R.
02/2018
clock repair
 + -1 moreThe owner of the company arrived at my home on time. He put a few drops of oil into the mantel clock works. No regulation or other work was done, probably because it was not needed. A second pendulum clock needed repair. I was quoted several hundred dollars, with only a one-year warranty. I declined service. Later, I had the clock fixed by another clock shop for less than half the price I was quoted by Clock Depot.
Description of Work: Mantel clock to be "oil and regulated" according to the representative I spoke with on the phone. It had been over 10 years since clock had been oiled, but it was working OK. And I wanted a repair estimate on a second clock.
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$155
Kathy M.
10/2017
clock repair
 + -1 moreWe have used Clock Depot for years and have been more than satisfied each time.
Description of Work: We have had our grandfather clock cleaned. And they have also fixed our mantle clock.
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Yes, I recommend this pro
Paul M.
06/2017
clock repair
 + -1 more'm very happy with it, he was exceptional!
Description of Work: Took out old clock and put in new clock
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Yes, I recommend this pro
$600
Cammie K.
02/2017
clock repair
 + -1 moreThey were supposed to come out and help us remove the grandfather clock. In the move, I had taken off the weights and they were going to help us put back on the weights and get the clock started again, but this man came out and told my elderly cousin the whole innards of the clock had worn down and needed a whole new inside otherwise it wouldn't keep the right time. My cousin paid probably $1300 for a whole new inside mechanism and it still doesn't keep time. I was disappointed. In my mind he robbed his checkbook. That was a lot of money. The clock chimes. My cousin who's 89, called them out. I told them to have them relook at this because it isn't keeping the right time. Nothing seemed to be done. He seemed to do some sort of adjustments. My cousin understood that there was nothing more the man can do. He did all the adjustments that he could do, and that was just the way it would be. Every few days, he has to reset the time and to me that is really poor. I would never go back.
Description of Work: We used Clock Depot.
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$1,300
Doreen W.
05/2016
clock repair
 + -1 moreDan the clock man has been servicing our clock since the day he brought it to our home from J C Penneys in 1988. The clock was in need of its two year oiling. I got good instruction in adjusting the pendulum length to keep the time correct. He answered questions about the movement, its health and future problems that may show up due to age. He is very knowledgeable about the origin of the movement and its worth in today's market. He is very up front about areas that are wearing inside the clock and showed me those problems. Wouldn't trust my clock to anyone else. He is always on time and cheerful. i like the fact that they remind you every two years that it is time for the maintenance.
Description of Work: Oiled mechanism, answered questions, provided instruction.
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Yes, I recommend this pro
$155
Janet S.
01/2016
clock repair
 + -1 moreThis clock has been working perfectly since the last time it was cleaned and oiled in 2009. It has gone through two moves and worked perfectly. But since it has been 7 years since the last cleaning, I thought it was due. Dan came out and was here 20 minutes and the clock stopped working within minutes after he left. I called the office and told them what happened and they said he can come back out in 9 days. This is unacceptable!!! The clock WAS WORKING BEFORE HE SERVICED IT!!!
Description of Work: Routine cleaning and oiling of grandmother clock
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$165
Margarer W.
03/2015
clock repair
 + -1 moresee above
Description of Work: This was a joke. Dan the owner was here approximated 10 minutes, claimed he had service and oiled my grandfather clock.Then he proceeded to threaten me with a cost ot $1000, saying he needed to remove the movement from my clock and take it to his office , where it would take him a minimum of 10 weeks to repair it. My clock is running perfectly. I will never use this vendor again.
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$155
Ann A.
01/2015
clock repair
 + -1 moreunknown
Description of Work: This was a miserable experience. My mom has an antique clock that is very special to her. It had stopped running and she called Clock Depot because the owner, Dan, will come to you instead of you having to lug your clock to him. That, unfortunately, is the ONLY good thing about him. Personally, I found him very arrogant, high pressure, and a poor communicator. He insisted on payment before service was done and claimed that parts needed to be ordered from Germany so it could take a long time. He had the clock for 3 months, brought it back and it still didn't work, then brought it back again. As we watched him set it up we could see that the hands were wobbly and it was not ticking steadily. He said he didn't have his level with him and asked if we had some paper he could use as a shim to level it. What? My mom was so frustrated by this point that she said no - don't touch my clock any more. He said that he would refund her money and quickly left her apartment. Of course, no money was returned. We took it to another very reputable repair shop and they said the clock was made in Connecticut and does not need parts from Germany. There are more details to the ordeal, and some things that I suspect but am not positive of, but I'm only including absolute facts. Please do not use this guy.
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$700
Kevin B.
02/2014
clock repair
 + -1 moreAccording to my Father the guy was there for 10 minutes and took my check. He did not leave a receipt or any information about the clock. I stopped the check and that was when I got some information about what was done and it really was not what I was looking for. I did re-write a check once I received a printed bill for services.
Description of Work: They came out and just started my clock basically. I had gone through a remodel and wanted to make sure my clock was in good shape before we started running it.
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$125
Jim T.
07/2012
clock repair
 + -1 moreVery quick and honest feedback.
Description of Work: I have used The Clock depot before. This time I needed to know if they performed a service on a electronic clock. I called and left them a voice message. They responded immidately and indicated they do not service those clocks. That quick feedback was appreciated.
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Yes, I recommend this pro
Penny H.
03/2010
clock repair
 + -1 moreDan was very professional, courteous, and knowledgeable. The work was done well and quickly. Exceptional service.
Description of Work: Repaired/rebuilt cuckoo clock.
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Yes, I recommend this pro
Norene W.
02/2010
clock repair
 + -1 moreSee above. I was very happy with the service, and have learned my lesson well--have your grandfather clock oiled and maintained every 2 years--or pay the price!!!!!
Description of Work: Rebuilding and re-installing time mechanism of my Sligh grandfather clock. I procrastinated way too long in having the clock oiled and cleaned, to the point that it was badly damaged. Dan did a beautiful job in rebuilding the mechanism with parts ordered from Germany, in a very timely manner.
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Yes, I recommend this pro
$945
Doreen W.
09/2009
clock repair
 + -1 moreWe bought our clock in 1988...the first piece of furniture my husband and I bought right after we signed the papers for the house, but hadn't moved in yet. Dan delivered our clock way back then, taught us how to use it and how to keep it in good shape. He has been coming every two years since to keep it lubed, cleaned and running perfectly. Even after I stopped the chimes for a long time, he got them singing again and explained why that wasn't such a good idea. I have had a few other mishaps over the years and Dan has fixed them all. He is always punctual...if they give you a window of 12-4, Dan has always been there at 12 on the dot. I LOVE that! I have never had the same repairman for anything I have owned for this long. It is really kind of special.
Description of Work: Bi-annual cleaning, lubing and adjustment
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Yes, I recommend this pro
$135
RON O.
03/2005
clock repair
 + -1 moreI WAS TOLD BY A FRIEND FROM OUT OF TOWN WHO IS KNOWS CLOCKS AND TOLD ME WHAT NEEDED TO CLEANED AND NEW BUSHINGS. DAN CAME OUT AND WAS UNABLE TO GET THE TOP OFF OF THE CLOCK, WHICH I WAS ABLE TO DO WITH NO PROBLEM. HE SPRAYED WITH A CAN OF AIR AND PUT SOME OIL IN THERE AND SAID IT WOULD WORK FINE, UNLESS I WAS PICKY, THEN HE COULD TAKE IT IN AND IT WOULD $700 TO TAKE IT APART. FIFTEEN MINUTES LATER THE CLOCK STOPPED WORKING. I TOOK THE ACTION OUT OF THE CLOCK AND TOOK IT TO ANOTHER LOCATION AND THEY GAVE ME AN ESTIMATE OF $325 OF CLEANING, LUBRICATING, AND ANY REPLACEMENT PARTS. THE CLOCK WORKS FINE NOW.
Description of Work: HIRED TO COME OUT AND REPAIR A GRANDFATHER CLOCK.
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$90
NAN H.
01/2004
clock repair
 + -1 moreONCE WHEN CLOCK WAS BROKEN AND IT REQUIRED THAT DAN TAKE THE CLOCK TO HIS SHOP, HE GAVE ACCURATE ESTIMATE OF COST AND TIME INVOLVED. HE IS VERY PUNCTUAL AND ARTICULATE ABOUT WHAT HE IS DOING AND THE EXPECTATIONS.
Description of Work: DAN COMES TO YOUR HOME TO REPAIR/CLEAN/OIL/REGULATE CLOCKS. I HAVE A GRANDFATHER CLOCK AND A USUAL MAINTENANCE SERVICE, INCLUDING TRAVEL AND EVERYTHING IS $90-$100.
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Yes, I recommend this pro
$100
Contact information
14720 71st st NE, Elk River, MN 55330
www.clockdepot.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 12:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Clock Repair
FAQ
Clock Depot Inc. is currently rated 3.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Clock Depot Inc. accepts the following forms of payment: Visa
No, Clock Depot Inc. does not offer free project estimates.
No, Clock Depot Inc. does not offer eco-friendly accreditations.
No, Clock Depot Inc. does not offer a senior discount.
Yes, Clock Depot Inc. offers emergency services.
Yes, Clock Depot Inc. offers warranties.
Clock Depot Inc. offers the following services: Grandfather Clock repair, Mantle clock repair, Wall clock repair, In home clock repair,
clocks for sale,
Contact information
14720 71st st NE, Elk River, MN 55330
www.clockdepot.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
9:00 AM - 12:00 PM