Founded 2008 • With Angi since September 2008
Awards and Badges
Angi Certified
2022 Super Service Award
Business Highlights
Emergency Services OfferedImages
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
3%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
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HVAC Companies (1430)water heaters (103)plumbers (80)appliance repair (62)air duct cleaning (56)electrician (21)water softeners (12)gas leak repair (11)well & water pump repair (11)drain cleaning (7)ceiling fan installation (2)deck cleaning (1)irrigation system (1)pest control (1)
Showing 1-25 of 1484 reviews
Ben H.
05/31/2023
Pretty expensive for the service performed. Especially considering the outcome was only a temporary solution. I just spent the last three hours (after an $80 trip to home depot) working on a permanent fix. I will likely do some shopping around next time I need HVAC service.
Description of Work
My AC wasn't working.
Category
heating & air conditioning/hvac
Cost
$300
Sandra N.
05/02/2023
Barbara N.
04/14/2023
PRONTO is like NO other company they stand behind EVERYTHING they do!!!! I have had an issue that they have worked on over and over again UNTIL they got it fixed!!!! This is a Company like companies Used to be!! I can NOT recommend them highly enough!!!
Description of Work
New furnace and A/C And some repairs
Category
heating & air conditioning/hvac
Hire Again?
Yes
Charlie W.
12/20/2022
Velma M.
11/10/2022
Mitchell C.
11/02/2022
It was exceptional from the consult to the finished job! Pronto did a great job communicating with us and went above and beyond! We worked with Kevin from Pronto, he and his team were very friendly and accommodating. I will recommend pronto to everyone!
Description of Work
New furnace and air conditioner
Category
appliance repair
Hire Again?
Yes
Sandra D.
09/29/2022
MARTIN K.
09/08/2022
john S.
08/29/2022
Whole process was fast, efficient, team was great, and our sales person, Peter, went above and beyond to locate a unit and work with us on scheduling an install. Great great great customer service.
Description of Work
Service call and then replacement of A/C unit
Category
appliance repair, heating & air conditioning/hvac
Cost
$9,900
Hire Again?
Yes
Wendy P.
08/26/2022
Very good. We needed a few filters which added to the price, but were necessary and new capacitor on the older unit. Better a capacitor cost than a compressor cost, so glad they caught it.
Description of Work
A/ A/C yearly maintenance
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
Victoria L.
07/22/2022
They charge $179 for even showing up and then another $179 for doing something. They put in a thermostat and charged me $361.07 for it; $72 at home depot. So a $550.07 bill. It didn't fix the air conditioning; they sent someone over the next day to do it right: they unplugged an electrical cord and plugged it in a different outlet. When I called about the price, they guy talked loudly with me about all the infrastructure they need and how they don't charge by the hour. Very argumentative not collaborative. In my business we charge by the hour and include all our expenses in that. I finally just said fine, and hung up. Now another of my properties needs AC work; I called around and found someone who charges $99 to show up. Stay tuned.
Description of Work
Make AC run
Category
appliance repair, heating & air conditioning/hvac
Cost
$550.07
Heather C.
07/16/2022
Terrell C.
07/07/2022
Kim W.
07/01/2022
Logan did an excellent job evaluating the issue and then breaking the news to me we need a new one. He was patient with me while he discussed my options and then waited while I called my husband. His price was fair although we have to wait a week for the install.
Description of Work
Air conditioner repair
Category
heating & air conditioning/hvac
Hire Again?
Yes
Kathleen B.
06/21/2022
Heather C.
06/20/2022
Charlie W.
06/09/2022
Tyler promptly dug in and found the fault quickly. He had me work the controls at the thermostat as he tested various situations that could possibly develop. All clear from the testing and he was on his way
Description of Work
Non-working HVAC
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
Nancy B.
05/09/2022
MARTIN K.
05/05/2022
Nancy L G.
04/26/2022
Excellent. I had questions about moving the equipment and we discussed it at length. There was also a small unit just beginning to weaken and we discussed why it’s important to replace and when. Very thorough. Our furnace was replaced 11 years ago and I’ve had regular service from them in the meantime.
Description of Work
Maintenance A/C on their VIP plan
Category
heating & air conditioning/hvac
Cost
$350
Hire Again?
Yes
John S.
04/25/2022
Everything went great - from scheduling, to arrival, to completion of the job. Travis cleaned up nicely afterwards and he took all the scrap parts with him. The whole think was much quicker (and cheaper) than I had feared it might be. He also took the time to look at the next job(s) I need doing. Pronto is my ‘go to’ for any and all future plumbing needs now.
Description of Work
Repair of a leak in a joint on the main water supply line to the kitchen.
Category
plumbing
Cost
$275
Hire Again?
Yes
Susan W.
04/07/2022
Herb H.
01/31/2022
The Estimator showed up at my house at 3:00 pm Friday. Asked me the size of the house looked at my old furnace. Spent 5-10 mins and left saying he would get me a quote sometime later in the afternoon. Still haven't heard anything. Didn't ask about the AC didn't look at the AC if it needed to be replaced. Very Disappointed with the service I was provided. Sent a Message over the weekend to avoid writing this review but didn't hear from them.
Description of Work
Estimate for replacement Furnace
Category
heating & air conditioning/hvac
Rebecca M.
01/26/2022
Pronto has a great communication process - we received reminders and a text when the tech was on his way. Travis is an expert at what he does and very friendly. He was also patient with all of our questions and answered them thoroughly. We had two leaky valves replaced and provided us information about adding zones and took time to educate us on the parts of our boiler.
Description of Work
Boiler repair
Category
appliance repair, heating & air conditioning/hvac
Cost
$269
Hire Again?
Yes
ERICA B.
01/24/2022
Pronto did a great job fixing my 20 yr old furnace. I did not want to buy a new one because the house is likely to be torn down. They went the extra mile to track down a part and get the repair done.
Description of Work
Furnace fix
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes