Approved Pro
Pronto Heating & Air Conditioning
Heating and Air Conditioning Service, Water Heater Service, Plumbing,
About us
We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.
Business highlights
Emergency services offered
17 years of experience
Services we offer
Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
3%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 8
Assorted photos uploaded by Pronto Heating & Air Conditioning
Reviews
4.91,408 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 1% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 1408 reviews
Linda P.
Jun 2025
Heating and Air Conditioning Service
I have called and sent many emails/reviews. I have a disability and use metro mobility pronto keeps allowing their driver that lives in Friday to park their company vehicle in the street it prevents 2 way traffic metro mobility had to wait for the vehicle to clear before I could get picked up I was even late for my appointment. What a terrible way for a company to treat a person with a disability
Carter S.
Sep 2024
Heating and Air Conditioning Service
Great, Travis and Teagan were very informative and honest about the state of our system and laid out our options clearly.
Kevin D.
Jul 2024
Heating and Air Conditioning Service
Very professional
Judy H.
Jun 2023
Heating and Air Conditioning Service
I could not be more pleased with the professional and personable service Chris delivered. He was respectful, efficient and communicated clearly letting me know what he would be doing and when finished, what he had done. He gave me straight forward information about things to look for that might possibly occur with our system in the future. I was also pleased with the manner that the Pronto company took my initial call, used text and email to confirm, and on the day of the appointment called to let me know that Chris was on the way. Additionally, I loved the the text sent from Chris which identified him w/name and photo and when he would arrive. Very much recommend Pronto and Chris.
Tom C.
Jun 2023
Heating and Air Conditioning Service
Would highly recommend
Ben H.
May 2023
Heating and Air Conditioning Service
Pretty expensive for the service performed. Especially considering the outcome was only a temporary solution. I just spent the last three hours (after an $80 trip to home depot) working on a permanent fix. I will likely do some shopping around next time I need HVAC service.
Sandra N.
May 2023
Heating and Air Conditioning Service
Pronto has been my go-to heating and HVAC company for many years. Always excellent service. Highly recommend.
Barbara N.
Apr 2023
Heating and Air Conditioning Service
PRONTO is like NO other company they stand behind EVERYTHING they do!!!! I have had an issue that they have worked on over and over again UNTIL they got it fixed!!!! This is a Company like companies Used to be!! I can NOT recommend them highly enough!!!
Response from Pronto Heating & Air Conditioning
"Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that we were able to resolve your issue to your satisfaction and that you were impressed with our commitment to standing behind our work. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Charlie W.
Dec 2022
Heating and Air Conditioning Service
On time, efficient and in the end, he explained all he did.
Velma M.
Nov 2022
Appliance Repair
Everything was great! Logan was polite, on time, & did a fine job! Thanks!
Mitchell C.
Nov 2022
Appliance Repair
It was exceptional from the consult to the finished job! Pronto did a great job communicating with us and went above and beyond! We worked with Kevin from Pronto, he and his team were very friendly and accommodating. I will recommend pronto to everyone!
Sandra D.
Sep 2022
Heating and Air Conditioning Service, Appliance Repair
Jesse communicated well and did a great job!
MARTIN K.
Sep 2022
Heating and Air Conditioning Service
Everything went well. Chris arrived early in the expected window. He was pleasant and professional. He explained everything that he had checked and how everything was working.
John S.
Aug 2022
Heating and Air Conditioning Service, Appliance Repair
Whole process was fast, efficient, team was great, and our sales person, Peter, went above and beyond to locate a unit and work with us on scheduling an install. Great great great customer service.
Wendy P.
Aug 2022
Heating and Air Conditioning Service, Appliance Repair
Very good. We needed a few filters which added to the price, but were necessary and new capacitor on the older unit. Better a capacitor cost than a compressor cost, so glad they caught it.
John J.
Aug 2022
Heating and Air Conditioning Service
Great job Ben
Victoria L.
Jul 2022
Heating and Air Conditioning Service, Appliance Repair
They charge $179 for even showing up and then another $179 for doing something. They put in a thermostat and charged me $361.07 for it; $72 at home depot. So a $550.07 bill. It didn't fix the air conditioning; they sent someone over the next day to do it right: they unplugged an electrical cord and plugged it in a different outlet. When I called about the price, they guy talked loudly with me about all the infrastructure they need and how they don't charge by the hour. Very argumentative not collaborative. In my business we charge by the hour and include all our expenses in that. I finally just said fine, and hung up. Now another of my properties needs AC work; I called around and found someone who charges $99 to show up. Stay tuned.
Heather C.
Jul 2022
Heating and Air Conditioning Service, Appliance Repair
Everything went well. No leaks of coolant found.
Terrell C.
Jul 2022
Accessories - Auto
not good, they blew in with their mouth, wich unclog the line a week later it come again they want to charge me again for them to come back if they have to fix the operator is very rude
Kim W.
Jul 2022
Heating and Air Conditioning Service
Logan did an excellent job evaluating the issue and then breaking the news to me we need a new one. He was patient with me while he discussed my options and then waited while I called my husband. His price was fair although we have to wait a week for the install.
Kathleen B.
Jun 2022
Heating and Air Conditioning Service
Everything was excellent as always.
Heather C.
Jun 2022
Appliance Repair
Work was done efficiently and Matt was very nice and provided tips for keeping the pump working in the future.
Charlie W.
Jun 2022
Heating and Air Conditioning Service, Appliance Repair
Tyler promptly dug in and found the fault quickly. He had me work the controls at the thermostat as he tested various situations that could possibly develop. All clear from the testing and he was on his way
Gene G.
May 2022
Heating and Air Conditioning Service
Logan did a great job.
Nancy B.
May 2022
Heating and Air Conditioning Service, Appliance Repair
Travis is prompt, dependable and courteous. He replaced a regulator/valve that was broken, then a faulty one. It was under warranty. Thank you for the great service!!
Licensing
Bonded
Insured
Licensed*
Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Sunday: 7:00 AM - 8:00 PM
Pronto Heating & Air Conditioning accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.