Pronto Heating & Air Conditioning

Founded 2008 • With Angi since September 2008

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

A Service Provider's profile imageWade & GregJack

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
3%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
No License Required for Trade
Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(1484) Verified Reviews

Ratings Distribution

5

1347

4

68

3

30

2

7

1

31

Rating Details

Price
4.6
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

HVAC Companies (1430)water heaters (103)plumbers (80)appliance repair (62)air duct cleaning (56)electrician (21)water softeners (12)gas leak repair (11)
Showing 1-25 of 1484 reviews
Ben H.
2.0
05/31/2023
Pretty expensive for the service performed. Especially considering the outcome was only a temporary solution. I just spent the last three hours (after an $80 trip to home depot) working on a permanent fix. I will likely do some shopping around next time I need HVAC service.
Description of Work
My AC wasn't working.
Category
heating & air conditioning/hvac
Cost
$300
Sandra N.
5.0
05/02/2023
Pronto has been my go-to heating and HVAC company for many years. Always excellent service. Highly recommend.
Description of Work
HVAC inspection and tuneup for summer season.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Barbara N.
5.0
04/14/2023
PRONTO is like NO other company they stand behind EVERYTHING they do!!!! I have had an issue that they have worked on over and over again UNTIL they got it fixed!!!! This is a Company like companies Used to be!! I can NOT recommend them highly enough!!!
Description of Work
New furnace and A/C And some repairs
Category
heating & air conditioning/hvac
Hire Again?
Yes
Charlie W.
4.0
12/20/2022
On time, efficient and in the end, he explained all he did.
Description of Work
Service call on furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes
Velma M.
5.0
11/10/2022
Everything was great! Logan was polite, on time, & did a fine job! Thanks!
Description of Work
Cleaned furnace & installed water filter in humidifier attached to the furnace.
Category
appliance repair
Cost
$188
Hire Again?
Yes
Mitchell C.
5.0
11/02/2022
It was exceptional from the consult to the finished job! Pronto did a great job communicating with us and went above and beyond! We worked with Kevin from Pronto, he and his team were very friendly and accommodating. I will recommend pronto to everyone!
Description of Work
New furnace and air conditioner
Category
appliance repair
Hire Again?
Yes
Sandra D.
5.0
09/29/2022
Jesse communicated well and did a great job!
Description of Work
Fix heat/boiler
Category
appliance repair, heating & air conditioning/hvac
Cost
$339
Hire Again?
Yes
MARTIN K.
5.0
09/08/2022
Everything went well. Chris arrived early in the expected window. He was pleasant and professional. He explained everything that he had checked and how everything was working.
Description of Work
Furnace tuneup
Category
heating & air conditioning/hvac
Cost
$135
Hire Again?
Yes
john S.
5.0
08/29/2022
Whole process was fast, efficient, team was great, and our sales person, Peter, went above and beyond to locate a unit and work with us on scheduling an install. Great great great customer service.
Description of Work
Service call and then replacement of A/C unit
Category
appliance repair, heating & air conditioning/hvac
Cost
$9,900
Hire Again?
Yes
Wendy P.
5.0
08/26/2022
Very good. We needed a few filters which added to the price, but were necessary and new capacitor on the older unit. Better a capacitor cost than a compressor cost, so glad they caught it.
Description of Work
A/ A/C yearly maintenance
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
Victoria L.
1.0
07/22/2022
They charge $179 for even showing up and then another $179 for doing something. They put in a thermostat and charged me $361.07 for it; $72 at home depot. So a $550.07 bill. It didn't fix the air conditioning; they sent someone over the next day to do it right: they unplugged an electrical cord and plugged it in a different outlet. When I called about the price, they guy talked loudly with me about all the infrastructure they need and how they don't charge by the hour. Very argumentative not collaborative. In my business we charge by the hour and include all our expenses in that. I finally just said fine, and hung up. Now another of my properties needs AC work; I called around and found someone who charges $99 to show up. Stay tuned.
Description of Work
Make AC run
Category
appliance repair, heating & air conditioning/hvac
Cost
$550.07
Heather C.
5.0
07/16/2022
Everything went well. No leaks of coolant found.
Description of Work
Follow up on mini-Split a/c
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
Terrell C.
1.0
07/07/2022
not good, they blew in with their mouth, wich unclog the line a week later it come again they want to charge me again for them to come back if they have to fix the operator is very rude
Description of Work
it is for a ac leak
Category
Kim W.
5.0
07/01/2022
Logan did an excellent job evaluating the issue and then breaking the news to me we need a new one. He was patient with me while he discussed my options and then waited while I called my husband. His price was fair although we have to wait a week for the install.
Description of Work
Air conditioner repair
Category
heating & air conditioning/hvac
Hire Again?
Yes
Kathleen B.
5.0
06/21/2022
Everything was excellent as always.
Description of Work
Repair a/c and purchase new a/c and furnace
Category
heating & air conditioning/hvac
Hire Again?
Yes
Heather C.
5.0
06/20/2022
Work was done efficiently and Matt was very nice and provided tips for keeping the pump working in the future.
Description of Work
A/C Condensation pump replaced
Category
appliance repair
Cost
$254
Hire Again?
Yes
Charlie W.
5.0
06/09/2022
Tyler promptly dug in and found the fault quickly. He had me work the controls at the thermostat as he tested various situations that could possibly develop. All clear from the testing and he was on his way
Description of Work
Non-working HVAC
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
Nancy B.
5.0
05/09/2022
Travis is prompt, dependable and courteous. He replaced a regulator/valve that was broken, then a faulty one. It was under warranty. Thank you for the great service!!
Description of Work
Boiler regulator replaced
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes
MARTIN K.
5.0
05/05/2022
Logan was very professional, courteous, and thorough. He explained everything well. He noted that the capacitor needed to be replaced and took care of that while he was here.
Description of Work
A/C tuneup
Category
appliance repair
Cost
$312
Hire Again?
Yes
Nancy L G.
5.0
04/26/2022
Excellent. I had questions about moving the equipment and we discussed it at length. There was also a small unit just beginning to weaken and we discussed why it’s important to replace and when. Very thorough. Our furnace was replaced 11 years ago and I’ve had regular service from them in the meantime.
Description of Work
Maintenance A/C on their VIP plan
Category
heating & air conditioning/hvac
Cost
$350
Hire Again?
Yes
John S.
5.0
04/25/2022
Everything went great - from scheduling, to arrival, to completion of the job. Travis cleaned up nicely afterwards and he took all the scrap parts with him. The whole think was much quicker (and cheaper) than I had feared it might be. He also took the time to look at the next job(s) I need doing. Pronto is my ‘go to’ for any and all future plumbing needs now.
Description of Work
Repair of a leak in a joint on the main water supply line to the kitchen.
Category
plumbing
Cost
$275
Hire Again?
Yes
Susan W.
5.0
04/07/2022
Great! Craig was efficient and polite, explained everything and left the room as clean as he found it.
Description of Work
Furnace maintenance and tuneup
Category
appliance repair
Cost
$190
Hire Again?
Yes
Herb H.
1.0
01/31/2022
The Estimator showed up at my house at 3:00 pm Friday. Asked me the size of the house looked at my old furnace. Spent 5-10 mins and left saying he would get me a quote sometime later in the afternoon. Still haven't heard anything. Didn't ask about the AC didn't look at the AC if it needed to be replaced. Very Disappointed with the service I was provided. Sent a Message over the weekend to avoid writing this review but didn't hear from them.
Description of Work
Estimate for replacement Furnace
Category
heating & air conditioning/hvac
Rebecca M.
5.0
01/26/2022
Pronto has a great communication process - we received reminders and a text when the tech was on his way. Travis is an expert at what he does and very friendly. He was also patient with all of our questions and answered them thoroughly. We had two leaky valves replaced and provided us information about adding zones and took time to educate us on the parts of our boiler.
Description of Work
Boiler repair
Category
appliance repair, heating & air conditioning/hvac
Cost
$269
Hire Again?
Yes
ERICA B.
5.0
01/24/2022
Pronto did a great job fixing my 20 yr old furnace. I did not want to buy a new one because the house is likely to be torn down. They went the extra mile to track down a part and get the repair done.
Description of Work
Furnace fix
Category
appliance repair, heating & air conditioning/hvac
Hire Again?
Yes

Phone

Address

7415 Cahill Road

Edina, MN 55439

Sunday
7:00 AM - 8:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM

Website

http://www.prontoheat.com/angies?

Other Information

Services offered

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Payment options

Check
Visa
MasterCard
Discover
American Express
Financing

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Pronto Heating & Air Conditioning is open:

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express, Financing

Yes, Pronto Heating & Air Conditioning offers free project estimates.

Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.

Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.

Yes, Pronto Heating & Air Conditioning offers emergency services.

Yes, Pronto Heating & Air Conditioning offers warranties.

Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.