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Direct Home Appliance Service

4.9

(194) Verified Reviews

Founded 2000 • With Angi since September 2003

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Awards & Badges

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Super Service
Award 2020

Licensing

Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
8:00 AM - 1:00 PM
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 1:00 PM

Company Contact

5508 Vernon Avenue

Edina, MN 55436

Description

Direct Home Appliance Service has been providing the Minneapolis, MN and surrounding communities with professional appliance repair services at affordable prices since 2000. We repair most makes and models including GE, KitchenAid, Frigidaire, Whirlpool, Jenn Air, Kenmore and more. We keep repairs within your budget and there are no hidden fees. We will repair all of your appliances including fridges, washers, dryers, garbage disposals, stoves, ovens and more. Additional address - 5508 Vernon Ave S, Edina, MN 55436. Additional phone - (952) 920-6195....

Verified Reviews

4.9

(194) Verified Reviews

Ratings Distribution

5

177

4

8

3

3

2

2

1

4

Rating Details

Price

4.8

Professionalism

4.9

Punctuality

4.9

Quality

4.9

Responsiveness

4.9
Read reviews by category
appliance repair (186)plumbers (10)small appliance repair (8)fireplace services (1)HVAC Companies (1)
Showing 1-10 of 194 reviews
5.0

02/25/2021

Great.Quit service plus couple years ago.Will go with them for all appliance repairs!Charge was totally within reason.Also family owned and thats what I like. Totally Pleased!

DESCRIPTION OF WORK
Dishwasher leak

CATEGORY appliance repair

COST $165

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/11/2021

5.0

10/07/2020

It went great! Timely, punctual, and professional!

DESCRIPTION OF WORK
Leaky Dishwasher

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/23/2020

5.0

09/17/2020

Jon was very thorough and came back 3 times to try different things to get it fixed. Professional and appropriate pricing.

DESCRIPTION OF WORK
Dishwasher repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/17/2020

2.0

09/14/2020

They did return my call. When I called back, the woman on the other end sounded so bored and uninterested in helping me. I asked her if they even wanted the job. Her response was “we’re really busy. We have noThing available until the end if September.” I said I’d like someone sooner and that wouldn’t work. I can’t even remember how d she said d goodbye or just hung up. Made a terrible impression.

DESCRIPTION OF WORK
Dryer repair

CATEGORY appliance repair

WORK COMPLETED ON 09/02/2020

5.0

07/28/2020

Excellent. Arrived on time. Diagnosed the problem. Had the proper part and resolved the issue.

DESCRIPTION OF WORK
Dryer repair

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/14/2020

5.0

07/19/2020

Left a message describing jet- sound noise coming from my washer over 7/4 weekend and received an early morning call on Monday morning. He knew exactly the problem, asked the age of my washer and gave me an estimate. He also said that iit May be time to replace my 17 year-old washer. I thanked him and told him I would call him back after I received 2 other estimates from Angie’s List Recommendatio...

DESCRIPTION OF WORK
Washer Repair

CATEGORY appliance repair

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2020

1.0

06/08/2020

Excellent. Was able to reach them right away, schedule a time for the tech to come over, and informed about the cost beforehand. Tech notified me via text when he was on his way, was on time, efficient, and determined what part he needed and confirmed availability. He then scheduled the appointment to install. Same thing: notified when he was on the way; showed up, super efficient, knowledgeable, ...

DESCRIPTION OF WORK
Dishwasher Repair

CATEGORY appliance repair

COST $177

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/18/2020

5.0

03/16/2020

they were great. Very quick, helpful. They figured out issue and we talked about what can be done and also suggestion for future. I have complete confidence in them, I appreciate all that they did

DESCRIPTION OF WORK
my freezer/fridge quit working

CATEGORY appliance repair

COST $170

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/04/2020

5.0

03/05/2020

Perfect repair, quality work on a difficult trouble-shoot. I would use them every time, and have ever since I found Jon and his family-owned company. You won't go wrong here.

DESCRIPTION OF WORK
dishwasher repair

CATEGORY appliance repair

COST $275

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/05/2020

5.0

02/08/2020

Determined the issue quickly, explained the problem, and recommended getting a new washing machine. Gave recommendations on which brands to buy.

DESCRIPTION OF WORK
Samsung Washing Machine Problem Diagnosis

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/08/2020

Services Offered

Appliance Repair - Large. Appliance Repair - Small. Heating & AC. Plumbing. Water Heaters.

Services Not Offered

Water softeners, microwaves & garage door openers.

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes