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SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS

Founded 1993 • With Angi since November 2001

4.5

(26) Verified Reviews

Business Details

Phone Number

Address

9637 ANDERSON LAKES PKWY # 109

Eden Prairie, MN 55344

Description

2 EMPLOYEES, NO SUBS. CHARGES A FLAT RATE.

Verified Reviews

A few reviews for this pro...
Barry M.
5.0
03/07/2016
Arrived on time, professional appearance. Explained the project well and answered questions.
Description of Work
Resurfaced bath/shower bay.
Category
bathtub refinishing
John M.
2.0
01/23/2016
doesn't look that good, cracks re-showing, chips VERY easily, surface not smooth. fast CHEAP fix. never again.
Description of Work
resurfaced bathroom double vanity. good guys, responsive, etc. Bad product.
Category
bathtub refinishing
scott C.
4.0
12/06/2014
They did a good job, there was one issue, he came and fixed it right away, and it is holding up okay now. He was punctual, and the workmanship was good.
Description of Work
We used Surface Renew. They fixed the bottom of the tub. The bottom of the fiber glass tub was cracked and they put a new patch on it, and they matched everything.
Category
bathtub refinishing
William (Bill) H.
5.0
09/14/2014
Simply remarkable. Our sink was in desperate need for repair and correction of prior DIY re-glazing. Doug was prompt, professional and very conscientious regarding dust containment. He quickly sealed off the area around the sink and set to work. Within a couple of hours, I didn't even recognize the sink. It looked better than we had ever seen it. In fact, the new buyers of our home cited the sink as one of the most impactful details when purchasing our home. I simply cannot recommend Doug and Surface Renew highly enough.
Description of Work
Re-glazed a large, original (1926) porcelain farmhouse sink in place
Category
bathtub refinishing, interior painters
Rachel B.
3.0
12/31/2013
I bought the house after the previous owner hired Surface Renew to refinish the tub, the bathroom sink and the wall tile. I don't recall the original work date, but the work was done a year or two before I bought the house - within the company's 5 year warranty period (which, I admit, is a nice feature - but would be unnecessary if the quality were better). Since the paint was peeling from the sink, I had them come out to touch it up and to re-paint the wall tile behind the toilet which I had replaced. The paint behind the toilet doesn't match the other paint. And now the paint on the sink is peeling again - significantly. There are also many chips on the sink. At the time I bought the house, the tub was still in good shape, but since then the shower water has caused paint from the wall tile surround (a peach color) to leech onto the white bathtub. Combined with the condition of the sink and the peachish-stain on the bathtub, the bathroom looks pretty bad. Now I'm looking for a new resurfacing company to come in and do it right. The serviceman was perfectly nice, however, and they were graciously willing to perform on the warranty even though I wasn't the customer when the original work was done. Unfortunately, the product is just bad..
Description of Work
Touched up the finish on the bathroom sink.
Category
bathtub refinishing
Tim O.
5.0
09/04/2013
they were great ! The tech noticed that he missed one small spot, came back next day to finish
Description of Work
resurfaced bathtub and caulked.
Category
bathtub refinishing
Darra O.
3.0
11/11/2012
For the initial appointment, two different individuals came to the house on the same day at two different times. The first person had to etch the tub for prep; the second to do the actual painting. Overall the initial experience went smoothly and it was nice that I was able to use the tub with a day because I only have one bathroom. After the initial experience I have had the company back to my home on at least three occasions to repair peeling paint. I had a frustrating incident with the first or second repair when the person didn't show up and didn't call to tell me. When I called to complain I was told the person had to go to the emergency room and there was no back-up, etc. etc. It became very frustrating having to arrange my schedule around these repair jobs. I expressed that to the owner who told me that it is just part of this service - since they have to do the work in your home and are not able to replicate the actual process of baking on a porcelain finish, it is just something you have to deal with. While I guess I understand this - I wish that I would have been told to expect having to have the tub repaired on a regular basis. The most recent time I had it repaired was a few weeks ago. When the guy came out to do the work he said that it was so bad he just had to start over and refinish the whole tub. He had to come back on a different day to do the work with which I was fine. I have asked the owner for my money back when things were getting frustrating but he refused. At this point, I've just given up the fight and accepted that I will have to keep having them come out to fix the tub one or twice per year. I am guessing they will continue to do this until my 5 year warranty ends.
Description of Work
Cast iron tub in a 1925 home refinished.
Category
bathtub refinishing
Jason V.
5.0
08/22/2012
Great experience which they were able to schedule the work in short amount of time before house was to be listed. The qualitywas good while there were few spots where tape covered the tubnot allowing paint to adhere. Would recommend to anyone lookingfor good value, professional service and quick response time. Also, want to make people aware that if you want to recoat your tubthat doing it yourself is not that easy since I did try this route before callingaround for bids. Granted the tub I was trying to recoat was alreadyrecoated many years ago and removing this coating would be necessarybefore applying new coat. Removing old coating would requirealot of labor/time and most likely create an enviromental/health risk without proper HEPA mask/suit.
Description of Work
Recoat tub that had existing coating which started to chip and peel. Orig. coating lasted about 15 years and not sure who applied.
Category
bathtub refinishing
PETER E.
5.0
01/20/2012
. They sent out two different crews, one to prep and the other to finish, all in the same day. This is all they do and the do it well. Even though the tub was a little uneven, they made it work. The finished product really looks great.
Description of Work
For two badly peeling tubs, which had been refinished once before. Cost included scraping off the old finish. They were the lowest of four bids (the others ranging from $1,000 to $1,200).
Category
bathtub refinishing
JOHN & SUSAN L.
5.0
11/23/2011
It went absolutely excellent. They were professional and knowledgeable and went above and beyond. I would recommend them.
Description of Work
They refinished a bathtub and shower floor.
Category
bathtub refinishing
Mary P.
5.0
07/08/2011
They stayed with the original estimate for cost and finished on time in one day. The tub and surround look excellent. I was nervous about removing the tape the next day on some of the "tricky" areas and called and told them. Doug came right over and removed the tape. They all did a great job, very professional.
Description of Work
We needed to have them remove an old resurface on the tub done 12 yrs. ago and then resurface the tub and the custom surround in white. There were special areas I wanted them to give attention and the shape of the wall and ceiling is unusual.
Category
bathtub refinishing
CAROL O.
5.0
06/23/2011
They were really good overall. I felt the price was good as well. They assured me that if there was any problem, they would get back with me quickly. If there’s a break in the surface anywhere, they would happily come back and fix it for free.
Description of Work
They resurfaced our bathtub.
Category
bathtub refinishing
Karin M.
5.0
01/25/2011
It went really well from the time I called until he finished. Communication was great. Price was a flat fee. He covered everything in the vicinity of the bathroom in paper to keep the dust off. Looks a million times better than it did before!
Description of Work
Removed the old finish from my bathtub and refinished it.
Category
bathtub refinishing
LIZA A.
5.0
05/25/2010
I asked if they had a discount for Angie's List members and in general. Shortly after, in the mail, I received a coupon for $20 off. They did not inform me of that and never reminded me. I did not follow-up with them. Otherwise, the quality of the work was done well.
Description of Work
They re-coated the countertops.
Category
countertops
Thomas P.
5.0
04/28/2010
The tub was badly pitted, so it needed to be resurfaced. Instead of just recoating it, Surface Renew spent time filling in the rough areas to get them smooth and then applied the coating. It turned out great and looks almost new. They did a good job taping around the tub and covering everything in the bathroom, so there wasn't much cleanup to do. They showed up a little later than planned but called to let me know they would be late.
Description of Work
Resurfaced a bathtub.
Category
bathtub refinishing
James P.
5.0
06/18/2009
They did a good job. They had to come back and re do some work. They did not want to leave the second time until we were satisfied and happy.
Description of Work
They resurfaced a bath tub, shower and tile walls in the bathroom.
Category
bathtub refinishing
Stan and Anna P.
4.0
10/09/2008
They were good, they were on time, they were very professional, they had a good price and I didn't have any problems with them when they came out to our home.
Description of Work
They came and resurfaced our bath tub at our home.
Category
bathtub refinishing
BEN C.
5.0
09/26/2007
The rep was very polite and arrived on time. He estimated the job would be finished in under 4 hours and it ended up being finished in 2 or 3, so I was very pleased with quickness. They paid careful attention to covering and masking the rest of the bathroom as to protect that from the new bathtub finish. The bathtub could be used again in 4-6 hours. I was very satisfied with the price ($525), responsiveness/scheduling and politeness of everyone I talked to at Surface Renew (scheduled the appointment by speaking with Dan). They also left a sheet on how to care for the tub, which I found to be helpful. Highly recommended and would hire again.
Description of Work
Resurfacing a fiberglass shower/tub enclosure from the late 1970s. The result made a dramatic improvement in the appearance of the bathtub. The bathtub enclosure now looks brand new. Surface Renew cleaned and prepped the tub by etching/sanding the surface, then applied a new urethane finish. Note: the new finish emits a chemical odor, but it is not overpowering and this is normal with all resurfacing.
Category
bathtub refinishing
Susan F.
2.0
09/19/2006
On time performance. Did not inform us that they would remove all our hardware (faucets, shower heads, towel racks, hooks, etc.). Did not mention that they would not replace all our hardware (as described above). Did great job in covering/masking the areas they would not resurface, but to a fault, they covered everything in the bathroom and made it super easy for them to just spray everything that wasn't covered, but leaving a HUGE amount of area covered that they in turn did not remove. I understand the treatment has to be dry before removing the tape and paper protecting our other surfaces. I feel a workman like quote and job should include BOTH clean up and replacement of anything they took down.
Description of Work
They came in and bid the resurfacing of our tub and shower surround. They then came to do the work, as scheduled. The tile was in good shape but needed an update for color.
Category
bathtub refinishing
SUE O.
4.0
10/30/2005
THE ONLY NEGATIVE PART OF THE EXPERIENCE IS THE MATERIAL SETTLED IN PLACES THAT WERE 'COVERED'. PARTS OF THE BATHROOM REQUIRED TO BE REPAINTED AND PARTS CLEANED. UNFORTUNATELY, THE CLEANING DID NOT ENTIRELY REMOVE THE PRODUCT.
Description of Work
THE JOB ENTAILED RESURFACING OF THE TILE OF A 70'S ERA SHOWER/TUB. THE WORK DRAMATICALLY IMPROVED THE APPEARANCE OF THE SHOWER TILE. THE JOINT BETWEEN THE SHOWER AND THE TUB WAS NOT PERFECT HOWEVER. THE TUB IS IN EXCELLENT CONDITION AND DID NOT REQUIRE TO BE RESURFACED. MOST PEOPLE WILL NEED TO RESURFACE BOTH TILE AND TUB AND THIS WILL NOT BE AN ISSUE.
Category
bathtub refinishing
DAVID P.
5.0
09/06/2005
FIRST, I PREFERRED THIS COMPANY OVER OTHERS BECAUSE I WAS ABLE TO VISIT THEIR SHOWROOM IN RICHFIELD FIRST TO SEE WHAT THE FINISHED PRODUCT LOOKS LIKE. THE TECHNICIAN WARNED US IN ADVANCE OF THE CHEMICAL SMELL. I RECOMMEND GOOD VENTILATION IN YOUR HOUSE WHILE THIS IS DONE AND CURING (24 HR+). HE WAS COURTEOUS AND EFFICIENT AND THE KIND OF GUY YOU DON'T MIND HAVING IN YOUR HOUSE. AFTER SIX MONTHS, THE JOB IS HOLDING UP WELL. WE WERE VERY PLEASED WITH THE COST AND WORKMANSHIP.
Description of Work
OUR OLD BATHTUB IS SET IN THE ORIGINAL 1937 TILE THAT WE DID NOT WANT TO DISTURB. SR CAME OUT AND COATED THE TUB IN SITU. JOB TOOK ABOUT FOUR HOURS, MOST OF THE AFTERNOON.
Category
bathtub refinishing
CAROLYN L.
5.0
08/31/2005
THEY WERE ABLE TO SCHEDULE A TIME ON SHORT NOTICE IN THE AM PRIOR TO MY LEAVING FOR WORK. THE TECHNICIAN WAS APOLOGETIC FOR HIS LATENESS, THE WEATHER WAS VERY BAD THAT DAY. HE CALLED ME AND TOLD ME IT WOULD BE ABOUT $100 EXTRA BECAUSE THE TUB AND SURROUND HAD BEEN RESURFACED BEFORE. THIS WAS A SURPRISE TO ME SINCE I HAD LIVED IN THE HOUSE FOR 16 YEARS. I WAS UNPREPARED FOR THE HORRENDOUS ODOR WHEN I CAME HOME AFTER THE JOB WAS DONE. THEY DO SET UP A VENTILATION SYSTEM PRIOR TO COMPLETING WORK, BUT I HAD TO OPEN UP THE HOUSE AND USE A FAN TO DRAW OUT THE ODOR FOR A FEW HOURS BEFORE SLEEPING IN MY HOUSE (I HAVE ASTHMA). THE TECHNICIAN WAS POLITE AND PROFESSIONAL, AND NOT BOTHERED BY MY DOG. THE TUB SURFACE CAME OUT A LITTLE BUMPIER THAN I'D LIKE.
Description of Work
REMOVE OLD CAULKING, REFINISH FIBERGLAS TUB AND SHOWER SURROUND.
Category
bathtub refinishing
ROGER O.
5.0
03/18/2005
USED A POLYURETHANE-BASED COATING INSTEAD OF AN EPOXY-BASED COATING AND APPLIED IT WITH A SPRAY GUN. USED ACETONE AS CLEANUP SOLVENT, A HIGHLY FLAMMABLE SUBSTANCE. SERVICE WAS PROMPT, COURTEOUS, AND PROFESSIONAL. MADE A SECOND CALL AT NO CHARGE TO RECOAT THREE SURFACES, THAT DID NOT MEET HIS STANDARDS. SUGGEST OWNERS DO THIS WORK IN SUMMERTIME TO VENT THE ACETONE FUMES. DO NOT TURN ON LIGHTS OR CAUSE ELECTRICAL SPARKS WHILE SURFACE IS DRYING. IT COULD EXPLODE UNDER CERTAIN CONDITIONS.
Description of Work
REMOVED OLD RESURFACING, FILLED IN CHIPS TO PORCELAIN BATHTUB, RECOATED BATHTUB SURFACE, AND RECAULKED TO SEAL TUB TO TILES AND PLUMBING FIXTURES.
Category
bathtub refinishing
TOM F.
5.0
03/13/2003
THEY TOLD ME THE FUMES WOULD BE BAD, AND WARNED ME SO I COULD MAKE ARRANGEMENTS.
Description of Work
THEY REFINISHED A PORCELAIN BATHTUB.
Category
bathtub refinishing
ELINOR R.
5.0
04/15/2002
OVERALL, WE WERE VERY PLEASED WITH THE OUTCOME. THE BATHROOM LOOKS GREAT WITH A FEW MINOR FLAWS WHERE THE FLOOR TILES MEET THE WALL TILES.
Description of Work
REFINISHED TUB AND ALL SURROUNDING TILE IN THE ENTIRE BATHROOM
Category
bathtub refinishing

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Senior Discount
    NO
    Warranties
    Yes

    Services Offered

    RESURFACING OF APPLIANCES, BATHTUBS, TILE, FIBERGLASS, CABINETS, COUNTERTOPS, METAL SURFACES AND ALL SINKS.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS

    How is SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS overall rated?

    SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS is currently rated 4.5 overall out of 5.

    What days are SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS open?

    SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS is open:

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Does SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offer free estimates?

    Yes, SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offers free project estimates.

    Does SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offer eco-friendly accreditations?

    No, SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS does not offer eco-friendly accreditations.

    Does SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offer a senior discount?

    No, SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS does not offer a senior discount.

    Are warranties offered by SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS?

    Yes, SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offers warranties.

    What services does SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offer?

    SURFACE RENEW/SURFACE DOCTOR OF MINNEAPOLIS offers the following services: RESURFACING OF APPLIANCES, BATHTUBS, TILE, FIBERGLASS, CABINETS, COUNTERTOPS, METAL SURFACES AND ALL SINKS.