NaturaLawn of America
About us
NaturaLawn of America is an environmentally friendly lawn fertilization company serving customers in St Paul, Minneapolis, and the surrounding communities. Our approach creates a lush green lawn quickly and more naturally with fewer weeds. NaturaLawn of America knows a "one-size-fits all" chemical program is not a safe approach to lawn care, that’s why we customize a formula that’s right for your lawn. Working with nature, not against it. With enough harmful chemicals, anyone can quickly green up a lawn. Our environmentally responsible approach is a safer, more effective alternative to traditional chemical treatments. We work with your complete yard environment to help create a naturally beautiful and healthy lawn—so you don't have to. NaturaLawn of America has more than two decades of experience providing the safer alternative care for you, your family, pets and the environment. Call us today or visit our web site to set up a free estimate. Let us show you our service is as superior as the lawns we create.
Business highlights
Services we offer
100% Pesticide Free lawn care treatments | Natural, Organic-based lawn care | Selective Weed Controls | Crabgrass Control/Reducer | Custom Treatments for your lawn's specific needs | Integrated Pest Management (IPM) lawn care programs | Core Aeration & Overseeding | Safer and effective Mosquito Control | Organic Flea & Tick Control to protect you and your pets | Natural Mole Control | Grub Control Treatments
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
13% | ||
2% | ||
0% | ||
4% |
This year was a complete nightmare and stressful and when I look at my lawn I want to cry. Life is short - I would like to enjoy what i am paying for and in the past was complimented by neighbors as they inquired and considered using my service for their own lawns.
This year - my front yard is a nightmare. I called early on in the very early summer when I started seeing patches. It got worse so I asked to have the owner ck it as the tech was not sure and it was getting worse. The owner came out and I found him to be very condesending and telling me it may be frog patch - rabbit urine or was not quite sure. Basically did not nothing and left. The next time I saw the tech it was much worse so I asked him what I should do which he thought it was a fungus that needed treatment. He was kind enough to offer to treat for it and NOT do the $90.00 procedure that day. I asked if it would be beneficial and he said it would green up and care for what is LEFT of the green grass. I went ahead and did that, hoping it would support the lawn, it did not and now I have giant patches and normal areas of lush green grass that I've had over 12 years are now DIRT. I apparently have summer patch which the owner, Dustin, explained that I must have and it has been a terrible year for it. HE COULD HAVE helped treat it early when I pointed it out but he did not bother to do a thing.
After the $90.00 treatment and the tech assured me the owner would call - I never heard a WORD. My lawn in the front got worse and worse and worse and finally I called again after missing ONE call while on vacation and all I got out of Dustin was - I DID CALL YOU BACK. Yup, one time while I was out of town. While driving on the highway he did call again and I explained I could not talk long while I was driving. It was a nightmare... - NEVER AGAIN! I'll spare you the details... but it was a nightmare trying to talk to this guy. I then found out when I called NATURAL LAWN of AMERICA headquarters that they would work with me to resolve the issues and help get my lawn going. They sent me to the NEW OWNER Rod Criego 8824 Zealand Ave N Ste A Minneapolis MN 55445 (owns the other FRANCHISE and bought Dustin's) who came out and looked at my lawn and also mentioned to me that he had known DUSTIN for years and could not believe what I was saying. That should of been my cue.
Rod came out and basically offered me NOTHING but signing up for more payments. Next year I JUST HOPE I CAN CORRECT THE LAWN and if I could get a full refund - I'd say that is the least they can do. When I mentioned to Rod that their corporate told me they would work with Rod to help get my lawn going - he said he knew nothing about that and I asked him to contact them and then realized I was TOTALLY WASTING MY TIME. He wanted me to pay full price to go forward and then when I mentioned that I thought I deserved a break for the investment I made that was a horrible situation - he offered a discount.
1) No integrity
2) Wants your money and won't back the products.
3) Corporate does not back up their bad franchise owners.
There are too many other good companies out there. I am sorry I invested in Natural Lawn of America.
"Hi [member name removed]! Thank you for your rating and comments on Angie's List! I have checked our records and I believe that you are a customer of the other NaturaLawn office here in the Twin Cities. They are located in Brooklyn Park and service part of the area where you are located. (We kind of share that territory). I know that for our office, we offer a call-ahead option that informs the customer the day before the application is scheduled for. If for some reason that date doesn't work for them, they can call the office back and let us know to reschedule. I'm sure the other office has something similar! Give them a call at 763-273-4779 to discuss those options. And just a reminder, there is no issue with applying our products after you've mowed or watered. We only suggest that you wait a day before mowing/watering again. Our products never need to be "watered in," nor will they be washed away with watering or rain. If for there is a downpour shortly after your application and you are worried that the weed control didn't have time to take effect, simply call and schedule a free service call to re-treat the weeds. Satisfaction and top notch customer service is my top priority and I can't imagine that the other office would be any different! Please let us know if you need any assistance reaching them, but they should be in the office preparing for the upcoming season! Enjoy your day, and thank you again for taking the time to rate NaturaLawn of America! Amanda Gust Office Manager NLA/Mosquito Ranger - South 952.944.8585 #4 [email protected]"
I would definitely recommend them to people that are more concerned about their lawn than their shrubs. I have no doubt my lawn would have been beautiful. In fact, I might consider still using them for occasional applications (once or twice a year), but I am told that the minimum is four.
However, I never agreed to extend service beyond 2012. Last week I came home to find a bill for $52.90 for fertilization. I find this practice to be unacceptable, and was never asked for permission to carry my service into this year. As one of the only natural lawn services in the cities, I'm disappointed and have asked for my service to be terminated.
"Hi (member name removed), Thank you for your feedback. We do our very best to inform all customers that although they are never under a contract, the program is continuous. This means you can stop services at anytime without penalty, but until we receive such a request we continue servicing the property for the customer's convenience. We inform customers of the continuous service multiple times a year to help prevent confusion: 1. When you initially sign up 2. It is stated on the service agreement that we mail to you after your account is activated (yours was mailed 4/11/12) 3. An insert that is included with the invoice during your last application of the season (yours was done 10/1/12) 4. The prepay letter that is sent out before the start of the following season (yours was sent 2/13/13) Again, sorry for any inconvenience this may have caused. We hope you will give us another shot in the future and possibly reconsider your Angie's List rating if you feel we have addressed all of your concerns! :) Best Regards, Sean Stiehm Sales Manager NaturaLawn of America"
Our neighbor had used them last year, and her yard was the only one on the block that wasn't solid dandelions this spring, and I look forward to not have to pull thousands of them next year!
We chose Natural Lawn because of their commitment to the environment. There was one company that was our 2nd choice because all of their treatments were 100% natural products. However to drive to our house would have more than negated the environmental benefits we would have been doing!
We've done the math and this is one service that saves you money over doing it yourself. Buying our own bags of lawn fertilizer would be more expensive and we're pretty unreliable, to be honest. These guys come out on schedule year after year. They don't put it off like we would have! The technicians we have talked to have all been so polite and professional as well.
We will continue to be a customer and continue to refer people to this company.
Licensing
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