Gassen Companies

Property Management, Real Estate Agents

About us

Gassen Companies is a Minnesota owned and operated property management company specializing in Community Association Management and Maintenance for Condominiums, Townhomes and Common Interest Communities. We have been meeting the unique needs of the realestate and property managment industry since 1969. Our 98% customer retention demonstrates we are serious about service!

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Homeowner Association Management.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

3.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
20%
2
0%
1
40%


Rating CategoryRating out of 5
quality
2.5
value
2.5
professionalism
2.3
responsiveness
2.5
punctuality
3.0
Showing 1-5 of 5 reviews

Don M.
03/2018
1.0
property management
  + -1 more
On a 1 to 10 scale, Gassen earned a 0
Description of Work: Snow plowing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$5,000

Karoline F.
11/2016
1.0
property management
  + -1 more
Gassen's service contract with our association has been cancelled and we are now being managed by a new company.
Description of Work: Gassen used to manage my homeowner's association. Our property manager was very incompetent. She had no knowledge of the property or our association's governing documents. She was slow to respond to homeowner inquiries and when she did respond she gave inadequate and incomplete answers.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Karen K.
06/2015
5.0
property management
  + -1 more
unknown
Description of Work: Management contract for assn in its second year.Change in manager.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara A.
02/2013
3.0
property management
  + -1 more
The company has ignored all of my requests for compensation or restitution. They refuse to answer any letters that I send them describing in detail why I am disappointed with the work. They have told me that it has been done just the way it should be and there is nothing wrong with it, and they treat me as if I know nothing. However, I cared for decks at my home for many years before moving to this building (when it was brand new) and I know about the care and maintenance of decks. They have ruined this deck and they act as though I know nothing. I am extremely disappointed with their customer service, which is nonexistent. We hire them on a yearly basis to manage our condominium association, so I believe they should be open to communication with the owners. Their rudeness in not responding to letters or emails or telephone calls is abusive, and I have submitted a complaint to the BBB.
Description of Work: The company used a power washer with a very small nozzle at high pressure to wash the deck on my Condominium apartment, resulting in much of the softer surface of the boards being gouged away as shreds of wood which scattered all over the house and grounds. This left the boards very uneven and not the least bit smooth, as they had been before the power washing. Then without sweeping away the shredded wood they slopped on some kind of stain which dripped down onto the understructure of the deck and on my walls and patio windows. In some areas the wood is thickly covered and in other areas it looks as though it was not stained. They have refused to repair the damage and continue to show a charge on my bill although I told them immediately that I would not pay for such shoddy damaging work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$310

George F.
07/2010
5.0
property management
  + -1 more
-
Description of Work: Gassen has been our management company for about 10 years. They are responsive, efficient and economical on every front!
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    6438 City W Pkwy, Eden Prairie, MN 55344

    www.gassen.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Property Management,
    Real Estate Agents

    FAQ

    Gassen Companies is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Yes, Gassen Companies offers free project estimates.
    No, Gassen Companies does not offer eco-friendly accreditations.
    No, Gassen Companies does not offer a senior discount.
    Yes, Gassen Companies offers emergency services.
    No, Gassen Companies does not offer warranties.
    Gassen Companies offers the following services: Homeowner Association Management.
    NA

    Contact information

    6438 City W Pkwy, Eden Prairie, MN 55344

    www.gassen.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed