BALLARD MOVING & STORAGE

WE WERE TOLD THEIR MOVERS WERE PROFESSIONALS WITH MANY YEARS OF EXPERIENCE. WE ENDED UP WITH FOUR MOVERS AND TWO TRUCKS. TWO OF THE MOVERS WERE PROFESSIONALS AND WERE ON ONE TRUCK. THE OTHER TWO WERE COLLEGE STUDENTS (WE TALKED TO THEM) WHO WERE LEFT LARGELY UNSUPERVISED WITH THE OTHER TRUCK. THEY WERE IN CHARGE OF MOVING THE LOWER LEVEL AND GARAGE. THESE TWO HAD NO EXPERIENCE MOVING A HOUSEHOLD. THEY SHOVED A SOFA OUT THE BACK DOOR WITHOUT REMOVING THE DOOR (IT OBVIOUSLY SHOULD HAVE BEEN REMOVED) AND BROKE THE GLASS IN THE DOOR AND LEFT DEEP GOUGES IN IT. WE WERE CLOSING ON THIS HOUSE AND IT LEFT US IN A BAD SITUATION WITH A NOW BROKEN DOOR. THESE TWO ALSO TOOK A VERY LARGE CHUNK OF WOOD OUT OF AN ENTERTAINMENT CENTER AND LEFT NUMEROUS DINGS AND DENTS IN THE WALLS OF OUR NEW HOUSE. BALLARD'S PRICE WAS HIGHER THAN THE ESTIMATE. THEY DID DO A GOOD JOB OF FIXING THEIR DAMAGES, BUT THIS REQUIRED LEAVING WORK TO MEET REPAIR PEOPLE AT BOTH HOUSES ON SEVERAL DATES.

MARY CALANDAR GAVE ME AN ESTIMATE THAT TURNED OUT TO BE ON THE ''HIGH SIDE'' SO THE ACTUAL COST TURNED OUT TO BE LOWER WHEN IT CAME TIME TO SETTLE UP. THE MOVERS WERE EFFICIENT AND VERY CAREFUL WITH MY THINGS. THEY DID NOT BANG UP THE WALLS EITHER. MY THINGS WERE STORED WITHOUT INCIDENT. I HAD AN OLD MATTRESS THAT A SEAM CAME APART DURING THE MOVE AND THE COMPANY HANDLED THE REPAIR QUICKLY AND FAIRLY. I PRICED THREE OTHER MOVING COMPANIES AND THEY WERE LESS EXPENSIVE AND MORE PROFESSIONAL THAN ANY OF THE OTHER COMPANIES I INTERVIEWED.