Piepho Moving & Storage, Inc.

unknown

Horrible service. The moving people were good. The owners were horrible. They under bid to get the business then tried to charge me 20% more. I refused to pay the difference per our agreement only to find out that 4 weeks later they tried to run the card again against my will. This is a criminal-like organization and I would NEVER use them again. Awful Awful Awful.

We hired Piepho Moving & Storage to store & move our household belongings to Minneapolis. After verifying that everything was accounted for, I paid their crew lead the remainder of their fee. He signed the invoice, verifying that payment had been paid & received in full. Several days later the funds were deducted from my bank account. The General Manager of Piepho Moving called me a few months later requesting that I submit another payment, stating that my initial payment couldn?t be found. I explained that I had submitted my payment and the funds had been deducted from my account. He called again in November requesting payment, stating that my account was past due. I explained again that I gave my payment to their crew lead and that the funds had been deducted from my account. I?ve received letters from Piepho Moving, demanding payment and threatening legal action if I didn?t comply. A few months later I received collection papers from a debt collection agency working for Piepho. They then began calling me with demands of payment, and I explained the circumstances. They demanded to see documentation to verify that I had paid, so I sent them copies of the signed invoice and the processed check. They stopped calling & sending threats, and refused to return my calls for resolution. In March I received another call, this time from one of the owners Piepho Moving, with accusations of theft & fraud, demanding access to my bank account and threatening legal action if I refuse. I refused. 2 months later I received a letter from Jeffrey Piepho, another owner of Piepho Moving, with accusations of fraud, and demanding payment to avoid police involvement, attorney action, and additional collection fees. All of my financial obligations to Piepho have been met, and have been verified by a Piepho Moving employee, an independent collection agency (Baker, Govern & Baker) hired by Piepho Moving & Storage, and US Bank records. But, they continue to harass me & my family for payment they?ve already received. Do NOT hire these bullys. You?ll be sorry if you do.