Krause Sheet Metal And Heating & Cooling

Heating and Air Conditioning

They did a great job and I would definitely hire them again.

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Came when they said they would, cleaned and inspected furnace, professional attitude.

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the job was done on the day they said it would be done.  They cleaned up the mess they made as they should. They told me how to use the unit. I would recommend this company to anyone.

Bill Krause was a pleasure to talk with over the phone, he gets customer relations.
Krause showed up the day and the time they said they would and removed and replaced my furnace.  they finished the job within the quoted time.  They cleaned up the work site properly after finishing the job.  showed me how to use the system and how to replace the filter.  the furnace worked perfectly all winter, and I had no parts or service needs.
I would recommend this company for any job they will do.  The guys they have working are friendly and very knowledgeable and from what I see very precise.  I paid exactly what they said I would, made sure I got a rebate check that they also promised and gave me back a percentage of my bill because I paid in 10 days.  great company to have work for you.

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They scheduled us within a few weeks of our call. They provided an accurate estimate and included all of the rebates available. They showed up on time and cleaned up when they were done. They showed us how to work the new thermostat and explained what we needed to read to gain full instructions. They made it clear that if we had any questions, they would be happy to answer them. They offered another discount if full payment was made within two weeks of billing. They offered to drop off furnace filters at no delivery charge, if we choose to purchase them from their business. But they explained we can find them at other local stores, also. The entire experience was a pleasant one.

I needed to replace both my boiler and hot water heater at my residence. I got three bids (all top rated on Angie's List) and decided to go with Krause (the middle bid) since a friend had worked with them before and were very positive about his experience.

Bill showed up exactly on time to submit his bid. His crew showed up exactly on time to do the work. They put in a 12 hour day and then one worker had to returned for about 30 minutes to finish the job the next day. Two days later, Bill called to get a final report from me.

The entire experience could not have been more positive. Two things in particular pleased me. First, the punctuality. Second, the crew doing the work (four men) were so quiet that, working in my home office, I couldn't hear them at all.

The work was first rate, there were no surprises and it was done on time. A straight A performance.

On time as promised, no fuss or broken promises. Would hire them again.

They were very punctual, did a great job and things are working wonderfully.

They totally followed their contract, showed up on time, left the house in great shape, and were very responsive to questions. I would definitely use them again.

This company is great! I had just moved to the area and really had no idea who to call to repair my furnace when it started making a horrific noise. I looked this company up and I will use them in the future! I called and they scheduled me in the next day, They scheduled me at 1 o'clock, however, they accidentally double booked themselves but they called right away and asked if I could be home at 10 instead. It all ending up working out. He even waited for me to get home because I was going to be a few minutes late. He looked at the furnace and explained what had happened and how to possibly prevent it in the future. He also explained the dimensions of my filter and where I coud get another when it came time to change it. Another co-worker dropped off the part and they were done within an hour. The two gentleman were very friendly and nice. I didn't even have to pay a cent! They just asked me who the person was who owned the house before me and then they said they would do all the paperwork to transfer the warranty...if you ask me that is service!

Mr. Krause was thorough in his explanation of the work required and what was needed for our homes size and usage,
The work was completed in less time than estimated, and the installers pleasant, neat and efficient.
That evening Mr. Krause called to check on the completion of the job and to ask if we had questions or concerns, We are very pleased,
We expressed our thanks and he again offered to be available if any arose.

Bill came to the property to give me an estimate, went through all my options, answered my questions. The next day his crew came on time and installed the new furnace, removed the old one and oil tank, cleaned up and had everything working. The price was lower than the other estimates, and I feel I got a superior unit and quality installation. I would recomend this company to anyone! A+ job!

First I was extremely impressed with Mr. Krause during the estimate. I had already gotten 3 other quotes along with my first impressions of each. Mr. Krause explained everything very clearly to me, he explained my options, he gave his opinion on which would be the best deal (and no, it wasn't the most expensive model), and the estimate was in the middle of the other estimates I had gotten.
I was able to easily schedule the install (which I stayed home for) and the contractors were very professional. The licensed electrician showed up first and started doing his work, then the other contractor came in and started doing his thing. They didn't really need anything from me, so I just stayed out of the way. The work went fairly quickly, I believe they were done within 4 hours or so, likely also due to the fact that my furnace already had the air conditioning unit installed and it just needed the exterior unit and plumbing/electrical done.
The employee explained the system, exactly what they did, and their maintenance recommendations (although, there really isn't much other than making sure there isn't any debris stuck in the side vents). The final price was exactly what the quote listed, so no surprises. My only and quot;complaintand quot; is that it would have been nice if they would have cleaned up the debris from the holes they were cutting, but overall, I was very pleased with their work. I will happily recommend them to others and certainly use them again in the future.