Adam's On-Time Plumbing
About us
Adam's On-Time Plumbing opened for business in 2006. We currently have 3 plumbing service vehicles that are fully stocked for most types of plumbing repairs. We are fully licensed and insured. Each of our plumbers have a masters license issued by the State of MN. We also have master licenses for Minneapolis and St Paul. Additional contact name - Patti Kamrath. Additional DBA - Adam's On-Time Plumbing & Water Heaters.
Business highlights
19 years of experience
Services we offer
Residential & commercial plumbing repair, appliance hook-ups, bathroom remodeling. Fireplaces, boilers, drain cleaning, garbage disposals, gas piping, pipe replacement & repair, sewer repairs, sump pumps, water heaters, water softeners & filters, well pumps
Accepted Payment Methods
- CreditCard
Reviews
4.552 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 2% | ||
| 6% | ||
| 8% | ||
| 4% |
Showing 1-25 of 52 reviews
Tyler W.
Mar 2021
Long story short: Tech that came out in Feb, failed to properly check all drains/faucets for leaks. Find the leak, and spraying water myself on March 16th. This is how Adams On-Time Plumbing handles its issues. Tuesday, March 16th, 2021 Jeff @ Adams On Time Plumbing-The plumber canceled your job. He doesn't feel safe working for you you because of your texts and messages. You will be getting a new company from Ahs. We won't be coming tomorrow rcvd 8:10 PM Jeff @ Adams On Time Plumbing- We can't be bullied. Good luck rcvd 8:13 PM Jeff, If by bullied you mean receiving constructive criticism about not performing your Job we paid you to do. Then call it bullying. However, we paid Adams on Time Plumbing to simply do a routine check. Which Mark, failed to do. We never received a re-check or services rendered. That's called theft. Now, when you have an opportunity to correct it you say the plumber doesn't feel safe? Why is that? Never spoke to him. Not sure how he doesn't feel safe. Looks like Adams On Time is full of excuses. Sent 10:17 PM The name of this company should be. Adams On-Time. These so-called plumbers came, missed a leak. How, because he forgot to check under the sink? A simple list that the tech checks off, Mark couldn’t even handle that. SMH! Below are a few pictures. We were told there were no pipes above my garage. Uhmm, that is interesting.
Sarah H.
Dec 2018
I was required to use Adam’s by my home warranty company. I pre-paid a high service visit fee, then waited 2-1/2 weeks for an appointment. I went through a list of 5 issues with the plumber, one of which he could not even explain/diagnose. He proceeded recommend to the warranty company that no issues be covered under warranty. Adam’s further said they were not interested in providing a quote to fix the issues on my own dime. So, now I’m out the service fee, have gone almost a month with broken plumbing, will not have any coverage under warranty, and need to start over in the search for a plumber. Terrible experience!
Response from Adam's On-Time Plumbing
"We are sorry that you had a negative experience with our company. It is our responsibility to provide accurate & honest diagnosis to our customers & home warranty companies. We did offer several appointment windows within 48 hours of your warranty company contacting us after it was transferred to us from another plumbing company. Since you paid your deductible to your home warranty, you may be eligible to have another plumbing company provide a 2nd opinion. You may want to contact your representative at the home warranty company for more details."
Ling C.
Jul 2017
Dean is a great person to work with. He is on time and work efficiently.
Response from Adam's On-Time Plumbing
"Thank you for the review."
Rick C.
Jul 2017
Dean did a great job. I was happy with the quality of service, attention to detail, and the overall price.
Response from Adam's On-Time Plumbing
"Thank you for having us do your plumbing & for the review."
Kathleen M.
May 2017
Perfect fix. No more leaks.
Response from Adam's On-Time Plumbing
"Thank you [Member Name Removed]. I'm glad we were able to help you with your leak."
Sheryl K.
May 2017
They replaced the drain basket
Response from Adam's On-Time Plumbing
"Thanks for having us be your plumbing company."
Rick W.
Apr 2017
152 days later, nothing was working and they told us it would be 4 days for them to come back. When they came the first time, they drained the water tank into a sump pump whole that had no sump pump. Weeks later, I was smelling something and they drained it into a drain that does not drain. There was a drain that lead to outside right beside where he drained the tank.
Response from Adam's On-Time Plumbing
"We am sorry for the troubles related to your water heater. Our records indicate we offered a service call visit within 24 hours of scheduling the appointment. That appointment was then cancelled by the homeowner. So it is possible that another company made repairs to this water heater. It sounds as though this home may need some drain work done and a sump pump installed. We would be happy to assist in those areas."
Julie L.
Mar 2017
unknown
Mary B.
Mar 2017
Very well. Plumber resolved issue with 2 visits on March 8th and March 15th. Will absolutely hire the company again.
Response from Adam's On-Time Plumbing
"Thanks for having Mark resolve your plumbing issues."
Katie S.
Jan 2017
No problems. Tech was right on time, called to let us know when he was going to arrive and got right to work. Was able to identify and fix the pipe in about an hour. Very prompt service and professional.
Response from Adam's On-Time Plumbing
"Thanks [Member Name Removed] for the good review."
Howard W.
Dec 2016
Did not have a good experience with this company. When my water heater leaked, I was directed to Adams from my service company. The basic replacement water heater and installation was covered by them. Adams arrived on Friday afternoon but was unable to replace the unit that day and scheduled a return on Monday morning. They said it was a complicated installation because of tight surroundings and said they had to remove my humidifier and some of the ducting. Since I was in an emergency situation I accepted their quote of $530.00 above the basic installation and they schedule four hours Monday morning to complete the work. In reality they were able to complete the installation in total well within two hours and spent at most an additional half (½) hour above a typical install. The work was adequate but felt I was exploited being in a tight situation. When I mentioned this to the installer, he said it took him forty five minutes to get to my house in rush hour traffic, which he would have done anyway as part of a basic install and also didn't seem to care about my concerns. I never heard from the owner.
Response from Adam's On-Time Plumbing
"Thanks for the detailed review. I am sorry we were unable to complete your project on the same day we bid the job. I understand your frustration about the extra cost associated with your water heater installation. We are typically very competitive with our pricing. Many larger companies would have charged 2 or 3 times what was charged on your project."
Jacqueline K.
Sep 2016
The plumber knew what the problem was and was quick to fix it, however he turned the water off in order to complete the task. The next morning when I went to take a shower, there was absolutely no water pressure; he had not fully turned the water valve back on!
Response from Adam's On-Time Plumbing
"Thanks for the review. I am sorry the water valve was not fully turned on after making the repairs at your home. Hopefully you will give us another opportunity to help you with any future plumbing needs."
Bruce K.
Sep 2016
We originally called another plumber before finding out Adam's was covered with our home warranty. We called Adam's for an appointment. It was no emergency but we were very pleased they would send someone out the next day. Dean arrived the next day, well within the four hour window that was provided by the original appointment request the day before. Dean quickly diagnosed the failed pump during his inspection while eliminating other possible problems, electrical, check valve, bucket and piping to the outside of our home. He was working in a crawl space with a concrete floor but only about 3 foot high. He completed the work, tested the new pump, did the paperwork and was on his way in about an hour. Dean was very courteous, skilled and knowledgeable. We currently have a home warranty but we would go back to Adam's without it. We were very impressed!
Response from Adam's On-Time Plumbing
"Thanks for the good review [Member Name Removed]."
Mary F.
Jun 2016
unknown
Response from Adam's On-Time Plumbing
"Thanks for the good review [Member Name Removed]."
Megan L.
May 2016
unknown
Response from Adam's On-Time Plumbing
"Thanks for the good review [Member Name Removed]."
JACK G.
Apr 2016
We had an appointment for a Hot Water heater replacement. The technician arrived right on time. He confirmed the replacement. I had many questions and asked about upgrades. He was very honest and noted the upgrades were truly not worth the investment for our situation. I received a detailed estimate prior to the work which included the options of the old water heater removal. Well worth the removal fee. The technician completed the work in a very timely fashion. After he was done he reviewed operating instructions with me and even provided the Water Heater Rebate information/paperwork for me to submit to my utility company. Great work.
Response from Adam's On-Time Plumbing
"Thank you for the review!"
Jason K.
Mar 2016
unknown
Response from Adam's On-Time Plumbing
"Thanks for the review!"
JUDITH S.
Feb 2016
All I can say is WOW! After the toilet off our master bedroom broke late Friday night, I called two plumbing companies on Saturday. Angie's List indicated both would make repairs on weekends, but both said they were booked that weekend. They offered to schedule the repair the next week. Since that was the case, I called Adams On-Time Plumbing because I had used them previously and been pleased with their work. I knew they didn't work on weekends, but thought I'd get "in line" for Monday. I left a message indicating that I needed a toilet repaired. It certainly wasn't an emergency, because we have two other toilets in our home, but I wanted it repaired as soon as possible. I didn?t expect to hear from them until Monday.
Dean called me back a few minutes later and told me a plumber from the firm was doing work in my area. He said that plumber might be willing to come to my home when he was done with the current job. An hour later the phone rang, and the plumber told me he was on the way. He quickly repaired the toilet and, at my request, he checked another one to make sure it wasn't about to need a similar repair. He was fast, polite and friendly. Next time I need a plumber, I'll call Adam's On-Time Plumbing. I won't even consider using anyone else,
Dean called me back a few minutes later and told me a plumber from the firm was doing work in my area. He said that plumber might be willing to come to my home when he was done with the current job. An hour later the phone rang, and the plumber told me he was on the way. He quickly repaired the toilet and, at my request, he checked another one to make sure it wasn't about to need a similar repair. He was fast, polite and friendly. Next time I need a plumber, I'll call Adam's On-Time Plumbing. I won't even consider using anyone else,
Response from Adam's On-Time Plumbing
"Thanks so much for the review!"
JUDITH S.
Jul 2015
Since I was a member of Excel's Homesmart program, they were the first people I called when our water heater began leaking. Since I already had a letter from them indicating the amount they would reimburse to me for a new water heater because I'd contacted them earlier about my leak (and been told it had to get worse), they back tracked on that. When I told them the measurements for the water heater, which is in a crawl space, they abruptly told me, they didn't have one that size in stock and couldn't get one, then hung up. At that point, I was angry and desperate, since a water heater is not a luxury item, it is a necessity. However, I went to Angie's List to discover a provider and called the first A-rated one on the list, Water Heaters Only. They indicated that they handled only commercial sales. However, they were happy to say that they could order a water heater to fit the space and that it would be in within a few days. They suggested I call Adam's On-Time Plumbing for installation. The woman promised me they were excellent and would provide me with good service at a reasonable cost. At that point, I didn't even check Angie's list, I just dialed the number. Later I learned the company already had an A rating on Angie's List. It deserves this one as well.
When I checked with Adams On-Time Plumbing, Dean said he would pick up the water heater on the day it was due in and install it early the next day. I confirmed this with him on the day it was due at Water Heaters Only. He said he would be picking it up soon and would be out early the next day. The next day, my phone rang at 7:30 a.m. and Dean told me he would be at my home in less than half an hour. As promised, he arrived before 8 a.m. and by 9:20 a.m. the new 36-gallon electric water heater was installed. Forty-five minutes later, I had hot water. Dean was professional and friendly and he and his associates left the area spotless. With the help of Angie's list and a friendly voice at Water Heaters Only, I found a great plumber and got fast, superior service. Kudos to Water Heaters Only and Adam's On-Time Plumbing for helping out a panicked retiree at a fair price.
When I checked with Adams On-Time Plumbing, Dean said he would pick up the water heater on the day it was due in and install it early the next day. I confirmed this with him on the day it was due at Water Heaters Only. He said he would be picking it up soon and would be out early the next day. The next day, my phone rang at 7:30 a.m. and Dean told me he would be at my home in less than half an hour. As promised, he arrived before 8 a.m. and by 9:20 a.m. the new 36-gallon electric water heater was installed. Forty-five minutes later, I had hot water. Dean was professional and friendly and he and his associates left the area spotless. With the help of Angie's list and a friendly voice at Water Heaters Only, I found a great plumber and got fast, superior service. Kudos to Water Heaters Only and Adam's On-Time Plumbing for helping out a panicked retiree at a fair price.
Response from Adam's On-Time Plumbing
"Thank You for the review. Dean Kamrath"
Connie W.
Jul 2015
He was polite, did quality work, and kept a very clean work space. I paid $75 because it was covered by a home warranty, but it would have cost $209. He gave me a 4 hour window of his arrival time, but called 15 minutes before he arrived. Work was completed in about 20 minutes.
Response from Adam's On-Time Plumbing
"Thank You for the review. Dean K."
Crystal H.
Jun 2015
unknown
Response from Adam's On-Time Plumbing
"Thanks for the review. Dean K."
Mary B.
Jun 2015
unknown
Rob H.
Feb 2015
unknown
Response from Adam's On-Time Plumbing
"Hi {member name removed}, I apologize again for the delay. My stone fabricator was on vacation. I since your review talk to you on the phone and per your request send you an estimate. Best, Moran"
David N.
Aug 2014
Arrived on time and promptly got to work identifying the issue. Contacted Home Warranty company with estimate of repairs needed and got authorization to proceed. With little fuss we have a new, non-leaking water heater.
Amy Z.
Jul 2014
unknown
Response from Adam's On-Time Plumbing
"thanks you"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Adam's On-Time Plumbing is currently rated 4.5 overall out of 5.
Adam's On-Time Plumbing accepts the following forms of payment: CreditCard
No, Adam's On-Time Plumbing does not offer free project estimates.
No, Adam's On-Time Plumbing does not offer eco-friendly accreditations.
No, Adam's On-Time Plumbing does not offer a senior discount.
No, Adam's On-Time Plumbing does not offer emergency services.
No, Adam's On-Time Plumbing does not offer warranties.