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Stonehearth Remodeling & Exteriors

Appliance (Major Electric Appliance) - Install or Replace, Repair or Service a Fridge, Freezer or Ice Maker, Electrical for Home Addition or Remodel - Install,

About us

Full service building and remodeling contractor licensed in the State of Minnesota. Stonehearth currently employees 8 full time employees that includes 2 in house designers trained in Chief Architect. We only use licensed subcontractors to complete all jobs. A full time project manager oversees all building and remodeling projects. Stonehearth also is a Lead Certified Contractor

Business highlights

Emergency services offered
52 years of experience

Services we offer

New home construction, additions, basements, bathrooms, decks, doors, full service remodeler, home remodeling, interior and exterior, kitchens, roofing, siding, windows

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.725 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
0%
1
4%
Showing 1-25 of 25 reviews
DiAnn H.
Oct 2018
5.0
Yes, I recommend this pro
First of all I will say that I LOVE everything about my kitchen and dining room and would not change a thing! The beautiful results are due to all the excellent people at Stonehearth. Starting with Chad the sales/estimator. He could see the big picture and moved me along in my initial plans. I will say I had planned on spending a lot less than I did but I am glad I invested in the quality. Doing less would have been costly but a minimal upgrade from what I had in my small galley kitchen and not a good investment. Cathy the designer was fantastic she could see improvements way beyond what I envisioned. I would absolutely say do NOT even consider a kitchen remodel with out her services! Her keen eye made all my choices so much easier and beautiful. Her detailed kitchen plan and computer generated pictures helped me see what could be. It was a pleasure working with her. The project manager Shawn was the primary person responsible for keeping the whole project on schedule, at several points he had to jump in and do the work to keep us going. In addition he was a pleasure to have around and was gracious in ensuring my 2 cats were comfortable and safe. The owner Greg came to consult with cabinet installers when an issue arose. Jenna communicated with me and had the maintenance of the project plan and the ordering of my choices with vendors. Bonnie has communicated with me and was on time sending out those invoices on time! One piece of advice I would have is that the whole process is detailed and takes time. Allow plenty of time for your project from the time of making an appointment with Chad to the closing.

Chester P.
Jan 2018
5.0
Yes, I recommend this pro
The project went very well. Stonehearth was responsive and easy to work with. They made very helpful recommendations on fixtures, tile, etc., taking into account our taste and preferences. Their workmen and sub-contractors were all very professional and did high quality work. They were always on time, and any minor issues (there were no major issues) were discussed and addressed promptly and to our complete satisfaction. Overall, Stonehearth did an excellent job. I would certainly use them again and recommend them to others.

Joy B.
Jul 2016
5.0
Yes, I recommend this pro
$150
After contacting several Handymen on Angie's List I was discouraged because they could not come out for 4-6 weeks. They were nice about informing me but that didn't get the work done. Then I contacted Stonehearth Remodeling & Exteriors. A few days later Chad came out to give me an estimate of the job. Chad not only looked at each project, he investigated the cause. He was diagnosed why the French doors would not open, but then he went further and managed to get the door open, fix the problem, and oil the latches. The door works smoother now than it has for years! He offered solutions for the other items on my list, including sending a man (with a long enough ladder) out to fix the gutter a few days later. Now all the problems are resolved thanks to Chad and Stonehearth Remodeling & Exteriors. They will be the first ones I call in the future for minor help and big projects (such as a new deck).

Dorothy S.
Jun 2016
3.0
$30,000
unknown
Response from Stonehearth Remodeling & Exteriors
"We are very sorry that this client was disappointed. We work very hard to deliver the highest quality work on-time and on-budget. Remodeling is interactive and requires team work between the client and the contractor. In order to minimize delays, it is important to have material selections and the design complete prior to construction. When we first met in August of 2014, we were told that all of the materials had been purchased and/or would be provided prior to project start and a plan was provided to us. Once project work started, it was clear that the materials were either not selected or incomplete or were changed during the course of the project. This created delays and confusion. We worked hard to accommodate our clients wishes; even agreeing to stop the project for several months so they could evaluate other flooring finish options. While we are far from perfect, we were very committed to this project and meeting our clients needs. One example was a willingness to meet on multiple occasions during the evening or on weekends to accommodate our clients work schedules. We also met on New Years Eve at their request so that both clients could be present. As we explained, the plumbing waste line exists in a wall built during the original construction of the home (not by us) and the noise was caused by the expansion of the pipe from hot water, causing the pipe to rub on the framing between the first and second floor. Our licensed plumber confirmed the cause of the problem and we offered to fix this but the offer was declined. Access panels (required either by code or for convenience) are built in different ways but one of the most common is to use a simple cold air return vent cover. This is an inexpensive option and once installed, impossible to differentiate from a real air vent unless it is removed. No alternative method was requested or we would have been happy to provide and install it. As a result of this experience, we implemented several changes to our process. First, we have selection sheets and work with our clients to make sure all selections are detailed and complete prior to starting the project. We also confirm that the selections are available and in-stock. This reduces miscommunication and delays. Second, our project manager provides frequent updates which describe what was completed that day and what is scheduled for the next. In addition, if any hidden conditions were uncovered we explain them in detail and provide recommended solutions. We regret that we were unable to meet all of this clients expectations. With the changes we have made to our system and increased discussion about the expectations for the project and process prior to start, we are confident that future results will be very positive! We would love the opportunity to provide you with a free estimate for your project."

DiAnn H.
Jan 2016
5.0
Yes, I recommend this pro
$4,740
I contacted Angie?s List 5/22/15 to get advice on an appropriate contractor for my needed services.  They offered to find a local contractor that was available for the work and would have them contact me.  Stonehearth contacted me on May 26th and set a date for June 8th for an estimator to look at the project.  We agreed on the estimate and I mailed a 10% down payment on June 26th.
The master bedroom project included; remove bedroom door and replace with a pocket door, remove sliding closet doors and replace with bi-fold wood doors (required new framing), remove and replace master bath door and frame, add new electrical wiring for a ceiling light and install a fixture I purchased, fix carpet in closet where closet door track needed to removed.  The agreement was that I would do all the staining and finishing of all unfinished wood and do all painting of the new sheetrock and areas of repair due to pocket door installation.  They proposed that they would purchase all materials and deliver them for me to finish.  When I was ready I would contact them for demo and installation.  Stonehearth?s labor and materials cost totaled $4,740. 
The materials were delivered to my home on July 22nd.  I notified Stonehearth on 8/19 that all finishing was completed however I was going to vacation on Sept 2nd for 2 weeks so if could not be completed (didn?t expect it) project start date would have to be when I returned on Sept. 16th. They stated no problem and to contact them when I returned.  I contacted them when back and they requested 50% payment before demo could start I sent the check on Sept. 24th.
Project work began on Oct 7th and was completed on Nov. 6th.  After work was done I was concerned about how the pocket door finished.  Stonehearth came to remove the door for me, I refinished it, and they returned to re-reinstall.
I was very happy with the outcome of the project however the project was not without concerns.
- The total work hours in my home was about 40hours (5 days).  This includes hours for each worker when 2 where here at same time. It took a month to get the work done which I did not expect.  It ended that a worker(s) were here about once a week.  Most of the time I was not alerted to when they would be here until the day before. It meant I had to reschedule plans and keep my schedule open for the month.  The owner/project manager told me that my project was small and they were fitting me in when workers were available.  However he said they should do better at keeping me informed.
-  Missed delivering all of the materials that needed to be finished. I noticed and called for delivery (which they did next
day) and I had to rush to finish.
-  One contractor did not show and I was not contacted, I called to report.  They came the next day.
-  Electrician scheduled but was not able to do the work when he reported as he said he was not informed of the details of the work needed and he did not have enough time.
Despite these issues I was happy with the quality of the work and the outcome.  All of the contractor?s quality of work was excellent.  They were all very respectful and pleasant to have in my home.  The cleanup was excellent.   I would hire again.

Response from Stonehearth Remodeling & Exteriors
"Thank you so much [Member Name Removed]! We thoroughly enjoyed working for you and are looking forward to helping you with your kitchen!"

Mike P.
Dec 2015
5.0
Yes, I recommend this pro
unknown
Response from Stonehearth Remodeling & Exteriors
"Thank you very much [Member Name Removed]. We really enjoyed working for you and [Member Name Removed] and hope you enjoy your new deck this summer! Please keep us in mind for future work!"

Jennifer J.
Sep 2015
5.0
Yes, I recommend this pro
$40,000
The contractor was professional and friendly, and really took the time to walk me through everything.  He was upfront about the process and very helpful.  He was thorough and informative, and someone I would definitely trust with my home project.
Response from Stonehearth Remodeling & Exteriors
"Thank you so much [Member Name Removed]! We look forward to working with you in the future!"

Mark S.
Aug 2015
5.0
Yes, I recommend this pro
$80,000
unknown

Bonnie W.
Feb 2015
5.0
Yes, I recommend this pro
Stonehearth remodeled our bathroom 5 months ago.  About two weeks ago, we noticed that the end board on a wall was separating by about 1/8".  We contacted Stonehearth. They sent one of their best craftsmen out on our schedule to fix the problem at no charge.  The job was done and fast and right.  It was great service.
Response from Stonehearth Remodeling & Exteriors
"We promised to stand behind our work and are glad that you appreciate it. You and Tom were wonderful to work with and we hope you are enjoying your bathroom!"

Shane M.
Dec 2014
5.0
Yes, I recommend this pro
$27,000
I found Stonehearth by first searching re modeler's on Angie's list. They were one of only a few companies that actually responded to their online contact email which immediately set them apart from most of the others. So I set up an estimate and met with Chad. He was very professional and answered all my questions or found them out for me quickly. Once my wife and I decided to hire them, we met with Greg, the owner, and Cathy, one of their designers. We went over what we were looking to do and our budget. They explained the process and what each step would be. The initial steps were spent working with Cathy. She was great to work with and always provided constructive ideas. Not being designers ourselves, she took our ideas and focused them into a design that worked in our space which was a huge help. Cathy quickly took all of our ideas and created a design which allowed her and Greg to come up with a final estimate. As it turned out our wishes were too rich for our bank account. They both worked to help us make changes to the materials we first chose but stayed with the look we wanted and our within budget. Once work started, Stonehearth's crew made short work of the demo. Luckily for us their weren't any issues that held up progress, so they were able to continue without being sidetracked with something like structural issues. Since our house was originally wired by blind monkeys we ended up a minor electrical issue during demo. They kitchen had been wired on the same circuit as a bathroom and bedroom. Greg was able to get the electrical worked out quickly so we had power to the places we needed it and the crew would be safe not having to contend with live wires. Greg's crew, George, Garrett, and Pete did a great job. We didn't have them disappear for days on another job, while ours sat idle. We saw progress each day, which was a relief. They were very professional, respected our living space and left as clean of a work environment for themselves as possible. Each of the subs, flooring, counter tops, electrical, and plumbing, was also on time and in and out without missing a beat. Throughout, we stayed on contact with Cathy and Greg via email, phone, and text. Whenever we had a question, or needed to get in touch, they were very responsive. We found it was very helpful to also text Greg since he is on job sites and away from a computer to be able respond to emails as quickly. Not once during the entire remodel did we feel like the project was out of our hands or that we were without a voice. We found out that kitchens are the probably the hardest remodel to go though since they are the one room that you don't typically have 2 of in the house. Our remodel occurred in the late fall and we tried to prepare by making meals ahead of time, using the grill as much as possible and using plastic utensils and paper plates, but he novelty wore off quickly. Thankfully Stonehearth was able to come in ahead of schedule by a week and on budget. There were additional costs but those were each due to our additions and upgrades and not any hidden fees. Any time we chose to make a change they were upfront and let us know what the costs would be. I would definitely contact Greg and use Stonehearth on another remodel. We love our new kitchen!      

Ralph B.
Dec 2014
5.0
Yes, I recommend this pro
$3,000
excellent communication, good workmanship, kept site clean. The only thing we would have appreciated is a more detailed listing of items on the bid, but apparently that has become a thing of the past with contractors.
Response from Stonehearth Remodeling & Exteriors
"[Member Name Removed], thank you so much for this feedback. We enjoyed working for you and hope that everything is working well!"

Bonnie W.
Oct 2014
5.0
Yes, I recommend this pro
$35,000
This will be a very positive review.  Greg Oothoudt provided  the bid for the work.  He was responsive in answering all our questions about the agreement and the work to be done.  Demolition was fast.  Stonehearth took steps to reduce the dust infiltration in the rest of the house.  This process exposed some unknown conditions which were not included in the bid.  Greg was completely reasonable in explaining his point of view and we reached agreement on the additional amounts needed to cover the "surprises".  Building the new bathroom went slower than I'd hoped.  However the workmen showed up when they said they would.  Occasionally work flow problems would arise.  For example a cabinet was delivered but couldn't be installed because the wall hadn't been painted.  After the painting was completed, it was installed.  At the end of the project there were a bunch of small issues (e.g. touch up paint, stuck window).  Greg immediately sent a competent worker to deal with them.  I was very happy with how the end stage proceeded. Stonehearth's workers were very meticulous and took pains to get it right.  They also were very pleasant to be around and went out of their way to be helpful to us in matters unrelated to the bathroom.

Mark S.
May 2014
1.0
$2,455
This firm demands money to be paid on time and does not deliver a good service. I had to call several times to get any service.
 The following are some of the instances of incompetence shown by this firm.
1.     They took incorrect measurements of the existing shower stall because they brought over-sized shower stall to install.
2.     They installed a smaller shower stall and try to justify that the space left over is due to loose floor tiles.
3.     We have to spend more money for a different tile for replacement as the existing floor tile is not available.
4.    When finished, some parts of the shower stall were missing, the shower wall had an uneven surface, the shower leaked and still leaks, and the caulk around the base peeled off.
Response from Stonehearth Remodeling & Exteriors
"We feel badly about the situation and will happily continue to try to remedy it. During our first visit, we discovered that the customer had two similar previously installed fiberglass neo-angle shower kits that have leaked (not installed by our company). Because of the previous problems with leaking, we strongly encouraged the client consider having a tile shower base and walls installed, which was declined. We explained that the new neo-angle shower kit was unlikely to match the existing footprint perfectly, due to changes in manufacturing and design over the previous ten years. The difference in size would necessitate tile repairs. The existing walls in the bathroom are uneven. We explained that the thin fiberglass panels in the shower kit flex and follow the contour of the framing behind it, which likely contributed to the previous two leaks. After completing the install, we ran the shower, testing for leaks and everything performed fine. We will be contacting this client to see if we can resolve this issue. For our future clients, we do require a deposit to purchase initial materials needed for your project and final payment is due once your project has been completed. We hope we get a chance to make this right as we are always interested in building long term client relationships!"

Kathey F.
Apr 2014
5.0
Yes, I recommend this pro
.
Response from Stonehearth Remodeling & Exteriors
"We love the design process and enjoy helping our clients bring idea's to life!"

Paula P.
Mar 2014
4.0
Yes, I recommend this pro
$100,000
It was an adequate experience. We had an idea of how we wanted it and they helped us design it. I'm fairly happy with the end result. There were so many different things they did. With some, they were excellent at and with others, they were just so-so.

Scott W.
Oct 2013
5.0
Yes, I recommend this pro
$350
Greg and his crew from Stonehearth Homes were on-time and thorough. They investigated the problem completely--a leak beneath a patio/deck door from another contractor's work.  They found the source of the problem, developed an action plan including best practices to prevent the problem from recurring, and got the work done quickly and effectively. They had respect for each others' expertise and relied on each other to get the job done. The camaraderie was high among them. And I enjoyed talking to them too!

Dave H.
Jun 2013
5.0
Yes, I recommend this pro
$30,000
Greg at Stonehearth Remodeling was great to work with. From the first meeting, quote, and throughout the project Greg was always on top of things. He made informed and educated observations in our first meeting and promptly provided me with a detailed quote. The scope of the project consisted of finishing the basement in my townhouse, which included a family room, bedroom, and an office. (the bathroom was already finished) At all times Greg kept me up to date with how the project was progressing and what I could expect to occur within the next several days. He also went out of his way to accommodate special requests that were outside of the original quote. He called me immediately if any changes from the original quote needed to be made or if his crew ran into anything unforeseen and he always sought my approval before making any necessary changes to the original plan.
Greg also made it a point to be thinking ahead, case in point, asking me prior to sheet rocking beginning if I wanted to install a venting pipe from my mechanical room to the outdoors in case I should have to replace my furnace with one of the new high efficiency units. This is something I had not even considered, and with the new law set to go into effect in 2015 regarding the requirements for high efficiency furnaces, he very likely saved me from having to reconstruct a part of the basement in order to install one of these units. I'm very grateful that he brought this to my attention as it probably saved me a nice chunk of change down the road.
The project turned out beautifully, exceeded my expectations. and most importantly within budget. The cabinetry and built in desktop in the office are fantastic, room for two on the desktop, and tons of storage. The family room was also perfection, pre-wired for my home theater, canned lighting with dimming, a ceiling fan, and a beautiful natural cherrywood A/V stand that was designed by and built by the Stonehearth crew. I am very impressed and pleased with how my project turned out and would definitely recommend Greg and the Stonehearth team for any projects that you may be considering! 


Kevin B.
Jun 2013
5.0
Yes, I recommend this pro
$150,000
Fairly well. We are in a time constraint and Greg and his people have been very responsive to our needs and concerns. We had to stay at the house for the whole remodel because of dogs and they made sure we have a bathroom and shower at all times. the weather has not exactly cooperated. Overall the experience has been good and seeing the progress each day has been very exciting.

Molly K.
Jun 2013
5.0
Yes, I recommend this pro
$250
After having 2 appointments canceled on me from RotoRooter, I was very frustrated and venting about my experience at work.  A friend of mine immediately grabbed her phone and gave me the phone number for Greg at StoneHearth Remodeling.  By lunch, I was in touch with him and he was offering to have someone come out to my house ASAP.  I was still at work, so we scheduled an appt for the next morning 8:15-8:45.  Having just had 2 appointments from a previous company cancel on me, I wasn't holding my breath.  I was wrong!  George was at my house at 8:30am - right on time!  He was extremely kind and professional.  We went over where my trouble areas were and my concern that it was a leaky pipe.  After popping off the handles around my faucet he set my mind at ease that there had just been some aged damage that had occurred and I would need to replace those items.  He explained that he would need to go and find some replacement pieces for me, setting the expectation that this could take a few minutes or a couple hours depending on how hard it would be to find an exact match.  I really appreciated the upfront disclosure.   George was back within 45 minutes and explained to me what he found, how he was going to replace it, and asking permission to do so.  I should add this was all taking place as my very excitable jack russell terrier was chasing his tail and barking.  :)  The new pieces were put in place, caulked back up, and now everything looks as good as new - except now I don't have a constant river of water running out of the faucet!
Greg and George were fantastic to work with.  Professional, timely, and extremely reliable!

Bruce T.
May 2013
5.0
Yes, I recommend this pro
$35,000
Greg and team did an amazing job with my kitchen remodel.  From the very first meeting, my individual wants and needs were top of his mind.  He and I initially talked about my ideas and he helped direct me on how we could accomplish what I wanted.  Once we agreed on a plan, he made it very easy for me to pick everything out that I wanted.  He laid out a specific calendar of activities and stayed on track.  When anything unusual came up (like things always do during a remodel), Greg called me personally to let me know what they discovered and what options he had for resolving it.  If there were unexpected delays in the calendar, he reworked his timeline to get back on track.  I'm pleased to say the remodel started and ended on time based on his calendar.  I have nothing but positive things to say about Greg and his team.  Their attention to detail and easy style to work with made the entire project fly by.  I completely trust Greg and team, in fact I was traveling each week during this remodel and he continued to communicate updates while I was out of town.  Great job Greg and the Stonehearth team! 

John C.
Apr 2013
5.0
Yes, I recommend this pro
$14,000
I did not experience any troubles with the schedule. The workers arrived on time, when they said that they would. I did not experience any delays of materials or workers.

Dave M.
Apr 2013
5.0
Yes, I recommend this pro
$17,000
The stripped the entire kitchen and replaced everything. The work turned out great! They were very easy to work with. Any surprises that came up were good surprises. The owner and operator of the company even showed up on non-work days to work on the project. It was nice to see him go the extra mile. If we do any additional remodeling, they will be the first people we will call.

Mara J.
Apr 2013
5.0
Yes, I recommend this pro
$3,000
I initially called Greg Oothoudt to come out and look at my roof after a couple really bad storms had gone through.  I was worried that there might be damage.  He and his company did determine there was damage and he worked directly with my insurance company to get the bids they needed and all expenses were covered (with the exception of my deductible).  I ended up getting/needing the entire roof replaced.  If I would not have called him I would not have known what first step to take.  The way it turned out was he was able to take care of everything for me with very little stress or anxiety on me.  They were able to get the work done in the time they said they would, and did a great job finishing things off and cleaning up after themselves.

Mara J.
Mar 2013
5.0
Yes, I recommend this pro
$7,000
I bought a town home in November 2012 that had a wall in the living room that was floor to ceiling built in spaces that held the gas fireplace and was supposed to house your TV and other electronics above it.  The home was originally built in 1997.  My TV was too big to fit in the space and the built in's took up a lot of room and were dated.  I hired Stonehearth Remodeling to come in and tear down what was there (except the fireplace) and put in new built in bookcases and create a more streamlined and beautiful space in my living room.  It is now much more functional, it is updated and modern and looks fantastic.  They were able to build everything I wanted and more.  I had them build and install custom built bookcases / shelves and finished everything off.   They took care of running the wiring/cables in through the walls for my electronics.   It makes the room look and feel much larger and more open.  They asked questions to determine my needs, gave me ideas and confirmed what I wanted before they started and followed up a number of times during the project.  They did a fantastic job and I'm completely happy with their work.  I have already referred a few of my friends to them, one of them for a kitchen remodel which turned out fantastic and one for floors.  (they are in the process now on that one).  Great job and good people.

Ellen K.
Nov 2008
5.0
Yes, I recommend this pro
$1,040
They did a great job. The quality of their work was good and their craftsmanship was excellent. They were knowledgeable and their price was reasonable.

Licensing

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FAQ

Stonehearth Remodeling & Exteriors is currently rated 4.7 overall out of 5.

Stonehearth Remodeling & Exteriors accepts the following forms of payment: CreditCard

Yes, Stonehearth Remodeling & Exteriors offers free project estimates.

No, Stonehearth Remodeling & Exteriors does not offer eco-friendly accreditations.

No, Stonehearth Remodeling & Exteriors does not offer a senior discount.

Yes, Stonehearth Remodeling & Exteriors offers emergency services.

No, Stonehearth Remodeling & Exteriors does not offer warranties.