I like them for the most part. They are pricey, but they are reliable; I like it because it is reliable. I pay them monthly. I guess they are responsive; they have a big call center.
Description of Work: I used Verizon for my cell phone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$145
Fred F.
09/2015
4.0
cell phone service
 + -1 more
I am truly happy with them. They're a little spendy. The smartphones are kind of expensive. I've had them for several years.
Description of Work: I have Verizon for cellphone service. I have them for my personal business phone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
humbert S.
06/2015
5.0
cell phone service
 + -1 more
unknown
Description of Work: I am very pleased with their local office. They have done a great job when we've come in.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sara B.
06/2015
4.0
cell phone service
 + -1 more
unknown
Description of Work: Cell
Rating Category
Rating out of 5
Yes, I recommend this pro
Nancy S.
06/2015
5.0
cell phone service
 + -1 more
unknown
Description of Work: Mobile
Rating Category
Rating out of 5
Yes, I recommend this pro
Pat D.
01/2015
4.0
cell phone service
 + -1 more
I think they're too expensive, but other than that, I don't have any complaints. We're on a family plan, so there are seven phones on it.
Description of Work: We use Verizon for cell phone service.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bryan W.
03/2014
5.0
cell phone service
 + -1 more
We are happy with the services and they were helpful about suggesting us the best plan. However, I am not happy with the price.
Description of Work: We use Verizon for cellular phone service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83
Alina D.
03/2014
4.0
cell phone service
 + -1 more
I can't say anything about them because it is what it is with them. You cannot put yourself in a position to negotiate too much with what they offer because you agree or disagree and that's it. They have limits on the calls and texts but we don't reach it so we're happy. If I want to update my phone, it's not going to work because I have to purchase the replacement which is expensive. They have good coverage, the only place you lose signal is when you are in an elevator or deep inside a building. The big advantage with them right now is with the roaming that we have so we didn't have to do anything when my wife moved to Hawaii and I am with her on the phone all the time.
Description of Work: Verizon is our cellphone service provider.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
Yes, I recommend this pro
$200
David B.
07/2012
4.0
cell phone service
 + -1 more
Verizon consistently has the best coverage even when we travel. They cooperated well when we negotiated our plan so I am satisfied with Verizon.
Description of Work: Verizon provide my phone services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$140
Sue B.
07/2012
4.0
cell phone service
 + -1 more
Some of the stores are 3rd party carriers, and they're not good. The contracts are tricky, watch out for them.
Description of Work: I went to get an upgrade for my phone.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Barbara G.
07/2012
4.0
cell phone service
 + -1 more
I would continue to use them and recommend them to others.
Description of Work: We use Verizon for our cell phone services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Lois A.
06/2012
5.0
cell phone service, internet service
 + 0 more
They have good service coverage. They've got service everywhere even where other carriers hadn't had.
Description of Work: Verizon is my cell phone provider for quite a long time now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$60
Casey L.
06/2012
4.0
cell phone service
 + -1 more
We really like the coverage they offer. I will continue to use them in the future.
Description of Work: I use them for cellphone services.
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Service Categories
Phone Service - Cellular,
Internet Service
FAQ
VERIZON is currently rated 4.4 overall out of 5.
No, VERIZON does not offer free project estimates.
No, VERIZON does not offer eco-friendly accreditations.