Ashco Exteriors Inc

Ashco Exteriors was hired in 2023 to perform roofing repairs on a residential property. The sales efforts were forceful and came to fruition after trespassing on private property and entering through a privacy gate. A 'Work Not Doing' form was completed and provided to Tyler Sandies (sales for Ashco Exteriors). Among the items listed as 'Work Not Doing' is the drip edge on the house. This item is placed first on this list and specifically indicates that the Drip Edge (House) is to be excluded. On 4/2/2024, an email was received from Beth May (Ashco Exteriors) indicating they did in fact replace the drip edge on the house. Per the Minnesota office of the Attorney General, Minnesota law requires contractors to reduce all contracts and change orders to writing and to include the following: 1) A detailed summary of the services to be performed and 2) A description of the specific materials to be used or a list of standard features to be included. Whether or not an item is required by code, a change order must be produced. Ashco Exteriors did not provide or produce a change order as required by Minnesota law. Ashco Exteriors also did not communicate any additional work needed or performed with the property owner, which is also required per Minnesota law. Construction change orders are documents that detail the addition or removal of work from the original scope of a project that was agreed on by the contractor and their client prior to any work being done. A change order must be agreed upon by the two parties relevant to it prior to any action being taken. The party who proposes the change in the contract language in the first place will detail the exact scope change so that they can be signed off on by the other party. If a change order is not produced/provided and agreed upon, and does not clearly state what both parties need to act on and creates a sense of uncertainty and confusion, it makes the contract null and void, per state law. As per Minnesota law, if a homeowner hires a licensed contractor who fails to perform the agreed-upon duties or breaches the contract, the homeowner may take legal action and obtain a judgement against the contractor. Per the laws of the State of Minnesota, Ashco Exteriors is in breach of their own contract. With such, the original contract is null and void, as per the Minnesota office of the Attorney General. Ashco placed my account for collections, then retracted their decision. Several months later, they placed it back through the credit bureaus. Beware of this company. They will place fraudulent information on you and appear to not follow the laws put in place by the State.

Ascho did a great job managing the project as a whole. They worked closely with the insurance adjuster to settle on the price for the damage. The installation of the roof and the windows went off without any problems.

Randy Gordon, the Ashco rep in our area, knocked on the door this summer (8/18) after a recent hailstorm. He asked if I was interested in a roof inspection. I said “of course” as I am a home improvement guy. Randy found hail damage and approached our insurance company on my behalf. The insurance process was simple—-Randy was there for me all the way——and sure enough we had hail damage to roof and gutters! Yesterday (9/18) the crew of nine workers showed up on time and began to tackle my roof. I have a 3200 s/f house with multiple roof levels, and we were expecting rain....I knew this might be a challenge! Well....Oscar and his crew knew exactly how to manage the situation: tear off one roof section at a time and replace that area before moving on, always watching the weather. We got lucky and the project was completed with only a brief shower interruption. The attention to detail was great....the crew worked like they were family, it was like watching a ballet:-) I have construction experience, and I felt the quality of workmanship was excellent. Crew seemed happy and friendly. Cleanup was fine. I would recommend Ashco highly.....in fact I have to many of my neighbors already.......

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