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2nd Generation Chimneys, Inc.

Founded 2001 • With Angi since August 2002

4.8

(43) Verified Reviews

Business Details

Phone Number

Address

18730 Buchanan St NE

Cedar, MN 55011

Description

2nd Generation Chimneys is a locally owned business that was established in 2001. We are the largest chimney service company in the Twin Cities metro area. Over 95% of our business comes from referrals. Ask around and you will find that we have exceeded the expectations of many homeowners and

Verified Reviews

A few reviews for this pro...
Aaron E.
2.0
10/23/2017
Charged $199+tax for a "Chimney Cleaning and Video Inspection." We didn't have any cleaning done (in fact, the tech's recommendations say "recommend cleaning the fireplace"). The only images I saw were a few photos from when he stuck his iphone up the chimney and took three pictures. Didn't get any video. After initially saying the fireplace looked fine, the tech changed his mind on further inspection and said it was, in fact, unsafe. The tech recommended an insert - I asked if that was actually OK, given that the existing fireplace was unsafe - but he insisted it was. I looked up the installation manual for the insert he recommended, which says: "Make sure that the chimney and wood-burning appliance are in a clean and sound condition and constructed of non-combustible materials. If necessary have any repair work done by a qualified person before installing the insert." To my knowledge this is true of all inserts.
Description of Work
Had them out to inspect the old prefab fireplace that came with our house that had a gap in the venting the home inspector recommended we have looked at. After having another chimney company come out and say it was unsafe we had 2nd generation come out for a 2nd opinion and options for repairs.
Category
chimney sweep, chimney repair, fireplaces
Andrea J.
5.0
07/17/2017
Perfect. I cannot say enough good things about this company. They are so polite, patient and professional. They were on time, did excellent work, cleaned up every last scrap inside and out, and followed up with a check-in. Fantastic experience and I will use them again for all cleaning and work on my parent's house.
Description of Work
I have a steel liner placed, tuck pointing and flashing fixed. New damper installed and top of chimney replaced.
Category
chimney sweep, chimney caps, chimney repair, fireplaces
Pat J.
5.0
08/10/2016
We called the company and were given an appointment for the very next day. We had planned to install one large chimney cap to cover 4 chimney flues on top of our large chimney. We were given the pros and cons of one large cap vs four separate caps along with price estimates. We were advised to go with 4 caps to protect the integrity of our brick chimney. The 4 stainless steel caps were installed that same day. We hadn't planned on getting advice on installing a fireplace insert but, it turned out that the company also sells inserts so we had the fireplace measured and were given good advice on installing an insert. We put off that decision for a later date.
Description of Work
Evaluated our needs, made recommendations, installed 4 chimney caps. Measured and gave advice on fireplace inserts.
Category
chimney caps
Cindy B.
5.0
01/05/2015
They were very professional. They arrived on time each day. They left everything clean inside and outside.
Description of Work
2nd Generation Chimneys Inc relined the chimney, poured a new crown, made repairs to the firebox and added a new rain cover.
Category
chimney sweep, chimney repair
John B.
5.0
10/21/2014
The guys were great. They were extremely friendly and professional. They did a high quality job and you knew it was done right. They informed me of what they found and answered all questions I had.
Description of Work
Air duct cleaning and sanitizing
Category
air duct cleaning
TIFFANY P.
4.0
10/18/2014
Well, to start, I called the company and they had a next day opening...was not expecting that. The process itself went well though we are not happy with the results at no fault to the vendor. There were cracks in our caps, so they gave us 3 options of what we could do to fix it. He didn't have to come back later to do it, when we decided what we wanted to do, he just did it right then and there. Then as a result of the additional inspection, we found out we need major repairs done to our 2nd chimney. He informed us of the state code that clearly wasn't followed when we were sold the house and once again gave us 3 options as to what we can do to fix it as well as a general estimate.
Description of Work
He inspected the chimney's and cleaned them. Did on site repairs once an issue was found, so we didn't have to worry about scheduling a 2nd appointment.
Category
chimney sweep, chimney repair
Rebecca G.
5.0
09/07/2014
I could not be more pleased with this company. I wish all companies provided the same level of customer service, knowledge, professionalism, great communication, fair prices and amazing workmanship as 2nd Generation Chimneys. They are super. I highly recommend them. If I could, I would give them an A+ for all categories.
Description of Work
Poured new crown with dripledge, installed chimney sealant, installed top flue tiles, installed rain covers/screens.
Category
chimney sweep, chimney caps, chimney repair
Andrea J.
5.0
08/06/2014
These two guys called ahead to alert me they were 20 mins out, showed up on time, and were super clean - took off their shoes and laid down protective coverings on my hardwood floors. They did a thorough inspection outside and in and allowed me to watch their live camera inspection so there would be no surprises later, i.e. photo-shopped pics of my debilitated chimney. These guys couldn't have been more professional, friendly or knowledgeable - they gave me options for the future and capped off my chimney with a steel cap so that no rain or chimney swifts or other small animals come inside while I'm waiting to begin the work. I need a new steel liner and I knew this needed to be completed so there were no surprises. My housing inspector (not a great one) had recommended Jack Pixley for the job. Turns out Jack Pixley has been dead for over 4 years and his one-time great company is doing shoddy work. His son now runs 2nd Generation chimney. No Pixley's own or work for Jack Pixley. So if someone recommends Jack Pixley, go with a real Pixley and call 2nd Generation Chimney. These two did not sugar-coat what I was looking at spending should I rebuild the chimney. They gave me alternatives for inserts that are way cheaper than repairing the original structure, gave me the pros and cons of both jobs, and did NOT try to sell me ANYTHING. As a new homeowner, whom everyone and their uncle is attempting to sell something to, I appreciate this approach. They are also CSIA certified and that bears weight with me - I value my home enough to go the extra mile in ensuring it is protected by having specialists perform the work. I will definitely go with them when the time comes. I trust them and that is often worth $$$ to me.
Description of Work
Cleaned and did a 2nd level inspection on my chimney
Category
chimney sweep
Gloria O.
5.0
07/22/2014
My house has two fireplaces. The original one from 1962 had not been used in more than 15 years. The current tenants wanted to use it, but an inspection last fall showed the tiles were damaged. I was able to have the work done this year, so the fireplace will be in working order for this winter. Second Generation has been inspecting and cleaning my other fireplace for 25 years. They are really nice guys and have always been on time, friendly and professional.
Description of Work
Inserted a new liner in an old fireplace, repaired exterior brick and rebuilt the chimney cap.
Category
chimney sweep, chimney repair
George B.
5.0
05/10/2014
2nd Generation performed the work as scheduled and was always on time. David and his crew were very helpful and David explained what was required to have a safe chimney. While not in the plan, it became necessary to open the back of the firebox to successfully complete the liner insert. Since the chimney is in the center of the house, this project could have caused a major repair problem to an interior wall. David and crew were extremely careful to minimize wall damage and were far better than most workers we have had in cleaning up the debris. I would highly recommend 2nd Generation for Chimney repair and annual fireplace cleaning. While not inexpensive, the company service is excellent and you will receive a full report with pictures of the before and after repair. In our case one flue did not require a replacement liner and we were so advised by David with supporting pictures. I am sure that many firms would have proceeded with the second liner install and we would have none the wiser and would have had a much higher repair charge.
Description of Work
Repaired chimney and replace flue tiles with metal insert.
Category
chimney repair

Service Provider Response

Thanks again [member name removed] for the review. Once again, we are happy to hear you are satisfied with our services. It has been our pleasure to work with you and we look forward to hearing from you in the future for your cleanings!
Derek C.
5.0
02/17/2014
Dave called ahead to let me know he was on the way, and arrived on time. He removed his shoes when coming into the house. A squirrel had entered our home though a hole it had made in the patching compound where the flue enters the chimney. Dave was prepared for a potential animal removal situation, and took every precaution to make sure we were not going to have an animal getting into our house. He check several places where the squirrel could have been hiding, but it appeared the critter had check out before he showed up. Dave cleaned some debris out out of the furnace flue, and even unclogged our condensation drip tube (don't know what to call it). I had to leave in the middle of the job, and he explained what he was going to do when I was gone. When I arrived back at the house he had completed the job within the time frame he had projected. He installed a stainless steel cap on our chimney, and patched the hole the squirrel had made. When I checked out the work in our basement I was impressed, and he even cleaned up the area where the squirrel had made a mess. The price was more than fair considering the professional work that was done. Dave was very thorough, friendly, and did an excellent job all around. Wow! These are the people you want to work on your chimney. We heard some noises a week later, and I called Dave back to see if he needed to come back out. He explained it was likely the squirrel trying to get back in, and the sound was echoing down the furnace flue. It appears that was the case. He offered to stop by, and check it out to make sure. I explained I was satisfied with that answer, and would just check on it once in a while. So far no other problems.
Description of Work
Repaired masonry where furnace flue enters chimney, made sure the squirrel was gone, and capped the chimney.
Category
chimney sweep, masonry, chimney caps, chimney repair, animal removal

Service Provider Response

Thanks [remove member name] for taking the time to provide this review. We are very pleased to hear the problem has been resolved and that you are satisfied with our services as well!
George B.
5.0
11/20/2013
The crew arrived at the scheduled time, performed the work and suggested that we have a camera inspection of the flew. Upon inspection multiple tile joints were noted to have cracked mortar and in some cases missing mortar. I was shown the mortar defects at the time of inspection and pictures were taken and emailed to us. The crew was very professional and we would recommend this firm and will be using this firm to repair the chimney.
Description of Work
Clean and inspect our wood burning fireplace chimney.
Category
chimney sweep, chimney repair

Service Provider Response

Thanks [member name removed] for your continued patronage. We never like to deliver the bad news, but please know you are in great hands and we look forward to getting both fireplces in safe working order. We will see you in the spring!
Michael F.
4.0
11/04/2013
Just bought new home with wood burning fireplace and had it inspected for piece of mind. The tech did a gread job inspecting and cleaning.
Description of Work
Camera inspection and cleaning fireplace/chimney
Category
chimney sweep, fireplaces

Service Provider Response

We appreciate your time in reviewing our company. We always recommend an inspection of the fireplace and chimney of a new home to ensure your safety and peace of mind.
Claire S.
5.0
11/01/2013
David provided excellent service....quickly and left no mess....he pointed out and suggested a future repair for our cap....and also suggested a maintenance item that we could do ourselves with the wood furnace. We set up an annual service program, and I will do routine service with him. Using wood heat is great, and having someone look out for your safety is key. 2nd Generation is going to be my 'go to' company to keep us safe! Thanks Claire
Description of Work
David--owner of the company did a chimney inspection for my fireplace and wood stove....and cleaned the chimneys....
Category
chimney sweep, chimney caps, chimney repair, fireplaces

Service Provider Response

Safety is key in our industry. We appreciate your business and will always strive to provide excellent service to all customers. Thank you [member name removed]!
Justin B.
5.0
10/17/2013
This company is wonderful! After dealing with a plugged chimney for days, which meant we couldn't turn the heat on or the water heater-the backdraft kept blowing out the pilot light-I found this company. Lisa, who answered the phone, was friendly, helpful and polite and said she would do what she could to get someone over here. She also gave me the cost. They were able to work us in and came and took care of the problems. The men who did the work were professional and clearly explained the trouble and were able to fix it quickly. One cap needed to be replaced. The other one was rusted, but not through, and he made it clear that i did not have to replace it now but they could if I would like them to. I highly recommend 2nd Generation and will absolutely use them again!!
Description of Work
cleaned out a blocked chimney and replaced two rusted chimney caps
Category
chimney sweep, chimney caps

Service Provider Response

Thanks [member name removed] for the great reviews. it was our pleasure to work with you as well. We understand the urgency of heat and hot water in this great state of Minnesota, and strive to provide 24-hour service to handle these important matters.
Stacy W.
5.0
10/14/2013
My original phone calls to the company were handled in a very proffessional manner. I was given all of the pricing up front and all of my options were discussed. The men showed up on time, completed the work quickly and were careful to protect my home from debris.
Description of Work
Cleaned and inspected 3 chimneys. Replaced 3 spark arresters.
Category
chimney sweep

Service Provider Response

Thank you [member name removed] for taking the time to review our company; we are delighted to hear you are satisfied with our services and staff.
Lauren & Peter Y.
5.0
10/05/2013
Efficient, informative and polite, well.
Description of Work
Cleaned and inspected chimney. Cleaned dryer vent.
Category
chimney sweep, dryer vent cleaning

Service Provider Response

Thank you [member name removed]! We appreciate your business and look forward to working with you again.
Gloria O.
5.0
09/13/2013
Went very well. I was afraid that the size and shape of my chimney wouldn't allow a new damper, but it was really needed to control energy loss. David arrived on time and despite the additional work, was finished within two hours. I've lived in this house for 25 years and have used this company regularly and am always pleased with the service.
Description of Work
Cleaned and inspected the chimney, removed existing fireplace doors and screens and installed a new damper.
Category
chimney sweep, chimney repair, fireplaces

Service Provider Response

We sincerely appreciate your continued patronage and look forward to seeing you again next year!
Kevina M.
5.0
08/28/2013
Fantastic! It's my first time getting my chimneys checked. 2nd Generation, from office staff to professionals, made the experience easy. I had lots of questions but none fazed them in the least.
Description of Work
Inspected both chimneys, cleaned one chimney, relined one chimney, new caps and top...and fixed ash dump on 2nd fireplace.
Category
chimney sweep, masonry, chimney caps, chimney repair

Service Provider Response

Thank you for the opportunity; we look forward to providing our services to you again in the future.
Linda S.
5.0
12/31/2012
* He called because he was running late. I appreciated the call it really did not make a difference to me. The cleaning cost what I expected but.... to put in a new damper was $500.00 which seemed very spendy . I checked around and it is the going price. The service man was very nice and efficient. Yes, I would have them again.
Description of Work
He cleaned my chimney and installed a new damper.
Category
chimney sweep, chimney repair, fireplaces

Service Provider Response

We very much appreciate you taking the time to review our company. We always value positive feedback.
James W.
1.0
09/21/2012
When this company was at my residence cleaning my chiminey, I was told some repair was needed. So, I asked for a quote which came in at the $15,000 range. Called other chiminey people and settled on another outfit which did the work for $2400. Don't know why 2nd G's estimate was that high but was assured tht the work they were interessted in doing was unneccessary. Will now have the new outfit doing my chiminey cleaning. 2nd G was nice and professional but have no idea why their estimate was so much different than others.
Description of Work
None
Category
chimney repair

Service Provider Response

Thank you [member name removed] for your review and thoughts on our company, we appreciate positive as well as negative feedback. This situation is unfortunate and a matter of two completely different opinions and proposals for work to be performed. Upon our inspection we found the flue tiles to be cracked, flaking, and having missing mortar joints, essentially deeming the chimney unsafe and non-functioning as is. We provided an estimate to reline the chimney with a lifetime warrantied stainless steel liner, breakout and re-brick 4 courses, install a new concrete crown with a 3” dripledge and a new top flue tile with expansion joints, repair the smoke chamber and install a new top-mounted damper system. Per our conversation with [member name removed] after this review, he noted the only work he had done was new brickwork, a crown, and top flue tile. We explained to him the interior of the chimney was still unsafe and the work performed did not repair this major problem.
Susan T.
5.0
04/06/2012
He did a great job. I will use him again if needed. He did a better job than anyone else I had found. He was prompt and professional. He was priced in the middle of other quotes. He was personable.
Description of Work
I had him do some work for me.
Category
chimney sweep, chimney repair

Service Provider Response

Thank you [member name removed]!
Margaret R.
5.0
02/05/2012
Overall, very reliable and well done.
Description of Work
They first came out to a chimney inspection as I was about to purchase the home and needed to be sure the chimney was functioning. They were able to come out in under 24 hours notice and were able to both clean and inspect the chimney in detail in under an hour (~$280 - the cleaning added another ~$100 but they told me up front they would have to clean the chimney first if it was too dirty to inspect). They were very up front about what was "nice to have" fixes vs. necessary and quickly turned around a quote for a the required fixes. The came back for a second trip to reseal the chimney, fix some tuck pointing on the roof, install a much more energy efficient damper and put a cage over some electrical components on the roof that needed to be done. They did the work on time and in a professional manner.
Category
chimney sweep, chimney repair, fireplaces

Service Provider Response

Thank you for choosing our company. We always recommend have the chimney thoroughly checked out before purchasing a home. We look forward to working with you in the future.
Diane C.
5.0
01/23/2012
The man who did the cleaning did a great job, was right on time, pleasant and professional. We didn't think about cleaning out the fireplaces before he came, and he was very nice about cleaning out the ashes and leftover wood. He also discovered our fresh air vent was covered and no fresh air was coming into our house. The whole process went very smoothly, and there was no mess. I was very pleased. (I can't rate the price because I didn't get other estimates as I needed to get it done right away.)
Description of Work
They did a great job cleaning 2 chimneys and fireplaces in our home.
Category
chimney sweep, fireplaces

Service Provider Response

We are very pleased to hear you are happy with our services. It was a pleasure to work with you.
JEFF A.
5.0
10/31/2011
Everything went fine. The service was good and fast.
Description of Work
They cleaned our chimney.
Category
chimney sweep

Service Provider Response

Thanks [member name removed]-we look forward to working with you in the future.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Chimney Cleaning, Inspections & Repair

    Services Not Offered

    Not to be confused with Jack Pixley Sweeps - Jack Pixley passed away in December 2010 and is missed greatly. Jack's son, David Pixley & his wife Lisa, own & operate 2nd Generation Chimneys. Jack Pixley Sweeps has been sold and is no longer owned by the Pixley family.

    Frequently Asked Questions & Answers about 2nd Generation Chimneys, Inc.

    How is 2nd Generation Chimneys, Inc. overall rated?

    2nd Generation Chimneys, Inc. is currently rated 4.8 overall out of 5.

    What days are 2nd Generation Chimneys, Inc. open?

    2nd Generation Chimneys, Inc. is open:

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    What payment options does 2nd Generation Chimneys, Inc. provide

    2nd Generation Chimneys, Inc. accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does 2nd Generation Chimneys, Inc. offer free estimates?

    No, 2nd Generation Chimneys, Inc. does not offer free project estimates.

    Does 2nd Generation Chimneys, Inc. offer eco-friendly accreditations?

    Yes, 2nd Generation Chimneys, Inc. offers eco-friendly accreditations.

    Does 2nd Generation Chimneys, Inc. offer a senior discount?

    No, 2nd Generation Chimneys, Inc. does not offer a senior discount.

    Does 2nd Generation Chimneys, Inc. offer emergency services?

    Yes, 2nd Generation Chimneys, Inc. offers emergency services.

    Are warranties offered by 2nd Generation Chimneys, Inc.?

    Yes, 2nd Generation Chimneys, Inc. offers warranties.

    What services does 2nd Generation Chimneys, Inc. offer?

    2nd Generation Chimneys, Inc. offers the following services: Chimney Cleaning, Inspections & Repair

    Are there any services 2nd Generation Chimneys, Inc. does not offer?

    Not to be confused with Jack Pixley Sweeps - Jack Pixley passed away in December 2010 and is missed greatly. Jack's son, David Pixley & his wife Lisa, own & operate 2nd Generation Chimneys. Jack Pixley Sweeps has been sold and is no longer owned by the Pixley family.