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Tony's Appliance Inc

Founded 1983 • With Angi since June 2000

4.8

(165) Verified Reviews

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Business Details

Phone Number

Address

2090 Co Rd 42 W

Burnsville, MN 55337

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Description

Tony's Appliance has been supplying the South Metro Area with unsurpassed service and sales for over 25 years. We are a family-owned company that understands that you, the customer, are why we are still here doing business. We believe in providing experienced, honest service that is prompt and

Verified Reviews

A few reviews for this pro...
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DAVID S.
5.0
02/15/2021
It went great! There was a cancellation so they got out right away and they carry a lot of parts with them so it got fixed right away.
Description of Work
Refrigerator stopped cooling
Category
appliance repair
yvonne E.
5.0
07/17/2020
Our newer refrigerator fridge section went out. Tonys was able to come out the next day. "Paul" the repair technician was knowledgable, prompt, courteous and covid conscious... diagnosed and repaired our refrigerator on the spot having the part with him made all the difference. Price was fair. So glad We called Tonys!
Description of Work
Refrigerator repair
Category
appliance repair, appliance refinishing
Karen O.
5.0
02/07/2020
They provided a quote over the phone and were able to schedule the replacement that day.
Description of Work
Replaced water heater
Category
water heater repair
Carolyn Y.
5.0
12/07/2019
Great. I got the price over the phone. They were able to come out the next morning and do the replacement. It took about one hour. The work was done in a satisfactory manner.
Description of Work
Leaking water heater replaced.
Category
water heater repair
RIna R.
5.0
12/02/2019
He came earlier than scheduled due to appointment cancellation. He was quick and prompt to the point. He explained 2 possibilities that could have broken the dishwasher. Dishwasher is up and working.
Description of Work
dishwasher
Category
appliance repair
Dale D.
2.0
09/23/2019
Repair person was nice but he admitted the repair would not have been necessary if it was installed properly...Then he asked who installed it and I told him it was Tony's Appliance! I spoke with the owner and asked him what he had to say about it and he stated that his pockets were not deep enough to help out to the degree I wanted. I had not even mentioned an arrangement as of yet. I paid for the repair, hundreds of dollars, in full. Believe me, he has lost a long time customer...
Description of Work
Dishwasher repair
Category
appliance repair
Carolyn S.
5.0
05/17/2019
Water heater was leaking. Jared, from Tony's Appliances, replaced it with another 40-gallon, gas water heater. He was friendly, professional, and the replacement was quicker than I thought it would be. The water heater is on the main level and the old one had to be taken out across carpet. There was absolutely no mess. I would definitely recommend Tony's.
Description of Work
Replaced water heater
Category
water heater repair
scott A.
5.0
01/28/2019
The repairman came out and fixed the broken belt in our dryer. He also gave us many tips on care for our washer and dryer. That goes above and beyond what our expectations were for the service call. Thanks!
Description of Work
Broken belt in dryer
Category
appliance repair
Pamela S.
5.0
01/01/2019
My dishwasher broke down right before Christmas when I was expecting house guests. I needed repair immediately. Tony's was the only provider who responded. They ordered part which they initially said would not be in before my guests arrived. The part came early so they called to install it because they knew my situation. The part did not fix the problem. Tony's provided great service in a difficult situation so I bought my new dishwasher from them.
Description of Work
dishwasher repair
Category
appliance repair
Thomas T.
5.0
11/20/2018
Do to cost of repairs we've decided to instead replace the washer. We purchased our new washer thru Tony's Appliance because of the professionalism of the service tech and the office for handling my new washer order.
Description of Work
Washer Repair
Category
appliance repair
Kris F.
5.0
10/25/2018
Machine wasn’t repairable. Service tech gave excellent advise about what to look for in finding an economical replacement machine. While he did not pressure me to buy from them, I did buy a new one from Tony’s / they credited back part of service fee and were able to deliver the next day. Very pleased with this company
Description of Work
Washing machine repair
Category
appliance repair, small appliance repair
John D.
5.0
10/23/2018
Excellent! Mike didn’t have a pump on hand, but located one in a nearby parts store, so he drove over and got it. All fixed in one trip!
Description of Work
Dishwasher drain problem
Category
appliance repair
CraIg J.
5.0
09/27/2018
Called on Saturday and had an appointment for Thursday morning, which was far sooner than the other repair option I contacted. Tony (yes, the one whose name is on the trucks) was able to arrive early and called ahead to confirm that would be okay. He identified the problem and had the work done very quickly. Very knowledgeable and personable. I would definitely consider using Tony's again.
Description of Work
Repair squeaky gas dryer
Category
appliance repair
Christine L.
5.0
09/22/2018
Excellently! Mike, the technician was very friendly & explained everything very carefully. He was thorough and very professional. We will definitely use Tony’s again & recommend him. The response time was quick.
Description of Work
Motor & fan blade replacement on upright freezer. Was half fridge half freezer.
Category
appliance repair, small appliance repair
Tom H.
5.0
08/06/2018
The technician was on time - even a bit early. He explained what was wrong and worked quickly.
Description of Work
Replaced pulley kit and belt on washing machine
Category
appliance repair
C M.
1.0
08/02/2018
Zero response to query sent via Angie’s List. The Angie’s List query was a complete waste of time - 2 weeks yielded no response. Just annoying feedback requests from AL that don’t serve me at all. Will try contacting Tony’s directly. My guess is that AL communication with vendor is broken.
Description of Work
Washer repair
Category
appliance repair

Service Provider Response

I am so sorry that we did not respond to your message sooner! We did not receive an email from Angie's List that we had a message, like we normally do. I have replied to your message now.
Linda L.
5.0
07/26/2018
The sales staff and delivery people are highly professional. We got the new stove back in April, and the refrigerator just this week. Great to work with!
Description of Work
Delivered new refrigerator and stove
Category
appliance repair, appliance sales
dana M.
5.0
07/14/2018
I had a motherboard failure on a Samsung clothes dryer that I purchased from another local store. It was the second failure in the three years since I purchased the dryer and the other company was useless. I had Tony‘s appliance out to look at the issue. The service technician was honest and upfront that would cost close to $500 to replace The two needed boards, for the second time, and that the repair would only carry a 90 day warranty. I asked him what he would do, and he said, to be frank, you could buy a new dryer with a two year warranty for less than $100 more than this repair would cost. Tony’s gave me a 50% credit on my service visit and I purchased a new clothes dryer. It was installed on a Saturday morning. They were absolutely on time, completely professional, and wonderful to work with. I would recommend everyone at The two needed boards, for the second time, and that the repair would only carry a 90 day warranty. I asked him what he would do, and he said, to be frank, you could buy a new dryer with a two year warranty for less than $100 more than this repair would cost. Tony’s gave me a 50% credit on my service visit and I purchased a new clothes dryer. It was installed on a Saturday morning. They were absolutely on time, completely professional, and wonderful to work with. I would recommend everyone at Tony’s appliance. Marvelous service from every single person I dealt with !
Description of Work
Clothes dryer repair and ultimately replacement
Category
appliance repair
Paul N.
5.0
06/26/2018
He fixed the problem which he knew exactly what to do from the beginning and also checked out a couple of other things to make sure everything was working ok.
Description of Work
Fixed defrost process where ice had built up and water was leaking on the floor.
Category
appliance repair
Scott S.
5.0
03/12/2018
Tony and his staff were very helpful in talking me through removing two t-stats and a fuse for my dryer. I brought in the 3 parts and they tested them. I purchased the fuse from them and installed the parts and the dryer is working great again. I would definitely refer to them again for future appliance issues/replacement.
Description of Work
Dryer repair
Category
appliance repair
Julie F.
5.0
03/03/2018
Technician was prompt and very professional.
Description of Work
Washing machine repair
Category
appliance repair
Dave W.
5.0
01/28/2018
Very satisfied with every aspect of the encounter. Would recommend.
Description of Work
Our washing machine went out one day. I called Tony's (during a blizzard) They came the next day. Inspection took about 30 minutes. The repair price was more than I was willing to pay, but it was due to parts. We decided to just replace the machine which was about 6-7 years old and heavily used.
Category
appliance repair
Charles S.
5.0
11/29/2017
excellent service and repair. just that the part cost $188, which is not Tony's fault plus only guaranteed to 90 days. Bummer on Samsung. $160 on labor which not cheap but suppose is going rate for 2 calls.
Description of Work
3 year old samsung dryer stopped working. found to be faulty motor. part replaced within 2 days
Category
appliance repair
Connie V.
5.0
11/09/2017
Technician was honest and knowledgeable about the appliance and the issue we were having.
Description of Work
Freezer in our refrigerator had stopped working. After working with Sears, whom we had bought it from 5 years ago, it took them 2 months of very poor service and many suggestions of what might be wrong. It worked for 11 more months and quit again. Tony's came out and looked it over and said they had seen this problem a lot with this brand and suggested not spending more money on it. They gave a credit to put toward an appliance if we bought from them but also said to price shop around.
Category
appliance repair
Joann J.
5.0
11/09/2017
He needed to improvise, but he did an excellent job and it should last until we're ready to replace the dishwasher.
Description of Work
Inside panel of dishwasher needed to be tightened.
Category
appliance repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Appliance Repair
    Appliance Sales and Installation
    Water Heaters
    Appliance Repair - Small
    Plumbing
    Heating and Air Conditioning
    Water Filtration and Softening
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, American Express, Financing Available
    Senior Discount
    Ask for Details
    Emergency Service
    Yes
    Warranties
    Ask for Details

    Services Offered

    Installation - Heating & Air.

    Services Not Offered

    Garage Heaters & Window Air Conditioners.

    Frequently Asked Questions & Answers about Tony's Appliance Inc

    How is Tony's Appliance Inc overall rated?

    Tony's Appliance Inc is currently rated 4.8 overall out of 5.

    What days are Tony's Appliance Inc open?

    Tony's Appliance Inc is open:

    Sunday: 11:00 AM - 4:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does Tony's Appliance Inc provide

    Tony's Appliance Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover, American Express, Financing Available

    Does Tony's Appliance Inc offer free estimates?

    Ask Tony's Appliance Inc for details on free project estimates.

    Does Tony's Appliance Inc offer eco-friendly accreditations?

    No, Tony's Appliance Inc does not offer eco-friendly accreditations.

    Does Tony's Appliance Inc offer a senior discount?

    No, Tony's Appliance Inc does not offer a senior discount.

    Does Tony's Appliance Inc offer emergency services?

    Yes, Tony's Appliance Inc offers emergency services.

    Are warranties offered by Tony's Appliance Inc?

    No, Tony's Appliance Inc does not offer warranties.

    What services does Tony's Appliance Inc offer?

    Tony's Appliance Inc offers the following services: Installation - Heating & Air.

    Are there any services Tony's Appliance Inc does not offer?

    Garage Heaters & Window Air Conditioners.