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Thomas Exteriors L.L.C.

Roofing, Gutter Repair and Replacement, Siding Service,

About us

Thomas Exteriors is a company that prides itself on their customer relationships. Pride in craftsmanship leads to hundreds of satisfied customers every year.

Business highlights

17 years of experience

Services we offer

Residential and commercial exterior remodeling. Including windows, siding, roofing (asphalt, rubber, wood shingles, shake shingles), & gutters.

Services we don't offer

Metal Roofing

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • PayPal
  • Check
  • CreditCard
Reviews
4.967 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
1%
2
1%
1
0%

Filter reviews by service

Showing 51-67 of 67 reviews
Jeanne B.
Oct 2013
5.0
Roofing
Yes, I recommend this pro
$10,000
I chose this company after interviewing six other Roofing contractors. Your roof is very important as a homeowner so I did extensive research before hand. I like dealing with smaller companies and was impressed by Joe, the owner of TD Roofing. He is very professional and easy to work with. His crew are very hard workers and they finished the job on time.I was also impressed how well they cleaned up my yard,since my research lead me to believe I may have nails and shingles left behind.The workers even cleaned out the well of the egress window. My roof looks beautiful and has added great value. I would recommend that if you are in need of a new roof that you should put this company on your list of bids.

Josh M.
Sep 2013
5.0
Roofing
Yes, I recommend this pro
$14,000
After getting an estimate from Joe, we were able to schedule a time shortly thereafter. Joe and his crew worked quickly and cleanly. My plants and flowers surrounding my house were not disturbed by the old roof removal. The new roof looks great now and I'd happily recommend TD Roofing to anyone who is looking for a roofing service that will get the job done right.

Douglas C.
Sep 2013
2.0
Roofing
$330
First, let me say we were selling our home, and II was having roof work done to meet the demands of the buyer's inspection report... so I was under a deadline, and need to get the work done right.  SECOND, I am being verbose in this review because I was to be accurate.  This is exactly how it all went down.
From the get-go my experience with TD Roofing  was disappointing:
- NO SHOW ON ESTIMATE.  My initial call:  Joe (the owner) said he'd come by at 9:00am the next day to look at the project and give me an estimate.  By noon he hadn't shown or called, so I had to call him.  He seemed to be fumbling for an excuse, and said "Oh... hello... I'm in my truck... it's a mess... I thought I'd lost your number... oh wait, here it is."  He agreed to come out at end of day for the estimate.
- SCOPE OF WORK.  The problems he was asked to look at were:  1) An inoperable power fan in the attic; 2) A small area of mold on underside of roof in the attic; 3) Installation of flashing kickouts; 4) Installation of additional hooded roof vents.  Turned out the problem with the inoperable power fan was simply a switch that had been set to "off" accidentally, and that the related mold problem wasn't very severe.   Joe agreed that if I provided the anti-mold spray or bleach, upon his return to do the job he would go in the attic and squirt the "offending areas."
- TIMETABLE AGREED UPON.  Joe said he couldn't do it the following week (Week 1) but he put me on the schedule for the week after that (Week 2).   That was fine.
- NO CHANGES TO SKED.  Week 1 went by without hearing anything from Joe.  No notice of problems, no need to reschedule, anything.  We were counting on the work being done the following week, as agreed.
- NO SHOW ON JOB.  Week 2 (the scheduled work week) came and went and we heard nothing at all from Joe. 
- HAD TO HUNT HIM DOWN.  On Tuesday of Week 3 I called Joe and asked what was up.  Again, I got excuses:  "Oh, that heat wave last week really backed us up...  I'm on a big job right now... I'm not sure when I will be able to get out there, maybe Thursday or Friday."  I forced him to promised to call me on Thursday morning with a FIRM day and time.  He said he would, and he did.  The work was now set for Friday of Week 3.  (One week late.)
- ARRIVED UNPREPARED.  Joe showed up and needed to be reminded what work he was supposed to do.  He couldn't remember where the flashing was to be installed. There was some confusion over whether the project was for two or four flashings.   I had to get out the inspection report and show him the photos that I had shown him at the estimate meeting.   We figured out that the project only called for the installation of two flashings - but, Joe said, he "could do four if I wanted them."  We stuck with doing only two.
- BROKEN PROMISE.  As he went to his truck to get materials, I called after him, "Hey - don't forget, before you leave, you're going to go into the attic and squirt some spray on that mold."  He replied, "Oh, today's really busy.  I have a big job in Chaska.   I'm not going to be able to do that."  I said, "You said you would - it will only take ten minutes."  Joe:  "No, I'm really busy today - I know ten minutes doesn't seem like a lot, but it is."  Me:  "Whatever... I seem to have had to fight you every step of the way on this job, and now you won't do this, either.  You do whatever you think is right."  ONLY AFTERWARDS DID I REALIZE - he was going to have the extra time to put two additional flashings in when I was going to pay him $60 for each.  But he couldn't afford to take ten minutes to fulfill a promise he had made to me.
He did the work.  I paid. I have no way of knowing whether his roofing skills are worth anything.  But his business and personal skills did not impress me.

UPDATE:  Just got off a heated phone call with Joe.  He didn't call to apologize, but to take issue.  He admitted he didn't do what he had promised he would (spray my attic ceiling) because it would have earned him any money.  I said I would have paid him if he had explained it was an issue of money - he countered that "I didn't offer to pay."  He also said it was "low" of me to write a review like this.  I hung up when we started yelling at each other.  Then he sent me a text telling me that 95% of his reviews are positive... and that I am "disrespectful" for hanging up.  Sorry, I don't have time to yell on the phone.  Phew!  Caveat emptor!
Response from Thomas Exteriors L.L.C.
"Sorry for the misunderstanding."

Andres S.
Aug 2013
5.0
Roofing
Yes, I recommend this pro
$16,500
Process was very smooth from the initial bid to completion. All was was done as we had discussed and the clean up was great. I highly recommend working the TD Roofing for anyone needed any roofing services.

Kevin L.
Aug 2013
2.0
Roofing
I called and spoke to somebody immediately who was willing to come soon to look at the roof.  We set-up a time for the following day, however, the next day he never showed up for the appointment and failed to call and explain/re-schedule.  Did not use, nor will in the future due to this experience.

Eric G.
Aug 2013
5.0
Roofing
Yes, I recommend this pro
I got the confirmation email from the website.  They never showed up.  I called a couple times to see if they were running late and got the voicemail.   From the other reviews it appears as though they are generally very prompt so I'm assuming something came up, but don't know.


Just heard back from Joe and he was out of town and had some issues with his website.  I'll probably get a bid from him in the future.

Kristin M.
Aug 2013
5.0
Roofing
Yes, I recommend this pro
$400
It was great. He answered the phone when I called, I didn't have to leave a message. He came to give me an estimate in two days. Arrived early to do the work. Stayed right at the estimate he gave me. Very nice, polite, professional. Will definitely call again and would recommend to my friends.

ESTHER S.
Aug 2013
5.0
Roofing
Yes, I recommend this pro
$4,400
Joe, the owner, was very prompt and pleasant.  He explained everything well and made his estimate on the spot.  His estimate for the job was right in line with other estimates that I received.  Joe also gave me an address to see a roof with the color I was considering.  His crew arrived on the agreed-upon day and went to work.  They were obviously experienced and hard-working.  Joe spent most of the day on site and had an excellent crew leader when he was not there.  My roof is relatively small so the entire job took only about 6-7 hours.  The clean-up was done well - I"ve only found one nail in my plants.  I would not hesitate to recommend this company to others.

Anne C.
Aug 2013
5.0
Roofing
Yes, I recommend this pro
$6,200
We are more than pleased with our total experience with TD Roofing. The owner, Joe Thomas and his crew all showed professionalism, courtesy, honesty and promptness. From start to finish, a first class operation! We would not hesitate to recommend TD Roofing.

Pamela L.
Jul 2013
5.0
Roofing
Yes, I recommend this pro
$300
Joe was very pleasant on the phone, and came out right away (when I told him the nature of our problem.)  The estimate was very reasonable, even though the climb to the peak of our roof was a challenging one!  We would be more than happy to hire him again, if we weren't moving out of state.  Really a great guy, who was courteous and professional!  We appreciate his help, expertise, and promptness!  Thank you, Joe!

Edward C.
Jul 2013
5.0
Roofing
Yes, I recommend this pro
$10,000
Mr. Joe Thomas, whose experience dates back to his teens and twenties in Iowa, was clear about his plans and carried them out exactly. He scheduled the job and arrived precisely when stated; delivery of materials went smoothly. The staging of the job was excellent, given the risk of rain this spring. His experienced crew, led by Manuel, is excellent and we enjoyed interacting with them. 
By the end of the first day the entire roof was shingled and required ridge finishing, etc. over the last 25% or so on the second day. Crew arrived early on second day and was done before noon. Their cleanup job was sterling. We have come across almost nothing in the way of shingle pieces, nails, bits of plastic, etc. 
TD Roofing gives a company 10-year warranty in addition to the manufacturer's warranty.
All in all we would not hesitate to recommend this firm most highly.



Dale M.
Jul 2013
5.0
Roofing
Yes, I recommend this pro
$375
everything was excellent.

EDWARD P.
Jun 2013
5.0
Roofing
Yes, I recommend this pro
$3,760
Company president Joe came to inspect the storm damage and to give an estimate, very forthright and honest. His crew came a few days later and finished the job in a single day, really worked hard.

Sheryl W.
May 2013
5.0
Roofing
Yes, I recommend this pro
$7,800
The owner Joe came out and gave us our quote, between Joe being such a great guy and receiving a great quote, we hired him right away.  We were under a tight timeline to get the work done which Joe met.
Joe came out Wednesday morning at 7:30 am and was followed shortly by his crew, they started working right away and worked until 8:30 pm.
They did a great job, our new roof looks great.  They did a great job with the clean up and were able to get the job done in one day.
I can easily recommend TD Roofing, we need new siding and gutters and will be using them to fulfill those needs.
Thanks TD Roofing for a GREAT Job, it was a wonderful experience!


Chris P.
Jan 2013
5.0
Roofing
Yes, I recommend this pro
$40
I had some flashing separating from my roof and called TD roofing to repair. Joseph Thomas the owner was able to reattached
the flashing as well as seal some exposed nail heads he found. If you are looking for an honest and hard working roofer I highly recommend TD roofing.


Response from Thomas Exteriors L.L.C.
"Thanks. I hope your enjoying your first Minnesota winter!"

Carol A.
Nov 2012
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$8,030
I would highly recommend Joe Thomas and his crew from TD Roofing.  The crew maintained a clean work area, was efficient with their time, and knowledgeable with their craft.  The final product is beautiful and I feel confident I won't have to re-roof again for many years to come.  My partner is equally pleased I won't have to go up on the roof to clean gutter any longer either.

Don T.
Oct 2012
5.0
Roofing
Yes, I recommend this pro
$5,700
I was one of the many unfortunate homeowners who had defective organic shingles. In short, a class action law suit against the manufacturer of my previous shingles did not pay for the bad shingles to be replaced. It was almost entirely all my financial responsibility to pay for the new roof. Joe, the owner of TD Roofing was very accommodating. He provided a great price. I felt very comfortable hiring TD Roofing to install my new roof.

Julie H.
Sep 2012
5.0
Roofing
Yes, I recommend this pro
$12,000
TD roofing did the job right the first time.  Very courteous, efficient and got the job done on time. They kept the job site(my home)  safe and clean.  The next time hail ruins my roof I will definitely call them again.

Gary M.
Jul 2012
5.0
Roofing
Yes, I recommend this pro
$300
.

Melinda A.
Jul 2012
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
$6,500
Joe provided an estimate months before and when we finally booked them for the job, the price did not increase. Our final bill was exactly what was quoted.  Joe went over ever detail with me - from color choice to materials used, etc. We discussed the procedures and steps from start to finish. His crew courteous and they cleaned up after the job was done. I was confident in my choice from the start! I highly recommend!
Response from Thomas Exteriors L.L.C.
"Thanks for the post. I have received some calls from a few of your neighbors and will be in your area again soon! Joe Thomas Owner"

Jim M.
May 2012
5.0
Roofing
Yes, I recommend this pro
$5,200
Very timely, neat and thorough!

James C.
May 2012
5.0
Roofing
Yes, I recommend this pro
$4,640
I met Joe at the Minneapolis Home and Garden Show. I signed up to have him contact me and he did a week or so later. We set up a date for him to come give me an estimate and he came out on the appointed day. He inspected the roof and we talked over the options and costs and he gave me a firm price. It took me a couple days to settle on shingle color, but once I did we set a date to begin and he was there when he said he would be. His crew was prompt, polite and very professional. They did a first rate job and cleaned up their mess. I am 100% satisfied with the work. The final bill for the work was EXACTLY what the estimate was. They even replaced a couple sheets of OSB and there was no extra charge for that. TD Roofing is a first class operation and I have recommended him to several friends already.

George C.
Apr 2012
5.0
Roofing
Yes, I recommend this pro
$2,500
Joe did a fantastic job. He provided a complete and detailed estimate, performed the work on schedule and did a really fine job. We are having him back for more roof work on our garage.
Showing 51-67 of 67

Licensing

Bonded

Insured

Licensed*

Trade License Number

bc676106

Trade License Expiration

09/20/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Thomas Exteriors L.L.C. is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM Tuesday: 7:00 AM - 5:00 PM Wednesday: 7:00 AM - 5:00 PM Thursday: 7:00 AM - 5:00 PM Friday: 7:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Thomas Exteriors L.L.C. accepts the following forms of payment: PayPal, Check, CreditCard

Yes, Thomas Exteriors L.L.C. offers free project estimates.

Yes, Thomas Exteriors L.L.C. offers eco-friendly accreditations.

No, Thomas Exteriors L.L.C. does not offer a senior discount.

No, Thomas Exteriors L.L.C. does not offer emergency services.

Yes, Thomas Exteriors L.L.C. offers warranties.

Thomas Exteriors L.L.C. offers the following services: Residential and commercial exterior remodeling. Including windows, siding, roofing (asphalt, rubber, wood shingles, shake shingles), & gutters.

Metal Roofing