River City Insurance with Herb Monson Agency Inc
About us
After 14 years in the Manufacturing industry and as a General Contractor, Joe started River City Insurance Agency from scratch in January 2002 in Northfield, MN. In May of 2017, River City Insurance acquired the Herb Monson Agency when Joe’s friend and long-time agent, Herb Monson, entered into semi-retirement, concentrating on Life and Health insurance for the combined agencies. At that time, River City Insurance’s main office was moved to the current Burnsville location. We are an independent agency representing 27 different carriers for property and casualty insurance, health, life, disability, and many other products for meeting the needs of individuals, families, and small businesses. We can provide a competitive, one-stop buying experience for all of your various insurance needs. Our motto is "Dedicated to Service, Value, and Long-Term Client Relationships.” This is carried out not only in word, but in deeds as well. We have won many company and national industry awards for quantity and quality of sales, customer service, and for ethical business practices. The best testimonials we have to our execution of this motto are the countless referrals we receive each year from our current clients. We look forward to meeting with you and helping you with all of your insurance needs.
Business highlights
31 years of experience
Services we offer
Bonds, Commercial Auto, Dental, Disability, Etc. Group Health, Health Commercial Lines - General Liability, Home, Life, Personal Lines - Auto, Professional Liability, Property Coverage, Workers Comp
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.964 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 64 reviews
Robert T.
Dec 2016
Herb and his agency took care of everything in a professional and timely manner. Saved $500 a year on these insurances.
Katy I.
Dec 2016
Excellent! Herb found me a policy that fit my needs and was well within my budget (even added my vehicles to the bundle for great savings AND far better coverage). He took the time to break everything down for me so I understood my options and could make an informed decision. Honest, caring, never pushy, highly responsive and just a pleasure to work with! I know he'll be there for anything I need related to insurance for years to come, a great comfort.
David S.
Sep 2016
I was looking for an independent insurance agent to get quotes from a number of insurance companies. We have been with a major national insurance company for a long time and I wanted to see if we could reduce our insurance premiums. I originally used the online instant quote feature on the Herb Monson Agency website. I received a favorable quote, so I stated I was interested in being contacted. Herb called me back the next day and stated he actually found better pricing from another company. All quotes were based on the same levels of coverage that we current had. We ended up saving 31% by switching to the new highly rated company. Herb also took care of canceling the old policies and our new insurance became effective 9/1/16. I had multiple discussions with Herb throughout the process and he was very responsive and courteous.
Tim R.
Jul 2016
Herb was great an we have signed all our insurance needs over to him. He listened to us an got us better coverage then we had. Thanks Herb.
John M.
Jul 2016
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Kelly T.
Apr 2016
Herb and all of his support staff have been very knowledgeable and prompt to answer all requests (quote for homeowners and auto, what to do with a check form old insurance, new auto quote, etc.). I love that when I call or email them, I know who I will be talking to. We were with another agency for quite a while and I'm really glad we finally made the switch. They are so much more accessible and friendly.
Wade M.
Nov 2015
Very friendly an personable, Herb found a reasonable option for me with a provider I felt good about. Once I picked it out, he did all the leg work to wrap up that process. Being able to handle this online was important for me as I was moving from out of state, and that was not an issue at all, and was not a point of stress when I had plenty of other things to do.
Chris Z.
Oct 2015
Our previous agent had made a series of errors. Herb Monson corrected them and was very thorough and trustworthy. We were very pleased with his service and clear explanations.
Today, I called the agency to arrange for a ping to repaired and a question. I was taken care of both efficiently and pleasantly.
I highly recommend the Herb Monson Agency!
Today, I called the agency to arrange for a ping to repaired and a question. I was taken care of both efficiently and pleasantly.
I highly recommend the Herb Monson Agency!
Nikki A.
Aug 2015
I am in the process of purchasing a new home and needed to obtain homeowners insurance. Herb promptly responded to my request, and after a short conversation over the phone about my current home/auto coverage, he found me an insurance company that provides better coverage at a lower price. He worked directly with my mortgage lender to get everything set up for my home closing, which has been a big help and even offered to contact my current insurance carrier to cancel my existing coverage. The best part is that Herb will be the agent for my insurance, so if I ever have a home or auto claim, I can call him and he'll help me through the process. That's so much better than my last insurance company where I never had a dedicated agent, only and 800-number to call. Herb has been fantastic to work with, and I'm looking forward to working with him as my insurance agent for many years to come.
Samuel S.
Jul 2015
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Tremaine T.
Jul 2015
I found Herb's agency on Angie's List and called him based on the positive reviews.
They took all my information over the phone and the next day they had quotes for me for home and auto insurance.
Previous to Herb I have had insurance with Liberty Mutual and Farmers. I switched from Liberty to Farmers because the premiums kept going up even though our driving records are spotless.
With Farmers, our home insurance premiums increased and without going into details, their service was not up to par.
Herb got us the exact same auto insurance and saved us about $400 per year in premiums and saved us about $200 per year on our home insurance premiums....and we also increased our coverage levels on our home that we had with Farmers and also added some specific coverages for our home that we did not have with Farmers and we STILL saved $200!
A few days after we signed the papers we received all the documents in the mail and noticed a couple of minor errors. I called Herb and told him of the errors and they got on it immediately and within a couple of days I received the corrected documents.
I give Herb and his people an A+.
Everyone is friendly and responsive......every time I have had contact with them.
They took all my information over the phone and the next day they had quotes for me for home and auto insurance.
Previous to Herb I have had insurance with Liberty Mutual and Farmers. I switched from Liberty to Farmers because the premiums kept going up even though our driving records are spotless.
With Farmers, our home insurance premiums increased and without going into details, their service was not up to par.
Herb got us the exact same auto insurance and saved us about $400 per year in premiums and saved us about $200 per year on our home insurance premiums....and we also increased our coverage levels on our home that we had with Farmers and also added some specific coverages for our home that we did not have with Farmers and we STILL saved $200!
A few days after we signed the papers we received all the documents in the mail and noticed a couple of minor errors. I called Herb and told him of the errors and they got on it immediately and within a couple of days I received the corrected documents.
I give Herb and his people an A+.
Everyone is friendly and responsive......every time I have had contact with them.
Katie P.
Jun 2015
unknown
JENNIFER B.
Jun 2015
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Brian H.
Jun 2015
Herb helped us save over $250 a year on our auto insurance and homeowner's policy we saved close to $1000 on annual coverage (compared to the large, well-well.
Chad B.
May 2015
Herb helped us save over $400 a year on our auto insurance (with better coverage) and his quote for our new homeowner's policy came in at half the amount that a large, well-known insurance company had quoted. Herb also spent as much time as we needed to help explain the various aspects of our coverage.
Justin F.
May 2015
After recently being given the run around on a legitimate hail claim by our insurance company (of whom we've been with the agent for over 15 years, and my parents for 15 more) and having to pay cash for a new roof, I didn't feel good about giving them any more money to "insure" my brand new roof. After looking at the big names I was told to start looking at independent agents by some friends. I was a little confused after going direct with a large company for so long, but it made perfect sense to hire someone who is actually working for you and not a specific company.
I checked Angies list and saw some very high praise for Herb and his people and decided to call. Everyone I've talked to was very friendly and helpful, not pushy, very cool. Herb has been super helpful getting things setup and has made it very easy for me, on top of saving me quite a bit of money for coverage that's actually better than what I was previously paying for. I would highly recommend giving Herb a call if are in need of insurance services in the twin cities.
I checked Angies list and saw some very high praise for Herb and his people and decided to call. Everyone I've talked to was very friendly and helpful, not pushy, very cool. Herb has been super helpful getting things setup and has made it very easy for me, on top of saving me quite a bit of money for coverage that's actually better than what I was previously paying for. I would highly recommend giving Herb a call if are in need of insurance services in the twin cities.
Cherie M.
Apr 2015
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William B.
Apr 2015
We have been with our current insurance company for about 5 years. Great service, never a claim, accident or traffic violation but every 6 months the rates keep going up, up, up. I checked Angie's List and found Herb. His office is located not far from us so I called and set an appointment to discuss our policies. The Herb Monson Agency is an independent agency so they were able to compare rates from many different companies. Comparing everything we had apples to apples with the new company saved us over $1,100.00 per year. That's not a typo. That's $1,100.00 in my back pocket. Herb is very personable and takes the time to listen to your needs. Don't wait, call now. You may save some money!
Brian M.
Mar 2015
I recently got married and decided to start fresh with all out insurance needs and contacted the Herb Monson Agency because of the positive reviews here. I was not disappointed! He saved us 100s over what we were paying and even though the homeowners was about the same amount of money, the coverage was much, much better and with a lower deductible as well. All communications were very friendly and inquires promptly responded to. Overall a great experience involving something most people dread dealing with.
LISA N.
Mar 2015
Herb was fantastic, he checked rates for me from over 20 companies and was honest enough to tell me that I actually had a better deal going with the company I am currently with. He recommended I stick with them rather than switch to his company. I will definitely call Herb again next year and every year after to make sure that I am getting the best deal possible.
SANDY O.
Feb 2015
GREAT! I called Herb and talked about what I was looking for. He said he'd look for a good match for me and get back to me. We talked again - about the rates, the terms, etc. I said I'd call him back as I was still researching. I ended up calling him back to say I'd lik to switch and that I needed everything done by 2/13 to prepare for a closing on a house.
I got a note from Herb a week or so ago following up as he hadn't yet heard from my closer and he wanted to make sure he met my deadlines. Greatly appreciated! I passed on the contact info, Herb took care of everything from there.
I've got great coverage, at a lower price than I was paying before and from an agent who knows how to follow through.
Very happy.
I got a note from Herb a week or so ago following up as he hadn't yet heard from my closer and he wanted to make sure he met my deadlines. Greatly appreciated! I passed on the contact info, Herb took care of everything from there.
I've got great coverage, at a lower price than I was paying before and from an agent who knows how to follow through.
Very happy.
David S.
Feb 2015
My wife and I have used Herb Monson on two occasions to set up life and disability policies. He has access to a variety of providers and was able to find us good pricing. Communication was very good, and everything went very smoothly. I would recommend him for any type of insurance needs.
Debra H.
Dec 2014
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Maximiliano B.
Dec 2014
Great service. Professional and courteous, with excellent expertise and knowledge of the insurance industry.
Nicholas P.
Oct 2014
unknown
Licensing
State Contractor License Requirements
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FAQ
River City Insurance with Herb Monson Agency Inc is currently rated 4.9 overall out of 5.
River City Insurance with Herb Monson Agency Inc accepts the following forms of payment: CreditCard
Yes, River City Insurance with Herb Monson Agency Inc offers free project estimates.
No, River City Insurance with Herb Monson Agency Inc does not offer eco-friendly accreditations.
No, River City Insurance with Herb Monson Agency Inc does not offer a senior discount.
No, River City Insurance with Herb Monson Agency Inc does not offer emergency services.
No, River City Insurance with Herb Monson Agency Inc does not offer warranties.