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CUSTOM EXPRESSIONS

Founded 1991 • With Angi since September 2001

3.7

(7) Verified Reviews

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Business Details

Phone Number

Address

1800 E CLIFF RD # 12

Burnsville, MN 55337

Map showing CUSTOM EXPRESSIONSView larger map

Description

Residential and Commercial Window Blinds, Shades, Shutters and Drapery. Our one price includes consultation, measuring, delivery and installation. All major brands and styles. In business since 1991, serving the areas most demanding homeowners, general contractors and building owners. Recent

Verified Reviews

A few reviews for this pro...
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John and Elizabeth O.
5.0
11/03/2007
They come out to your house and bring sample books. Their representative, Michael who came out is very knowledgeable about window treatments. He helped us find just the right product for our window treatments. They come back with the product and install them.
Description of Work
They do residential and commercial drapery and blinds installation. We had them install draperies and blinds in two rooms of our house for a floor to ceiling window and full size sliding glass door that took up the whole wall of a large room. They did a great job.
Category
window treatments
Heather R.
2.0
06/25/2007
The blinds/valance were installed incorrectly (in March). It took 3 weeks to get our calls returned about the incorrect installation. They then canceled the re-installation three times over the next several months (each time blaming it on getting the wrong parts from distributor and never taking any responsibility for the mistakes). Our blinds were not correctly installed until mid-June. From the time we ordered the blinds to the time they were finally installed correctly, took over five months and only after we went to the head of the company. It was a very frustrating experience, especially since we chose one of the more expensive vendors. The blinds look good, but it was a huge pain getting to the finished product.
Description of Work
Window treatment installation.
Category
window treatments

Service Provider Response

Our residential team and systems have been completely overhauled in the past few years: underperforming personnel have been fired; our phone and scheduling systems have been improved.
Mary H.
5.0
04/20/2007
I was initially concerned about not visiting their showroom. But in the end, I found that Michael brought plenty of choices and having him in my house was very helpful where he could see the window itself was incredibly helpful. It saved me a lot of time and explaining. So I'm all for the in-home experience now.
Description of Work
Michael did a great job helping us choose the right product for a very difficult, very visible, and very large 2nd story atrium window. He understood what we were after, presented thoughtful choices, and steered us toward the right one. Jay installed the window covering perfectly and we are very happy.
Category
window treatments
ROSALIE O.
3.0
11/20/2006
Michael, who came to my home, was very personable and knowledgeable. Although the price was more than twice as much as mail order, which I also considered, I decided to go ahead because installation, fabric quality, and expertise seemed worth it. Although the order was placed August 30th, he confirmed that it was one of the slowest times of the year. I then heard nothing for two months. When he installed the shades, Michael seemed very anxious to leave and whisked away the invoice even while I was writing my check, substituting a less-detailed one marked "paid." I later realized that the excess fabric, which was to be returned to me per the order, was missing. He now blames that on his fabricator and offers to order extra fabric for me at his cost, but I have paid enough. The workmanship is good, but the shades are a bit skimpy. I would have preferred them a bit longer, even at extra cost. I am displeased by his lack of forthrightness about the extra fabric.
Description of Work
Provided and installed Roman shades for six windows of different widths in an old house (upper portion only; the bottoms of the windows have shutters).
Category
window treatments

Service Provider Response

Underperforming personnel have been fired.
KENNETH P.
5.0
07/12/2003
MICHAEL WAS A FANTASTIC SALESMAN. HE WAS WILLING TO SIT DOWN WITH US, LISTEN TO WHAT WE WANTED, AND COME UP WITH OPTIONS OTHER THAN DULL, BLAND BEIGE (WE HAVE GREEN CARPET AND WHITE FURNITURE AND WANTED TO BE ABLE TO REPLACE THE CARPET IN THE FUTURE WITHOUT HAVING TO REPLACE THE DRAPES AGAIN). HE WAS MUCH BETTER THAN MOST OF THE OTHER SALESPEOPLE WE TALKED TO. IT TOOK LONGER THAN EXPECTED FOR THE DRAPES TO ARRIVE (8 WEEKS VERSUS THE 2-4 ORIGINALLY ESTIMATED), DUE TO A PROBLEM WITH THEIR SUPPLIER, AND THEY DIDN'T DO A GREAT JOB OF COMMUNICATING THIS TO US. HOWEVER, WHEN THE DRAPES ARRIVED, WE WERE VERY HAPPY WITH THE QUALITY OF THE MATERIALS AND HOW THEY LOOKED.
Description of Work
REPLACED LIVING ROOM AND DINING ROOM BLINDS WITH FLOOR-TO-CEILING DRAPES AND SHEERS.
Category
window treatments
THERESE B.
1.0
06/23/2003
TOOK THREE TRIPS TO BRING CORRECT CURTAIN ROD, TWO TRIPS TO INSTALL CORRECT VALANCES.
Description of Work
ORDERED AND INSTALLED CURTAINS, DUVETS AND VALANCES
Category
window treatments

Service Provider Response

New ownership has been in place since October, 2006.
MARILYN W.
5.0
09/19/2001
unknown
Description of Work
THEY MADE OUR DRAPES.
Category
window treatments

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Financing Available
    Senior Discount
    No
    Warranties
    Product Mfr Warranties

    Services Offered

    WINDOW BLINDS, SHADES, SHUTTERS, DRAPERY, PANELS. MANUAL AND MOTORIZED. We provide In-home and onsite consultation. We use our own long-term, experienced installers. We are properly insured for your home or your commercial job. We can integrate our products with your home or building automation systems.

    Services Not Offered

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    Frequently Asked Questions & Answers about CUSTOM EXPRESSIONS

    How is CUSTOM EXPRESSIONS overall rated?

    CUSTOM EXPRESSIONS is currently rated 3.7 overall out of 5.

    What days are CUSTOM EXPRESSIONS open?

    CUSTOM EXPRESSIONS is open:

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does CUSTOM EXPRESSIONS provide

    CUSTOM EXPRESSIONS accepts the following forms of payment: Check, Visa, MasterCard, Financing Available

    Does CUSTOM EXPRESSIONS offer free estimates?

    Yes, CUSTOM EXPRESSIONS offers free project estimates.

    Does CUSTOM EXPRESSIONS offer eco-friendly accreditations?

    No, CUSTOM EXPRESSIONS does not offer eco-friendly accreditations.

    Does CUSTOM EXPRESSIONS offer a senior discount?

    No, CUSTOM EXPRESSIONS does not offer a senior discount.

    Are warranties offered by CUSTOM EXPRESSIONS?

    No, CUSTOM EXPRESSIONS does not offer warranties.

    What services does CUSTOM EXPRESSIONS offer?

    CUSTOM EXPRESSIONS offers the following services: WINDOW BLINDS, SHADES, SHUTTERS, DRAPERY, PANELS. MANUAL AND MOTORIZED. We provide In-home and onsite consultation. We use our own long-term, experienced installers. We are properly insured for your home or your commercial job. We can integrate our products with your home or building automation systems.