Custom Drapery & Blinds by Michael Esch

Great, very good service!

Very well.

Careful measurements were taken approximately 3 weeks prior to installation. Promised date install date was exact. Our installer was neat and complete. He gave us tips on care, especially the proper usage of the cordless mechanisms

I ordered quite a few things in August. The decorator came over and I chose everything. She came back a few weeks later and we confirmed everything, made the order and I paid half. This was August and I wanted it by Thanksgiving. No problem, 6-8 weeks. At 8 weeks I called and it wasn't ready. Finally on 8 November it was installation day. Some got put up, but no rings for the curtains. 20 Nov, tried again, wrong rings. We ordered rings from Amazon, finally 29 Nov installation again. One curtain measured wrong, has to be rehemmed. Now we are in to December. What is up looks great, nice recommendations, helpful people. But for the price paid, four months and four tries is disappointing.

Went completely as promised. Very satisfied with the product and with the customer service.

Blinds were pricey but paid what we got for them. High quality with cordless and top/down adjustments

Great product and very responsive. A small issue with closing the blind on the door and the installer came back quickly to fix. Unfortunately, it should have been discovered before he left and resulted in additional holes being made in the trim. I've had this company do work on 2 prior occasions without any issues and definitely would use again.

Good! We are enjoying our new blinds!

I love the shades! They were on time friendly and professional. I have recommended them several times to friends.

Good. Small issue with blinds on sliding door however rectified very quickly.

It was excellent. It was an hour for coming and finding what I needed, and then about an hour for installation, so it happened at two different times and would be about two hours. I think what was really impressive to me is that the representative, Stephanie, who came out, I wasn't quite sure what I wanted, but she listened and gave me options, and was very patient in explaining those options to me. That, I truly appreciated.

Door blind was sticking immediately and had to call back for adjustment which required additional holes in trim. Have hired before on 2 occasionso without any difficulty and therefore given the minor inconvenience, would hire again.

It was what I expected.

Prices seemed a bit on the high side BUT the service was exceptional.

It went well. Appreciated help picking out the blinds. Blinds in storage while the new windows were stained. Pleased with the room

appointment time was kept. custom sized blinds were exact. installation was quick. informational instructions were demonstrated to keep our blinds in perfect condition for years

The whole process from choosing to installing went very smoothly and the blinds look great on our windows.

This is my 3rd time using Custom Drapery and Blinds. Most recently had an issue with the walk out sliding door blind. Installer came back very quickly to fix but I think it should have been corrected before he left the first time. That gas been the only issue after 3 installations. Product quality is excellent.

Very Well.

It worked out very well and I am very pleased. Mike provided excellent customer service following the initial installation.

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