Randy's Electric

I hired Randy's Electric because of a special offer through Angie's List (a coupon good for $200 of service). We had a laundry list of potential projects, but I ended up having the two electricians do two jobs: replacing an old outlet on the outside of our garage, and replacing a ceiling fan in one of our bedrooms with a new fan that I had purchased. The workmanship itself was fine--no complaints there--but I had a serious problem with the pricing, which to me was outrageous. The senior electrician did tell me in advance what the charge would be ($388 for both jobs), but this was before they had performed the work, which took only about an hour. And I neglected to review an itemized statement before I signed the form (that's my fault, I realize). When I later got the invoice e-mailed to me, I noticed that they had charged $262 for a fan box, which seemed like a huge markup. I called the electrician to ask about it, thinking it might be in error since I had looked online and saw that you could buy that part for a fraction of that cost. He explained that that was their price for that part, but I could contact the service manager if I had concerns about it. I did, and my husband was equally disturbed at the amount we had paid for the work. In fact, the more I thought about it, the more outrageous it seemed to me--especially since the bill of $388 I paid had included credits of $59 for a waived trip charge and $200 for the Angie's List credit. In other words, if those had been included in a “normal” non-discounted charge, we would have been paying $650 (!) to have an electrical outlet upgraded and a ceiling fan installed--work that took 2 guys about 1 hour. So, I spoke to the service manager and asked: Does that seem like fair pricing to you for what seem to be routine / not-complicated tasks? His response was: “Obviously we believe in it [their pricing structure] and that’s what we need to maintain our level of service.” Both of us were very civil during the conversation and I asked for and received a $100 refund--but I would be very careful about hiring this company without fully understanding what their charges are for and I would *never* hire them without getting a comparison estimate from another electrician.

I was so pleased with Dale and crew's professionalism, ability to get the job done on time, and friendliness. They went above and beyond - even changed out a ceiling fan switch and changed some burnt-out bulbs. All-in-all, this was a very positive experience. I knew that rewiring would not be cheap, but Randy's came in at a reasonable price. Plus, they have 3 different financing options. I was able to take advantage of one, and it's not so painful to pay for! I would recommend Randy's to anyone!

We have a 1932 home that needed some electrical updating--we had an over-taxed panel and have done a lot of work (new addition, updating rooms, etc) over the years, so it was time for a new panel. We had some wiring issues in the addition (wired wrong by other person) that came to light when we were remodeling our basement. Zach Salfer from Randy's came out and diagnosed the problem, and suggested doing a thorough fix to fully address the problem, including adding a new panel. We were reluctant, because that's expensive, but he assured us that with the new panel he would also rewire the problem area and the entire house would be much safer and up-to-date, for approximately the same cost as just rewiring the problems (possibly less). So we went with it. Zach came with two apprentices at 7:30 am and stayed until late in the evening to fix all of the many problems with the wiring and add the new panel. They even came to follow up and fix a problem outlet a few days later at no extra charge. Overall, outstanding service, great pride of quality in their work, very highly recommend Zach!

Very professional, helpful. A bit pricey, but warranty helped make price seem more reasonable.

Went really well. The guys were punctual and friendly. Did a great job.

Fine. Very punctual, very professional. Very expensive.

Richard and his assistants worked steadily, explained the steps, cleaned up after themselves, and were very considerate of our time and living space and our dog!

Zach from Randy's Electric called before his arrival. He arrived well within the 1 hour time frame. He thoroughly explained what he needed to do and how he would accomplish it, He thought he was going to have to cut a few holes in my ceiling and wall to get the electricity to the dry bar. He went the extra mile to avoid cutting the extra holes. Throughout the time he was here, he would update me on the progress. He did an excellent job cleaning up after the job.

He showed up on time. It went fine. He ended up installing two ceiling fans for me and they ended up having to put in new braces, which entailed additional fees. Overall I was happy with the service.

They explained. In detail the problem and recommending solutions. Wrote up a bid and went over in detail They recommended replacing the entire panel box with one that has surge protection. I chose not to do this at this time due to torsl cost Am not sure it is necessary Will consider for another time They were very careful and picked up after. Explained all they were doing along the way. Which I appreciated

They did a great job, but extremely expensive!!!

I could not be happier with the whole experience. Clear and timely communication and managing/meeting my expectations was very important to everyone I dealt with, especially Zach the electrician who did the work. He made sure he understood what I wanted done, knowing that there might be more details than what the work order described. He kept in touch throughout the day, verifying important details to ensure no misunderstanding. Because this was not new construction electrical work I appreciated Zach's attention to minimizing damage to the ceiling - there could not have been less. I was hoping for a good experience and got much more.

The work was done well, cleanly and in a timely fashion. The guys were professional and provided me with information on possible challenges that might occur with the installation of the recessed light, such as needing to repair the ceiling...

Jeremy was very professional, and knew exactly what was needed for sump pump requirements. He found a way to fish a line through an existing enclosure so they didn't need to tear up any dry wall. It was done quickly and the result was clean and to code. My only complaint is the price. It was $1300 for 2 electricians for approximately 2 hours 15 minutes, an inspection, and parts for the outlet and wire. It would have been $1800 if they couldn't fish the line.

When they reviewed my requirement, I was given the option to do just what I requested (wire a new outlet to the main breaker box), but I was given several additional options as well. I opted to install an additional pair of 110V/20A outlets, and to wire all two to a new sub-panel in the garage. The new sub-panel was wired to the main breaker box. As for the actual work done, the job was done well. The process was minimally invasive, as in they made every effort to place things and feed wires through existing void spaces instead of simply drilling new holes for each item. The two-man crew was called away on an emergency at another site on the first day, but rescheduling was easy and the work was completed on the day they returned. I would certainly look to bring them back in the next time I need any electrical work done.

I have used Randy's Electric before and was pleased with their work, so I gave them a call. Dan and his helper arrived at a time that fit my schedule. They went to work and discovered that a dimmer switch on the line was shorted out. Dan gave me the option of replacing the switch myself, or having them do it. I figured I could do it and save some money, which is what I did. I was very pleased with their work, the effort to keep they made to keep my house clean, and the more than fair price. They were very Professional. I will definitely use them again!

It went great. They had to stay while the tree work was being done, so in the meantime they helped me to troubleshoot two other electrical issues inside the house.

Excellent. Knowledgeable team of two who explained the work to be done, gave me pricing, and finished work to perfection

Excellent! I had two light fixtures to hand, one was custom made. He detected a wiring problem in the light and advised me to take it to a lighting repair shop before installation. I was glad that he caught it as it could have caused problems down the road.

Smoothly. Very professional. Explained things well to me.

The service was great. The project was complete in an hour . The cost was very high in my opinion.

They were on time and it went well. They offered some suggestions about some of the circuits and what was connected to each. Additionally, they offered a recommendation concerning "refreshing" the circuits due to age.

The reason I used them was a 99$ for 200$ Angie's List offer. Jared was very good at upselling and I wound up doing more than I expected. However, he made no suggestions that weren't necessary. The work was done quickly and they cleaned up everything. They worked around our cable modem and wi-fi router and never lost service. They are not cheap, but they are good ... I'd recommend them to anyone.

Wonderful, efficient, timely. Switch replaced. Fixture removed, replaced with an energy efficient fixture. Looks great and lighting is terrific in bathroom. Discovered faulty wiring in bathroom. Now safe and looking great. Light post will be removed easily and safely now. Outside LED lights and doorbell are terrific. The lighting in the yard was amazing! We have a clear view of the shed from our kitchen window now. Can't wait to get the front doorbell (with camera) replaced. Phase II will include another outside LED light, too. I have an estimate for needed repairs and have already set up an appointment for phase II. Courteous and very professional. Love the service. Planning on Phase III next.

It went well, they were quick and efficient.