Randy's Electric

Very professional. They installed a ceiling fan in our spare bedroom. They arrived on time and were very polite and capable. Unfortunately t the fan we asked them to install was a used fan that we had and it didn't work. They then removed the fan without extra charge.

The service was great overall! In fact, they did some additional work for us, too, including an electrical system upgrade.

The job was done well. I do however question the professionalism of bringing religion into it at the end. When paying he wanted to witness to me and asked to pray with me; that might not go over so well with everyone.

Overall it was fine. I took advantage of the $69 promo for $200 worth of electrical services. He called ahead and was within the given window time frame. He was up front with the overall costs. I needed a door bell installed and a motion detector replaced. I ended up going with only the doorbell for now; otherwise, I would have had to pay more for the motion detector based on the estimate. Overall I am happy with their services. Randy was professional, efficient and friendly.

The person who did our service was very pleasant as was the person I spoke with on the phone to confirm my appointment. The quality of the work appears to be fine. I was surprised to learn that when you make an appointment for 11, they have until 1 to arrive. I was told that this was mentioned at the time I made the appointment. If it was, I don't remember it. She suggested the service tech could stay later if needed because they are bonded and insured. After about a 10 minute consultation, the starting time was about noon. The work was done in about an hour, well before I needed to leave. I'm new to the twin cities so I don't know if this is standard but Randy's does not charge by the hour. It's by the item. In our case moving the kitchen exhaust fan cost $357, add to that a $49 service charge, a $7.75 fuel charge and then apply the $200 coupon (which itself cost $69) for a grand total of $213.75. That's right, $213.75 was what it cost for a small uncomplicated job that took about 1 hour. At one point the technician mentioned he could easily pop in an outlet directly below the wire he was rerouting. When I asked how much he quoted me $98! I went ahead with the job was because I bought the $69 coupon, was charged a $49 service fee plus a $7.75 fuel charge. It felt like I at least needed to get something for my money and the fan really did need to be dealt with but in my opinion, it doesn't turn out to be such a great deal. I regret not having gotten more info about how they charge for their work. I would never have hired them if I knew. Lastly, I feel it's invasive to do a job and then present your unsuspecting customer with a pamphlet about your religious faith. I won't be using this company again.

Very well, though the timer switch appeared to be a surprise request, though I specifically described it when calling for the service visit. The installer had to head to a supply house to purchase it, which extended the visit. It was all capably done and safely installed. Thought the installation price was a little high.

We reviewed the inspection list and decided priority items. He recommended changes and completed work. He upgraded wiring, added circuits, removed dangerous wiring, checked connections, prepared for future appliance changes and properly grounded the system. We were very happy with his advice and the quality of his work.

Outside of the ad not being honored the way it was sold and the overall price, it was fine.

I decided to take advantage of an Angie's List special by Randy's that offered electric panel replacement with whole house surge protector for $900. Guys showed up promptly, but the price quickly climbed to $2,400 with additonal "necessary" charges. Although the final price wasn't outrageous, it wasn't a deal, either. I felt the ad was misleading: I expected to pay less than the cost of a normal installation, not pay the same amount that I would have with other companies. However, once you have 2 electricians standing in your house, ready to go and telling you it's a great price, it's hard to ask for more time to shop around. This situation was partly my fault: I didn't get other estimates before having Randy's come to my home.

with themWe had a good experience. We purchased a deal on Angie's list, $200.00 worth of electrical services for $69.00. The person who answered the phone when we called was very pleasant and helped us find a convenient time for the work to be done. The electrician called when he was on his way and arrived on time. He had shoe covers with him and used them, removing them and replacing them when he went out to his truck to get his tools. He worked quickly and was neat and careful. He answered my questions and was very knowledgeable in explaining about old light fixtures and wiring wearing out. When I spoke to the salesman who sold us the new fixtures about the cost of installation I expected the $200.00 coupon to cover the cost and was surprised at the additional $93.00 charge. Overall, we had a good experience and we were pleased with the work.

My initial call was quickly answered. Cindy was very polite and they were flexible. Scheduling was easy. I did note that they wanted to know if I had a coupon. Why? Does your pricing jump up if I do? Brent (the tech) called ahead of time. Very polite and friendly. Covered his feet coming in. He asked if his parked van was ok in it's spot. I appreciated that. Upon arrival, Brent reviewed my request to install wiring for two ceiling lights. Unfortunately, the quote was crazy overpriced. $1100 for the job. WOW. There was also a $49 service fee, which was never disclosed when I scheduled. When scheduling, I even asked about pricing and what I was thinking of. I was only told that my situation was "individual" and that the tech would have to figure out a price. I couldn't afford the work. Who would?!? They snatched up my $69 and I ended up with wasted hours of picking up lighting/waiting at home. I will be asking for my money back. Very disappointed in this entire situation. I will not be using Randy's or referring them to anyone.

The person (Cheryl?) setting up the appointment was very friendly and helpful. We did not have to wait long for a time, and were given a two hour window. When the two hour window passed without hearing from anyone, we called and learned they were running behind but someone would be there shortly. Joe Bateman was our guy. He arrived in a labeled truck and immediately introduced himself and handed over his business card. He assessed the situation and came up with a plan and started to work right away. He had to cut away some of the drywall up by the ceiling, which we will have to repair ourselves, but he was very neat and did an excellent job cleaning up/ vacuuming up the area afterward. It took about 2 1/2 hours total. He said we could save ourselves $118 if we install the fan ourselves, which we have done before where other lights have been, but we needed him to do the wiring since this area didn't previously have a ceiling light. We used the $69 for $200 Angie's list special and had to pay another $391.75, totalling about $460 for the job. The amount was exactly as quoted by Joe when he started. He was very polite and answered all our questions. It was a very good experience!

Joe from Randy Electric answered the scheduled appointment about 15 minutes before he arrived at 9 a.m. We asked him to replace a ceiling light and 12 light switches around the house. We had already purchased the ceiling light and the switches from hardware store. He was courteous and professional. He completed the job 2 1/2 hours later by 11:30 a.m. The bill, including the Angie's List coupon of $200, amounts to $680.75. This is equal to $272.30 per hour. I seriously wonder any other electrician would charge this much on a job so simple and the labor rate so high. I am disappointed that Angie's List coupon is used by Randy Electric as a lead to over-charge customers. I also wonder Randy, who is a religious individual, can sleep at night.

I bought this service as an Angie's Big Deal. I had to wait more than a month to schedule the call. The electricians that did the work arrived within the time period and installed the outside electrical outlet. The work was done right and I am happy. However, I am not happy about the price. I paid $69.00 for $200.00 of electrical work. I was not informed when I bought the package or when I scheduled the work that I would have to pay a service fee. I have had many contractor in my house, and I have always been told up front of a service fee. It took the electricians less than 45 minutes to install the outlet and it cost me an additional $185.75. So, if you consider I bought $200 of electrical work plus the additional $185.75 I paid - this outside outlet cost $385.75. I think this was over priced. As I said - I am happy with the work, but I don't not think I would use them again because of the cost.

Great experience with Randy's Electric. Sean called ahead of time and arrived as scheduled. Very professional throughout. Gave me an estimate before performing any work. Did a great job with the installation and the wiring. It's an older home, so was a little tricky, but he saw the job through to my satisfaction. Very pleased with the level of service and would definitely recommend Randy's Electric to my friends.

Dave arrived promptly and we got started with going through the work that I wanted to have done like I expected. Once we established that he would install a new transformer on our kitchen lights plus replace two outlets, Dave did everything by the book and also answered my questions and offered additional services along the way as well (e.g., replace old smoke detectors). The work was done well and in a timely manner.

Bought a Groupon for Randy's Electric & scheduled a date for them to send someone out. They gave me a two hour window. On the day of service the technician, Dave, called in advance to give me a half hour window of when he would arrive, which I greatly appreciated, and arrived on time. I wanted my smoke alarms checked as they are over 10 years old. Dave replaced 4 smoke detectors, one of which is also a CO detector. Dave was very courteous & respectful, letting me know everything he was doing & confirming what I wanted done. He used shoe covers & floor protector for under the ladder. I wanted ideas on replacing a cloud light fixture in the kitchen & he was very helpful with ideas & sending me in the direction that would be more cost-saving. I will be calling Randy's Electric after I decide on my new light fixtures.

The service was great! Joe was very professional, seemed very knowledgeable and completed the work for the amount he quoted and in the time frame he estimated.

Everything was fixed. He went above and beyond to make sure all our lights and electricals were working. He even found the plugs that weren't working and fixed them.

I was sorely disappointed that they were unable to accommodate the exhaust fan installation. They servicemen that arrived were on time. They were considerate, professional, explained their pricing in detail, were upfront, honest, and when they were unable to perform the services I originally had hoped for, they did provide alternative for the use of the coupon I had purchased an did resolve an existing issue I had elsewhere in the house. What went wrong...in ADDITION to the coupon purchased, I had to pay for the "service call" an additional 60 or 60 dollars...this was NOT disclosed when I purchased the coupon, nor was it disclosed when I made the service appointment. So, I was very disappointed, to say the least, when on top of what I had already paid, I was told I had to pay more. In addition, the service I had wanted, the bath fan installation, was exceedingly simple. The switch for the fan was already wired, and the wiring to where the fan was to be located was already installed as well. The job simply required a junction box in the wiring, and finishing the wiring to the fan itself, as well as cutting a hole in the wall for the simple fan install. The fan was already purchased and waiting for them. I could not understand how they came up with the astronomical pricing they calculated for completing the install. The total price was $700-$900 for a junction box, a hole in the wall, and connecting the fan to existing wiring. Because of the winter weather, we wouldn't be able to install the venting to the exterior, however, I did explain that simple carpentry was something I could accomplish in the spring, and only wanted the wiring completed for now- since I have a healthy fear of electrical work. Overall, the professionalism, attitudes, concern, and willingness to find another task for use of the coupon was very good. Their pricing was ridiculous and neither the coupon, nor the ad for the Big Deal, nor the scheduling of the appointment ever indicated an additional fee would be charged for using the coupon...of course they'd have to come out to the house for me to use the coupon...so why wasn't the service call fee disclosed or included? I most likely won't use them again going forward, since they weren't able to adjust pricing beyond the prescribed price list they were told to use. I think there needs to be room in the pricing to accommodate all situations and some pricing should be at the discretion of the professionals who are present to actually determine the extent of the labor and materials involved in a particular job.

As with the first time, Dave was really great. He was on time, professional and friendly. He also left our place looking cleaner than it was prior to his arrival, which was great. The work done was excellent with no issues. What I also appreciate is the up front pricing. Both times that Dave did work at our place he walked me through how much the work would cost (prior to doing the work).

On time did personable - great to get bath fan working again!

When I purchaced the coupon it said 69.00 for 200..00 worth of service. I had to wait over a month even though it was a heating unit in the winter. The worker who came into my home was less than friendly, I was told the coupon only cover the 239.00 diagnostic charge and nothing else. I was told by the worker I needed to clean out the unit with an air compressor, I was he didn't have one. His effort was less than satisfactory,

The technicians were great. The listened to the list of work that I wanted performed and we straight forward with the pricing. I was so pleased with their work that I added one more item that same day. Great job!

There were two professionals that serviced our needs. The communicated clearly and asked questions making sure I understood what needed to happen to fix the issues. They did an outstanding job and would definitely have them back for future service. Thank you!