CLAUDIA'S CLEANING ETC ETC ETC
About us
OWNER OPERATED. NO SUBS. COST IS DETERMINED BY THE SIZE OF THE HOUSE AND MILEAGE. MIGHT CONSIDER 24 HOUR SERVICE DEPENDING ON THE CIRCUMSTANCES.
Business highlights
30 years of experience
Services we offer
REGULAR OR ONE TIME CLEANING. HARDWOOD FLOOR CLEANING.
Reviews
4.542 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 10% | ||
| 0% | ||
| 5% |
Showing 1-25 of 42 reviews
DONNA B.
Sep 2008
Claudia works efficiently and quickly and does a good job. She listens to what I tell her about what I want her to do and asks me to tell her if I have any special requests. She is pleasant and a hard worker.
Kimberly I.
Feb 2008
I have been very pleased with the level of professionalism of Claudia and Darren. They are hard workers and are concerned about doing a good job. They welcome feedback and also make suggestions regarding how to keep up with the maintenance between visits. They let me know that the cost of the first few cleanings would be more than the estimate until they had the house back to maintenance level. There were several areas that took significant elbow grease to reach the maintenance level but each visit their time has been less, so the cost has been less. They are willing to do extra cleaning projects, things not part of their regular service. Since they are paid by the hour, not the job, the cost just reflects how much time they spend working. Claudia has always returned my calls promptly and been able to be flexible about scheduling. Claudia and Darren have always arrived on time. Claudia is sensitive to clients who prefer environmentally conscious products.
BRUCE B.
Feb 2007
Claudia has always been very dependable, professional and polite. Claudia takes pride in her work and is very receptive to suggestions/requests.
KAREN W.
Oct 2005
CLAUDIA RETURNED MY CALL PROMPTLY ON 9/5, AND TOLD ME SHE WOULD BE AT MY HOME 9/6 AT 1030AM. THEY GOT LOST AND ARRIVED JUST BEFORE NOON. I WAS VERY HAPPY I COULD BE WORKED IN SO FAST, A BROKEN WRIST WOULD NOT ALLOW FOR WINDOW CLEANING BY ME.I HAD TOLD HER I NEEDED TO LEAVE BY 200PM, SO TIME WAS SHORT. THEY WENT TO WORK, ONE INSIDE AND ONE OUT. AND DID FINISH AROUND 200PM. CLAUDIA'S SON WANTED TO BE SURE I WAS HAPPY, AND I SAID YES, AS I HAD TO LEAVE. WHAT I DISCOVERED LATER, THE 4 WINDOWS WITH SCREENS, THEY DID NOT CLEAN THE SCREENS, AND THE SILLS IN AND OUT WERE NOT CLEANED, IT IS A VERY EASY THING TO DO WHEN WASHING THE WINDOWS, HAVING TO GO BACK AND DO THAT WAS BOTHERSOME. THEY WERE VERY POLITE, AND WORKED HARD, I JUST DID NOT HAVE TIME TO CHECK BETTER, I AM SURE THEY WOULD HAVE FIXED THE PROBLEM. THE PRICE SEEMED HIGH, COMPARED TO WHAT I USUALLY PAY, $125.00.
Response from CLAUDIA'S CLEANING ETC ETC ETC
"I ALWAYS WANT MY CLIENTS TO BE SATISIFIED, SO I DID OFFER TO COME MAKE IT RIGHT, SHE DECLINED."
PAT C.
Oct 2005
THE CLEANING WAS ADEQUATE, THEY DID NOT BRING THEIR OWN VACUUM.
LEE T.
Oct 2005
CLAUDIA WAS VERY FRIENDLY, PROFESSIONAL AND PROMPT TO RESPOND TO PHONE CALLS AND MESSAGES. AFTER SOME INITIAL CONFUSION AS TO THE THE SCHEDULED TIME, SHE MADE EXTRA EFFORT TO GET THE JOB DONE. THE QUALITY OF THE WORK WAS MIXED, IN MY OPINION: A FEW THINGS (LIKE THE KITCHEN SINK) WERE NOT CLEANED TO MY SATISFACTION, BUT WORK ON THE FLOORS AND STOVE WAS GREAT. THIS WAS MY FIRST EXPERIENCE HIRING A CLEANING SERVICE. I WAS HOPING A PROFESSIONAL COULD DO A BETTER JOB THAN I CAN ON MY OWN. BUT IN THE END, I DIDN'T FEEL LIKE THE RESULTS I GOT JUSTIFIED THE COST.
KIM F.
Sep 2005
CLAUDIA CLEARLY KNOWS HOW TO CLEAN HOUSES. UNFORTUNATELY, HER SON WAS NOT ABLE TO HELP HER THIS DAY AND SHE HAD A NEW EMPLOYEE THAT SHE WAS TRAINING. SO, MY HOME WAS NOT CLEANED TO MY SPECIFICATIONS.
Response from CLAUDIA'S CLEANING ETC ETC ETC
"I CALLED HER DAYS BEFORE THE CLEAN AND TOLD HER THE SITUATION, AND ASK IF I COULD CHANGE OUR CLEANING DAY, WHEN MY SON WOULD RETURN, AND SHE SAID NOT TO WORRY. JUST COME WITH NEW EMPLOYEE."
PAT C.
Apr 2005
THE SERVICE WAS PROVIDED ON TIME (SOMEWHAT EARLIER THAN SCHEDULED), THE SERVICE PROVIDERS WERE PLEASANT, THE PRICE WAS OK.
JAN J.
Mar 2005
GOOD PRICE FOR THE AMOUNT OF WORK DONE. PLEASANT STAFF. EXCEPTIONAL CLEANING.
Larry B.
Mar 2005
HAVE HAD GOOD EXPERIENCE WITH CLAUDIA. SHE IS THOROUGH AND RELIABLE. CLAUDIA CHARGES BY THE HOUR AND SEEM TO WORK VERY EFFICIENTLY.
Lisa B.
Mar 2005
CLAUDIA'S CLEANING HAS PROVIDED A CONSISTENT AND HIGH-QUALITY LEVEL OF SERVICE. OUR HOUSE ALWAYS LOOKS GREAT AFTER THEY COME! ON OCCASION, SMALL THINGS HAVE BEEN FIXED (CLEANED OUR SHOWER HEAD) WITHOUT OUR REQUESTING! CLAUDIA IS VERY PROFESSIONAL, ALWAYS RETURNS CALLS PROMPTLY, AND COMMUNICATES WITH US THROUGH NOTES AND PHONE CALLS.
LOU O.
Feb 2005
CLAUDIA AND HER ASSISTANTS HAVE BEEN VERY GOOD TO WORK WITH. THEY ARE ALWAYS ON TIME AND DO CONSISTENT WORK - EVEN DURING BUSY HOLIDAY WEEKS. CLAUDIA IS VERY PLEASANT AND HER PRICES ARE REASONABLE.
Homeowner
Feb 2005
WE STARTED HAVING A PROBLEM WITH SCHEDULING AND NO LONGER USE HER SERVICES. SHE WAS EXCELLENT IN THE BEGINNING, BUT THEN HER QUALITY WENT DOWN AFTER A WHILE.
LUIS D.
Feb 2005
WHEN WE FIRST CALLED CLAUDIA, SHE WAS BOOKED AND HAD NO OPENINGS. LUCKILY FOR US, SHE HAD AN UNEXPECTED OPENING THE NEXT DAY. CLAUDIA AGREED TO COME TO OUR HOME IN EARLY JANUARY, 2005, TO GIVE US AN ESTIMATE. SHE WAS VERY THOROUGH IN HER ESTIMATE, AND DEMONSTRATED A GREAT DEAL OF PROFESSIONALISM. WE DECIDED TO HIRE HER ON A BIMONTHLY BASIS BASED ON HER HIGH RECOMMENDATIONS ON ANGIE'S LIST AS WELL AS OUR INITIAL POSITIVE IMPRESSIONS OF HER PROFESSIONALISM. SINCE THEN, WE HAVE BEEN VERY HAPPY WITH HER EXCELLENT AND THOROUGH WORK. SHE IS PUNCTUAL AND HAS GREAT FOLLOW-UP, ASKING US IF WE ARE HAPPY WITH THE SERVICE AND DEMONSTRATING AN HONEST OPENNESS TO FEEDBACK. WE HAVE NEVER SEEN OUR WOOD FLOORS SO CLEAN! WHEN WE GET HOME FROM WORK AFTER SHE HAS BEEN THERE, THE HOUSE IS NOTICEABLY SPOTLESS AND SMELLS GREAT. WE HIGHLY RECOMMEND HER, AND WE INTEND TO USE HER SERVICES FOR A LONG TIME TO COME!
LAURA E.
Oct 2004
FANTASTIC! REFRESHING TO HAVE SOMEONE DO A GREAT JOB FOR A GOOD VALUE. WE WILL DEFINITELY BE ASKING CLAUDIA TO COME BACK AGAIN.
SARA P.
Sep 2004
OCCASIONALLY ERRATIC CLEANING, BUT NORMALLY EXCELLENT JOB FOR SURFACE WORK. NEED TO ARRANGE IN ADVANCE TO ALLOW TIMES FOR ''SPECIAL JOBS''. CLAUDIA AND HER SON VARY ON WHO DOES THE HOUSE; WHEN HE DOES IT AND HAS TIME, ODD JOBS MAY GET DONE TOO!
STEVE U.
Sep 2004
CLAUDIA CAME OVER TO GIVE ME AN ESTIMATE AND WE ARRANGED FOR HER TO COME OVER THE FOLLOWING WEEK. SHE DID AN EXCELLENT JOB WITH A CHALLENGING HOUSE UNDER CONSTRUCTION. SHE DID A LOT OF DEEP CLEANING THAT WE REALLY NOTICED AND DID AN OUTSTANDING JOB! HIGHLY RECOMMENDED!
Steve P.
Aug 2004
VERY POLITE AND ON TIME. GREAT ATTITUDE.
LISA H.
Aug 2004
CLEANING QUALITY WAS VERY GOOD. SHE WAS WILLING, WHEN SCHEDULE REQUIRED, TO CHANGE DAY OF CLEANING, WAS VERY OPEN TO HEARING FEEDBACK AND RESPONDED PROFESSIONALLY.
Lisa B.
Jul 2004
CLAUDIA'S CLEANING HAS PROVIDED A RELIABLE AND CONSISTENT SERVICE. THE HOUSE ALWAYS LOOKS WONDERFUL WHEN WE ARRIVE HOME.
Homeowner
Jul 2004
ON TIME, RESPONSIVE, GOOD SERVICE, AND VERY THOROUGH. A FEW ITEMS WERE MISSED THAT I EXPECTED TO BE DONE, BUT SHE WAS BALANCING BETWEEN MEETING HER ESTIMATED TIME, AND GETTING AS MUCH WORK DONE AS POSSIBLE. THE WORK SHE DID WAS VERY GOOD.
EVA S.
Jun 2004
ON THE DAY OF CLEANING, I WENT HOME MIDDAY TO MEET HER SON AND MAKE SURE HE DIDN'T HAVE ANY QUESTIONS. ALTHOUGH IT SEEMED TO ME HE WAS WORKING SLOW (AND HE ASKED FOR A TIP), HE DIDN'T HAVE ANY QUESTIONS SO I WENT BACK TO WORK. AT THE END OF THE DAY, HE ONLY CLEANED MY BASEBOARDS AND A SMALL AREA OF THE LIVING AND TOUCHED NOTHING IN THE REST OF THE HOUSE! I WAS EXTREMELY DISAPPOINTED. THEY HAD CALLED TO DISCUSS THE AMOUNT OF WORK THAT THERE WAS TO DO WHILE I WAS IN MEETINGS ALL AFTERNOON. I FIND IT VERY UNPROFESSIONAL THAT A CLEANER CANNOT ESTIMATE THE APPROPRIATE TIME/WORK WITH THE LEVEL OF DETAIL THAT I PROVIDED. MY HOUSE WAS COMPLETELY STRAIGHTENED OUT PRIOR TO THEIR ARRIVAL AND SHOULD HAVE BEEN VERY STRAIGHTFORWARD. I THINK THIS WAS A VERY BAD MONEY VS VALUE PROPOSITION.
Response from CLAUDIA'S CLEANING ETC ETC ETC
"SHE CALLED ABOUT GETTING HER MOLDINGS CLEANED, AS A PAINTER WAS COMING THE FOLLOWING DAY. THERE WAS NO TIME TO DO AN ESTIMATE. SO I TOOK INFO FROM HER ABOUT HER PLACE AND SET A 4 HOUR TIMEFRAME BASED ON HER DESC., SHE SAID HER PRIORITY WAS THE MOLDING. MY SON ARRIVED AT HER HOME THE FOLLOWING DAY AND CALLED ME TO TELL ME THAT THE HOUSE WAS LARGER THAN HER EST. OF 2,500 SQ. FT. I TOLD HIM SINCE IT WAS LARGER AND COULD NOT BE DONE IN THE 4 HOURS TO CONCENTRATE ON THE MOLDINGS. WHEN SHE ARRIVED, HE WAS ON HIS HANDS AND KNEES CLEANING MOLDINGS. SHE ASKED HIM TO DO OTHER TASKS, LIKE CHANGING LIGHT BULBS, ETC. SHE ALSO TOLD ME THAT EVERYTHING WOULD BE MOVED AWAY FROM THE MOLDINGS. BUT SHE HAD STACKS OF BOXES THAT MY SON HAD TO MOVE TO GET TO THE MOLDINGS. MY SON DID WHAT HE COULD IN THE 4 HRS WE HAD AGREED ON. I CALLED HER AND SAID WE COULD COME BACK THE NEXT DAY TO DO MORE CLEANING INVOLVING EXTRA TIME. SHE SAID SHE WOULD CALL ME BACK BUT I NEVER HEARD BACK. NO TIP WAS EVER REQUESTED."
Homeowner
Apr 2004
PUNCTUAL, PROFESSIONAL, RETURNS CALLS, THROUGH, AND PLEASANT.
JODY B.
Apr 2004
CLAUDIA HAS BEEN CLEANING FOR ME FOR THE PAST YEAR AND HAS ALWAYS PROVIDED EXCELLENT SERVICE FOR A FAIR PRICE. IT IS WONDERFUL TO RETURN HOME ON THE DAY CLAUDIA HAS CLEANED THE HOUSE!
Homeowner
Mar 2004
I KNEW IT WOULD BE CHAOS IN MY FORMER APARTMENT AND THUS THOUGHT IT WISE TO CONTACT CLAUDIA OF CLAUDIA'S CLEANING SERVICE. SHE WAS SUPERB! WE UNDERESTIMATED THE TIME REQUIRED TO VACATE THE APARTMENT. THUS CLAUDIA ARRIVED BEFORE WE LEFT. SHE WAS GRACIOUS ABOUT IT. SHE SIMPLY AND QUITE EFFECTIVELY WORKED AROUND US; THEN, WHEN SHE HAD THE APARTMENT TO HERSELF, SHE DID A MAGNIFICENT CLEANING JOB. SHE CLEANED, VACUUMED AND EVEN POLISHED THE KITCHEN CABINETS. IT LOOKED BETTER WHEN I MOVED OUT THAN WHEN I WAS OCCUPYING THE APARTMENT.
Licensing
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FAQ
CLAUDIA'S CLEANING ETC ETC ETC is currently rated 4.5 overall out of 5.
No, CLAUDIA'S CLEANING ETC ETC ETC does not offer free project estimates.
No, CLAUDIA'S CLEANING ETC ETC ETC does not offer eco-friendly accreditations.
No, CLAUDIA'S CLEANING ETC ETC ETC does not offer a senior discount.
No, CLAUDIA'S CLEANING ETC ETC ETC does not offer emergency services.
No, CLAUDIA'S CLEANING ETC ETC ETC does not offer warranties.