Founded 1957 • With Angi since October 2003
Service Provider ResponseI am so sorry for the poor communication on our part. After taking the call on a Sunday and scheduling the next Tuesday, we apparently did not understand the timing for your closing. Having been in this business for 60 years, we normally do much better. I know we have for your father-in-law as indicated by his positive reviews on this site. We hope you will give us another try. [Member Name Removed] Owens
Service Provider ResponseI am sorry we did not get back to you in time-I understand we did call, but you had already found another company. Unfortunately, with the cold weather upon us in the last couple weeks, we are swamped. Even before that we have been so busy we have been trying to hire more help. In fact, we finally added another dispatcher for our Home Comfort division just today. In the meantime, we have had to call on others, like our receptionist, to try and help out. I have to say where we really failed you was not telling you we would not be able to get there before overtime. I'm afraid that is our service mentality to try and take care of everyone. But with a call coming in at 2:00 with the first cold week of the year, it would be almost impossible to get there in that short of time. In fact, under those circumstances I think we would have almost automatically asked for approval for overtime. All not an excuse for what happened, just perhaps a little background. Like my late father who founded this company 56 years ago always said, "not many of left that are perfect". So I apologize again for our poor communication and the trouble it caused you. We will work hard to make it up to you and do better in the future if you should decide to call us again. John Owens President
Service Provider ResponseOwens Companies was contracted by a government agency to install a new furnace for [member], which was completed on October 15 of 2009, not 2010. The installation was signed off on as being without issue by [member] and the government agency on December 1st 2009. It was not until over five months later on May 15th 2010 that we received a complaint about an air leak. Upon inspection, it was found to be in the duct system- well past our installed work (due to the agency program and financing, our work was strictly limited to a new furnace-no ductwork). Because the leak was not readily accessible, we informed [member] that a repair could easily be made when his planned air-conditioning unit installation was completed the following season. Regarding the water leak, with pictures [member] sent as well as our own investigation it is clear the leak was a result of a plugged coil. In fact the pictures clearly show the coil was level. We are very sorry for the problems [member] has experienced but it is a 30 year old system. Further, we have tried to assist [member] but must respectfully disagree that our simple furnace replacement had any relation to a duck leakage in the house and plugged drain pan off the air-conditioning coil.
Service Provider ResponseMy sincere apology for our lack of response. We pride ourselves on not only responding to requests, but doing so promptly. I can only guess as to how your call or number was misplaced on our end. As my father used to say, "not many of us left that are perfect". We do hope if a need arises in the future, you will try us again. Be advised that this report states "Paid Too Much". We did not do any work for the Johnson's, we did not charge them anything. John Owens
I started in the Masonry business in 1976 and have been working ever since. I started my business in 1980 and incorporated in 1986. We are a small company with an experienced crew. They've all worked with me for the last 20 years. Experienced with working with condo associations and large building tuck pointing, brickwork, and stone work.
“Your Full Service Multi-Project Provider” The Construction Group, Inc. has over 30 years of experience in the Minnesota construction and remodeling industry. We provide Storm damage inspections, insurance claim assistance, new construction, remodeling services, weatherization, and home exteriors for Minnesota home owners, apartment complexes, town homes, condos, and commercial buildings. We ensure client satisfaction by providing big company performance and quality with the personalized attention you get from a small company. The Construction Group, Inc. is Owens Corning and GAF preferred contractors, as well as members of the Minnesota BBB with an A+ rating. Serving all of Minneapolis, St. Paul and surrounding areas.
Carlos Cleaning is owner operated and focused on quality. We look forward to working with you!
2022 Super Service Award
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Owens Companies is open:
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Owens Companies accepts the following forms of payment: Check, Visa, MasterCard, American Express, Financing Available
No, Owens Companies does not offer free project estimates.
Yes, Owens Companies offers eco-friendly accreditations.
Owens Companies offers the following services: Boilers, furnaces, air conditioning, heat pumps, radiant floor heating, oil systems, spacepak mini duct systems, radon measurement & mitigation, wine cellars, computerized system analysis, air purification and humidification systems, duct zone control panels & wireless themostats.