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American Dream Home Improvement

Founded 2000 • With Angi since October 2015

4.4

(9) Verified Reviews

Description

A family owned business since 2000, American Dream Home Improvement, Inc. (ADHI) is a market leader in the exterior home repair and storm restoration industry. ADHI's mission is to provide unparalleled customer service and representation to all of our homeowners and to the insurance industry. ADHI has received several high honors such as being an Owens Corning Certified Platinum Preferred Contractor, as well as the Top Volume Contractor in the country with Owens Corning for the past 3 years in a row. In addition, Roofing Contractors Magazine has placed ADHI as being the #1 residential roofer in Illinois and the largest residential roofer in the nation....

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Verified Reviews

A few reviews for this pro...
4.0

07/01/2020

At first I thought it was okay. We had the work done in the fall. The next spring we had a really bad rain storm and it started "raining" through our light fixture in the dining room. When we called someone did come out, did what he said was a "band aid fix" and they would be back. They never came back. A few days ago we had another bad rain storm and the dining room fixture started "raining" agai...

Description of Work
NEW ROOF/SHINGLES

Category roofing

5.0

04/14/2017

Nate has worked very **** ** my behalf with insurance company to get the best possible solution. He has been great to work with- highly recommend.

Description of Work
New roof and siding due to hail damage

Category roofing

5.0

02/20/2017

Excellent! Al was outstanding to work with.

Description of Work
Roof replacement

Category roofing

1.0

01/12/2017

This company only did the roof and kept the money. I had my insurance company come out twice to get more approved because the 1st time ADHI said they only can do the roof at that price. After my insurance company came the 2nd time they gave me around 3,000 for additional work. Now ADHI kept the extra money and refuses to do the work or return the money, because the account is at 0 and they don't d...

Description of Work
Roof replacement, garage wrap,trim, and gutters.

Category roofing

5.0

11/30/2016

Right from the very beginning to the very end we had great customer service. The sales representative Alan was friendly and professional. He explained the process very clearly. The crew who came out to do the work to replace our roof were on time and and did a great job both with the replacement and clean up afterwards. We had a great experience with this company and would recommend them to anyone...

Description of Work
Needed a new roof put on house and garage after hail damage.

Category roofing

5.0

11/13/2016

The entire project went smoothly from start to finish. The sales representative was the best part of the whole experience. He was knowledgeable, extremely helpful, and "went the extra mile", to make this a pleasurable experience. He stopped by several times to keep us informed about when materials were being delivered, when the job would be started, and during the work to see how the job was going, as well as after all was done, he even came by to remove any left over materials himself. The work crew did a great job, they were quick, professional, and cleaned the area well. You can trust in this company. The only thing I had to do was pick out the color of roofing and pay the insurance deductible. There were no hidden or unexpected costs. Marvin M.

Description of Work
Complete roof tear off of home with attached garage and large unattached shed, replaced bad decking, and re-roofed both structures. Also, replaced all aluminum roof edge, supplied all materials, upgraded our roof from 3-tab to architectural roofing at no additional charge, replaced all metal stacks and vents, cleaned up the area and hauled away all scrap.

Category roofer

5.0

11/05/2016

It went well, all appointments by American Dream Home were kept and on time. Jacques was prompt, friendly and courteous. He worked with myself and my insurance company and the roof was replaced with a quality product and in just over one day. It looks great. Definitely recommend.

Description of Work
Roof damage.

Category roofer

1.0

10/22/2016

Our experience with American Dream Home Improvement started out good. Nate was initially helpful and friendly, and walked us through the first inspection of our roof. When it was denied, he encouraged us to ask for a second inspection. That, too, was denied, but we were ready to work with ADHI for our new roof. I asked a few times to meet to pick roof colors and sign a contract, and was told a few times that someone was going to call us and come to our house to finalize the contract and colors. This never happened. One Thursday morning as we were leaving for work, some workers showed up with ladders and asked us to clear the driveway so they could begin work on the roof. We didn’t even know which company they were with (and neither did they!) since we had estimates from quite a few companies. After a phone call to their boss, we found out it was American Dream Home Improvement. I called them to STOP all work on our home because it was not approved by us. We were quite upset. Would they have ripped off our roof that day and left it uncovered? (No shingles had been delivered) Or would they have gone ahead and put shingles on that we did not choose or approve? We did receive a text apology from Nate. But after a few more messages back and forth, Nate texted us this: “We don’t want your small bid from your small house. Have a nice life.” What a horrible, demeaning thing to say to anyone, especially a potential customer. Please, do not use American Dream Home Improvement.

Description of Work
We needed a new roof, gutters, soffits, and fascia.

Category gutter repair contractor","roofer

3.0

12/02/2015

unknown

Description of Work
Company didn't pull permit when roof replaced. Permit was later obtained after confronting them.

Category roofer

    Services Offered

    American Dream Home Improvement offers full replacements to roofing, siding, and/or gutters due to wind and hail damage.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    No
    Warranties
    Yes