UNIVERSAL SPRAY & DRYWALL INC

Excellent! Thanks to Universal for not overlooking the small jobs as many other contractors did. For any future drywall needs, I will use them again and I will highly recommend them to others. Also, thanks to the office staff. It was nice to know I could always talk to someone rather than leaving a message.

Professionalism that is hard to beat! Initially, the work was not well supervised. The job was done very poorly, and the painter had to stop part way into the job to let them come back to edge it. However, Universal Spray and Drywall stood by their pledge of quality work. They immediately agreed to redo the entire project at no cost to us. Much of the poor quality involved the painter which they had recommended. Universal paid another quality contractor (new to our project) to complete the project to insure a job well done. They did beautiful work, and I would hire them again in a heart beat! I appreciate a contractor that stands by their quality.

They called ahead to make sure the time and date would work.  They showed up on time and completed the work very quickly.  After they cleaned up, it was as if they were never there.  The ceiling looks great!

As scheduled, all employees were punctual, professional and did a very nice job.

I especially appreciated their invoice and payment system online - very convenient for me.

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It did take a long time, even accounting for slow drying due to high humidity. The bathroom was also patched and painted. I'd forgotten to take out the caddy hanging on the shower head - so it was covered in dust. I'm happy with the final product.

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Approx. 4 day job due to multiple step process. Homeowners need to remove all furniture. Homeowners and pets should not remain in house after day 1 Kilz oil paint seal. They do a great job sealing off all walls and install zipper doors where needed.Beautiful final knockdown ceilings!
Note: this homeowner likes to paint but priming and painting knockdown is a tough job, May want to consider hiring a professional spray painter.

The technicians did an excellent job and left the house spotless.

This was the best drywall experience I've had.  Since they are a larger company with several crews and a dedicated office folks there was always someone there to answer the phone.  The process first started out with an estimator.  Since this was a repair job he explained it was simple time and materials.  $100 for the first hour, $50 each additional plus a minimal amount of materials.  He estimated 8-10 hours total for all the work split over a couple days.  
 
Next the scheduler set up the times.  The scheduler also called the morning started to verify times.  The crew spent a lot of time putting up plastic and tarps each day to ensure furniture and floors stayed as clean as possible.
 
I was very happy with the final results and the responsiveness of the company.  I would recommend them in the future.

Clean, customer focused, quick and efficient! They did an amazing job

1. We contacted Keith from Universal after reviewing feedback on Angie's list and scheduled an appointment within 2 days.
2. He showed up on time, LISTENED, and then inspected our home and pointed out things that we had not seen.  He told us that he would continue to point out increasingly minor things until we would tell him to stop at that level of detail.
3. After our walk thorugh, he went back and made all his measurements
4. He then told us what he would recommend in all areas, told us that he would prepare his estimates and would email them to us.
5. Within 24 hours he emailed us an understandable and complete quote
6. We signed the quote and arranged the week that we would turn the house over to Keith and his team.  Then we left for a 5 day vacation when his team moved in to do the work.
7. They completed the work on time, 
8. Keith did a walkthrough and while the work met our expectations not all areas met his expectations.  He explained what he saw, appologised for the inconvinience and asked to have his team return for another day and half to meet HIS expectation for the finished job.
9 His cleaning team came in and did a good job cleaning up the dust, and other debris from the operation.
10. Keith called a couple of time during the project to ask "how is it going for you?" and after the job was done by about a week, he called to ask "how do things look"?  Overall - excelent clear communication 

Good job - looks perfect

From the first phone call to the last things went quickly and smoothly. With four kids and a dog in the house I needed someone to be efficient and capable of doing our job. Courtesy phone calls were made by Travis before each time he came to do work. Always showing up at the time he said. He was respectful of my house not leaving any mess that needed to be cleaned up. He brought all of his own equipment, including his own vacuum cleaner to vacuum our bathroom AND hallway near where he worked. Unless you knew someone was working in our house, you never would have guessed it. I would recommend this company to all my friends! Our bathroom is almost complete, and Universal Spray and Drywall made this big job at home very easy!

This company is great and I'd refer them to anyone! Came out the same day we called them to estimate for a skim coat job. Very next day the installer was out to start the job. Beautiful work, super nice installer, he taped plastic everywhere so there would be no mess, then at the end of the job, even bought in his own vacuum to clean up everything perfectly! All at a very fair price!

They were really easy to work with. They had one person that does the quoting, orders the materials, and runs the job. Different people come out and actually do the work. We had to change the date a couple of times, because other contractors didn't have their work done on time. They were flexible with that. That worked out very well. They even came out on the weekend.

We had some repairs done to a vaulted ceiling that resulted in a need for bleed through protection and re-surfacing. The general contractor could not fix the problems in a timely manner and recommended contacting a "Specialist" for this work. Jim from Universal responded quickly, knew what had to be done, explained our options, and provided a very reasonable estimate. The work was done on time and for the estimate. The workers were friendly, and cleaned up carefully when the job was done. The FOG/KNOCKDOWN finish doesn't have to be painted and looks great!