CarpetClean
About us
Serving the Twin City Metro area since 1989. Family owned & operated. Cost is determined by the job. Additional phone - St Paul & East Suburbs (651)777-2413, West suburbs 763-544-9455. Additional DBA - Carpet Clean, Viking Carpet & Upholstery Cleaning Inc.
Business highlights
Services we offer
3m brand scotchgard protector, Residential & commercial carpet, disinfecting & deodorizing, upholstery & air duct cleaning, water extraction & minor restoration work.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 5% | ||
| 2% | ||
| 0% |
I don't shop around or call anyone else- when it comes time to clean the carpet I call Carpet Clean.
"Thanks for you review. However a couple of things need to be clarified. The date of the cleaning was actually April 15, 2015, The reason our company cleaned only "the middle" of the rooms is because that is what was requested (and charged) Our normal price to clean the areas requested is $244.00, we discounted the price to $219.00 to clean traffic areas in 2 bedrooms along with the Living,Hall Dining & Sun Room. The rate has gone up however since the previous cleaning which was almost 3 years (8/30/2012). Lastly our company Guarantees our service, If a customer is unhappy for ANY reason we will come back out for NO additional charge. Its a matter of a phone call to our office. We hope you will use our service in the future,so we can prove to you that Carpetclean Does What It Says. . . Guaranteed !"
"Our Service is GUARANTEED,if the customer is not satisfied (for any reason) we will return at no charge to remedy any issues. We rely on our customers to notify us of any concerns within a reasonable time frame. There is nothing that can be done in this case as the carpet was cleaned well over A YEAR AGO. Thank-you for your review. We hope that in the future you will give our company another opportunity to show you that Carpetclean Does What Its Says . . . Guaranteed !"
hesitate to give CarpetClean a call!
They came within their 2 hour window on a Saturday, and had given me a call 20 minutes before arriving -- very helpful for my schedule. The techs were experienced (one had over 17 years with this company), curteous (took off their shoes, were respectful of my home, and careful, worked non-stop and got the job done well and effeciently. I asked, after the job was done, how 'bad' my ducts were, and they told me that, honestly, they weren't that bad overall, except for one particular area. I appreciated the honest feedback. I would have no concerns about hiring this group again for duct work, or carpet cleaning, considering the experience I had.
The only constructive criticism I could offer is that the floor registers were put back opposite of how I had them (deflector was pointing towards the wall, and I had them pointing towards the room). This was easy for me to fix (simply rotate).
Overall, I was very pleased, and would absolutely use them again, and recommend them without hesitation.
Could not be more pleased with the results. We have an older carpet and had a couple of old cats -- bad combination. But Carpet Clean got stains out that 2-3 previous cleaners could not get! These guys are good! Even better yet, no high pesssure to get stain protector or any of that BS. They came in, did the job, thanked us, and left. And the price is very reasonable.
Licensing
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