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CarpetClean

About us

Serving the Twin City Metro area since 1989. Family owned & operated. Cost is determined by the job. Additional phone - St Paul & East Suburbs (651)777-2413, West suburbs 763-544-9455. Additional DBA - Carpet Clean, Viking Carpet & Upholstery Cleaning Inc.

Business highlights

Emergency services offered
36 years of experience

Services we offer

3m brand scotchgard protector, Residential & commercial carpet, disinfecting & deodorizing, upholstery & air duct cleaning, water extraction & minor restoration work.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.862 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
5%
2
2%
1
0%
Showing 1-25 of 62 reviews
Greg W.
Jul 2019
5.0
Yes, I recommend this pro
$250
It is a pleasure to work with truly professional company

Greg W.
Feb 2017
5.0
Yes, I recommend this pro
Excellent job. Would recommend.

Jean B.
Jan 2017
5.0
Yes, I recommend this pro
unknown

Gayle B.
Oct 2015
5.0
Yes, I recommend this pro
$180
I have used this company for carpet cleaning for nearly 20 years and have always found them to do great work. Prices are on par with others. Very professional people. My mom also used them recently, and the carpet looked like new when they were done. This time I hired them to do cleaning of bare basement floor because there was too much dirt/dust after remodeling and drain tile installation to go down my household drain if I scrubbed/mopped it myself, and a shop vac would not fully do the trick. It came out looking much better and ready to have carpet installed now.

Erich C.
Oct 2015
5.0
Yes, I recommend this pro
$208
I've used Carpet Clean about every 18 months for several years now. When I first looked for a carpet cleaner, I called around and I found Carpet Clean was $50-$100 less than everyone else. I've always been satisfied. The carpet is always cleaned. The carpet isn't sopping wet - it dries by evening. I don't know what I would get by calling a more expensive company?  I doubt anything. They have been in business 28 years. They usually send out Shawn and Ryan but Alan was here once too- the fact employees seem to stay suggests they are quality people and are fairly treated.
I don't shop around or call anyone else-  when it comes time to clean the carpet I call Carpet Clean.



Dean M.
Aug 2015
2.0
$195
only cleaned the middle of the room. When I went to move the furniture, they seemed unhappy. The price was about 30% higher than the first time. They left a spot in the bed room uncleaned.
Response from CarpetClean
"Thanks for you review. However a couple of things need to be clarified. The date of the cleaning was actually April 15, 2015, The reason our company cleaned only "the middle" of the rooms is because that is what was requested (and charged) Our normal price to clean the areas requested is $244.00, we discounted the price to $219.00 to clean traffic areas in 2 bedrooms along with the Living,Hall Dining & Sun Room. The rate has gone up however since the previous cleaning which was almost 3 years (8/30/2012). Lastly our company Guarantees our service, If a customer is unhappy for ANY reason we will come back out for NO additional charge. Its a matter of a phone call to our office. We hope you will use our service in the future,so we can prove to you that Carpetclean Does What It Says. . . Guaranteed !"

Thorne H.
Aug 2015
5.0
Yes, I recommend this pro
$220
I have used them for years. Excellent job always. Very dependable.


Chris C.
Dec 2014
3.0
$125
They were ok. Not great, but ok. I think they could have worked more on the heavily trafficked areas than they did.
Response from CarpetClean
"Our Service is GUARANTEED,if the customer is not satisfied (for any reason) we will return at no charge to remedy any issues. We rely on our customers to notify us of any concerns within a reasonable time frame. There is nothing that can be done in this case as the carpet was cleaned well over A YEAR AGO. Thank-you for your review. We hope that in the future you will give our company another opportunity to show you that Carpetclean Does What Its Says . . . Guaranteed !"

Lee A.
Jan 2014
5.0
Yes, I recommend this pro
It’s been our good fortune the past 5 years to have a trusted business relationship with CarpetClean. As a busy and property management company in the Twin Cities, CarpetClean has provided reliable service, fantastic results, at a consistently competitive price. If you want your carpet s clean by friendly professional technicians who really know their stuff – don’t
hesitate to give CarpetClean a call!

Rodger R.
Jan 2014
5.0
Yes, I recommend this pro
$150
.

Daniel C.
Jul 2013
5.0
Yes, I recommend this pro
$350
I was thrilled with the service. From making the appointment with Alan over the phone, to getting the service performed. Alan put me on a wait list for a sooner weekend opening, and then worked with my schedule to help me fit into an opening that came up. Alan gave me a good estimate, and explained how the detailed quote would come when the techs arrived.
They came within their 2 hour window on a Saturday, and had given me a call 20 minutes before arriving -- very helpful for my schedule. The techs were experienced (one had over 17 years with this company), curteous (took off their shoes, were respectful of my home, and careful, worked non-stop and got the job done well and effeciently. I asked, after the job was done, how 'bad' my ducts were, and they told me that, honestly, they weren't that bad overall, except for one particular area. I appreciated the honest feedback. I would have no concerns about hiring this group again for duct work, or carpet cleaning, considering the experience I had.
The only constructive criticism I could offer is that the floor registers were put back opposite of how I had them (deflector was pointing towards the wall, and I had them pointing towards the room). This was easy for me to fix (simply rotate).
Overall, I was very pleased, and would absolutely use them again, and recommend them without hesitation.

Threse M.
May 2013
3.0
$100
Technicians were on time and friendly. However, I requested additional cleaning for cat urine. They used a type of and quot;disinfectantand quot; that didn't really do the trick. (I know cat urine is not easy to remove and expected the first cleaning might not do the trick). I paid extra for the disinfectant treatment expecting the entire sofa would be treated, but they only applied it to the half of the sofa! It seems he decided that they only needed to put it on the half that smelled the worst. They seemed to be in a hurry to leave. I will definitely use another service next time.

Erich C.
Apr 2013
5.0
Yes, I recommend this pro
$192
Went very well - notes above.

MaryAnn S.
Apr 2013
5.0
Yes, I recommend this pro
$196
edut

Sid R.
Jan 2013
4.0
Yes, I recommend this pro
$135
Carpets are clean. They were left very wet and not smooth. It's expensive.

Uve H.
Dec 2012
5.0
Yes, I recommend this pro
$190
Cleaning done quickly and professionally

Diane L.
Nov 2012
5.0
Yes, I recommend this pro
$100
We were able to make an appointment very quickly, they arrived within the time frame they said they would, and were helpful in answering questions. They moved couches to clean underneath and put everything back where it belonged. Carpet looks great.

Nichole C.
Aug 2012
5.0
Yes, I recommend this pro
$300
Awesome service! carpets look really good and reasonable price.

Patrick M.
Jul 2012
5.0
Yes, I recommend this pro
$250
I had read the excellent reviews here and in Twin Cities Checkbook. They are all true.Set up time we wanted with one phone call. They called us when they were on the way and arrived right on time. Two pleasant young men who worked their butts off! Very efficient, one prespraying spots, the other doing the cleaning. Moved couch, loveseat, chairs, dining room table, etc, to clean underneath. Did the walking areas in the bedrooms for half the usual room price. Took a little over an hour all told.
Could not be more pleased with the results. We have an older carpet and had a couple of old cats -- bad combination. But Carpet Clean got stains out that 2-3 previous cleaners could not get! These guys are good! Even better yet, no high pesssure to get stain protector or any of that BS. They came in, did the job, thanked us, and left. And the price is very reasonable.

Susan A.
Jul 2012
5.0
Yes, I recommend this pro
They were willing to work with me on my schedule and it was quite varied. They did come when I wasn't home but the person that let them in said they were very professional and efficient. They had a bit of a problem with some stains in the family room that were here when we moved in. I think that their pricing was competitive and their quality was excellent

Erich C.
Apr 2012
5.0
Yes, I recommend this pro
$297
This is the 2nd time I've used them. They are less expensive than almost everyone else - I checked it out last time. They also have Saturday service and many places don't. They don't charge you more if they find a spot. They do an excellent job. I have no need to ever call anyone else for carpet and upholstery cleaning.

KAREN V.
Apr 2012
5.0
Yes, I recommend this pro
$106
We are going to be selling our house and needed rooms cleaned. We called them on a MOnday and asked if we could get rooms cleaned on Thursday and they told us that would be no problem. They gave us our choice of times and they were punctual. They worked h****** a couple of trouble spots with great results.

Joy S.
Apr 2012
5.0
Yes, I recommend this pro
$230
Carpetclean has cleaned my carpets for years. They do a great job!

PAM M.
Mar 2012
5.0
Yes, I recommend this pro
$50
Everything went great. No complaints.

Ingrid N.
Feb 2012
5.0
Yes, I recommend this pro
$140
We were very pleased with the whole experience and would definitely use them again. They were very clean and professional.....and personable!
Showing 1-25 of 62

Licensing

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FAQ

CarpetClean is currently rated 4.8 overall out of 5.

CarpetClean accepts the following forms of payment: CreditCard

Yes, CarpetClean offers free project estimates.

No, CarpetClean does not offer eco-friendly accreditations.

No, CarpetClean does not offer a senior discount.

Yes, CarpetClean offers emergency services.

No, CarpetClean does not offer warranties.