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Midnight Sun Pools N Spas

Pool and Spa Servicing, Pool Construction and Installation, Billiard Table Sales,

About us

Sales and service of above & in-ground pools, spas & saunas. We also sell & service billiard tables. We sell chemicals, parts & accessories needed to maintain your spa, sauna or pool. We employ full time service technicians who maintain a certain number of yearly education credits.

Business highlights

32 years of experience

Services we offer

Installation, repair & maintenance of spas, saunas, above & in-ground pools. We also offer weekly water maintenance for your spa or pool. We can move and repair billiard tables. Our showrooms are fully stocked with all our product offerings. Our warehouse maintains all our backstock inventory so you can be certain we will deliver on time.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • PayPal
  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

Filter reviews by service

Showing 1-2 of 2 reviews
Tom J.
Nov 2016
1.0
Pool and Spa Servicing
$5,000
We were offered a deal too good to pass up on a new tub, as an appology for the problems with the last salesman who had since been fired. (Dean was his name.) Got a new tub, which came on time, was setup promptly. Valves were too stiff to turn, I called, they said to just turn them, They felt like they'd break, so I went into the store, and was told again to just turn them. So I went home, and I did, and it broke. So after that, the third time I asked for a tech to come look at it, they sent him out. He tried turning one, and he broke another valve. They charged us for BOTH. I had to request multiple times for those charges to be removed, since it was probably a warranty repair, and I didn't break the second one. Now for the topping. The tub felt cooler when we got it, I mentioned it but was told something about differents tubs feel different. finally, nearing the end of our warranty, I checked with a digital thermometer, and it was 100 degrees, while the display said that it was 104, big difference in a hot tub. Went to the store, and talked to the owner. He broght the tech in, and they said that he would be out in the next two weeks to look at it. Its been over a month, and the warranty is over in a couple days. (pretty convenient) I called the factory, who is sending me the parts and gave me instructions on how to do the repairs myself. The factory was very appologetic, and concerned.

Brenda J.
Dec 2013
1.0
Pool and Spa Servicing
$6,000
Poor service after the sale.  Was told they would be here to complete project - waited almost 2 months.  The day they finally scheduled us, they didn't show - had an emergency that needed their attention.  We rescheduled for the following day, they were over an hour late for appt.   Tried to get them to take sauna back and give us our money, but owner would not do it.   Rude and disrespectful.  Would not recommend doing business here!
Response from Midnight Sun Pools N Spas
"[member name removed], We wish your experience was better. Our experience in working with your husband was very different than what you described in your comments. Our manager tried very hard to accomodate your husband, even going to your home with the installation crew. Your lights were backordered and we tried to explain that. When they came in, we installed them as quick as possible. I choose not to go back and forth about what happened with timing, and specifically about who was rude and demanding first. We could compare notes if you wish, but no one wins in the end. We always give a "window" of when we will be at someones home, and we call ahead as well. As always, we the owners, are in the office daily and over-see our operation. We love Bemidji and being a part of the community. We wish you well, and as we told your husband, we hope you enjoy your sauna. Thank you, Philip & Abbey Nyhusmoen"

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Midnight Sun Pools N Spas is currently rated 1.0 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 9:00 AM - 4:00 PM Sunday: Closed

Midnight Sun Pools N Spas accepts the following forms of payment: PayPal, American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Midnight Sun Pools N Spas does not offer free project estimates.

Yes, Midnight Sun Pools N Spas offers eco-friendly accreditations.

No, Midnight Sun Pools N Spas does not offer a senior discount.

No, Midnight Sun Pools N Spas does not offer emergency services.

No, Midnight Sun Pools N Spas does not offer warranties.

Midnight Sun Pools N Spas offers the following services: Installation, repair & maintenance of spas, saunas, above & in-ground pools. We also offer weekly water maintenance for your spa or pool. We can move and repair billiard tables. Our showrooms are fully stocked with all our product offerings. Our warehouse maintains all our backstock inventory so you can be certain we will deliver on time.