Brian's Floor Covering

Brian was contracted out by a carpet cleaning company to do some repair work in my home to re- lay/stretch carpet after I had internal drain tile put down. I was told by the carpet cleaning company that it would be probably a two day fix as first they needed to reattach the carpet strips (glue them down and then stretch the carpet the next day assuring that the carpet strips would be adhered to the new concrete which had dried for over a week. Brain came out 3 hours early after contacting my husband that he was on his way. He entered the home without ringing the doorbell which startled my teenage kids that were just waking up. Him and his partner got the work down quickly in less than 2 hours. He told me he would give me a $40 discount if I paid cash, which I did. He left me his business card and told me if had any problems to call him back. A few days later, there were areas in which the carpet strips did not adhere to the concrete. I tried contacting him for a week and he final answered his phone stating he was on vacation but would take care of it when he got back. I never heard from him again. I has been over a month from the date of the repair and I have left several voice and text messages and basically have been ghosted. Satisfaction Guaranteed is what is stated on his business card, He doesn't live up to his word.

We have had people into our home for almost 15 years for various projects. All I can say is, I WISH THIS WAS ALWAYS SO EASY!! Brian came the same day. Gave me an estimate over the phone....YEAH! Gave to me a heads up with his arrival and showed up as he said he would. The repair was done well with no hassles. I paid the the quoted amount and he was cheaper than many people I called. I would use his services again and I will recommend them to my neighbors.

Fantastic. We had 3 bids for our carpet installation, two from large carpet companies and Brian. Brian was the only one whose job was not just the sale of the carpet. We have an enormous amount of carpet in our house and the cost to replace our entire house was significant. Brian answered all our questions openly and honestly and gave us his opinion on what might work best for our situation. The pricing on the carpet was better than the other bids and I feel the quality of the installation was better than what we would have seen from the other companies. If you're looking for quality carpet and installation at a fair price, you won't go wrong with Brian.

A FAST high quality installation! I can't say enough good things about Brian's Floor Covering. He came out and gave me a fair estimate on a Friday and finished the job in one day on Tuesday. Very accommodating and patient with my circumstances. I know this new carpeting will help sell my town home! I'd recommend Brian and his team for any carpet installation.

We got five quotes for carpet and installation, including all of the big name companies and the bargain companies you see on TV. If I had it to do over again, I would absolutely choose Brian again! Brian was not just the lowest price quote we received (by almost half!) but the personal service and honest approach was worth the price alone and the carpet we got was just as good of quality or better than any of the other companies we looked at. He has been in the business nearly 30 years, and you could tell he knows his stuff. He was honest about what carpets would wear best in which areas (and they weren't the most expensive either). He gave us a very fair price and expertly installed it in record time. He gave us more information than the other companies and it was obvious he wasn't really just trying to make the sale, he wanted us to love our decision.

Also, even though my whole main floor is hardwood, I really prefer carpet and have always wanted carpet in my sunken family room. Out of all of the companies we looked at, Brian was the only one who gave me the honest downsides to installing carpet in that space, including the tack strips he would have to install and the staples for the pad that would leave permanent holes in the hardwood that would turn color over time. He also talked with us about the traffic pattern and how any carpet would wear in one corner of the room where we have really heavy foot traffic to a bathroom and the mud room. So, he helped me figure out another solution (the large bound custom area rug).

He clearly wasn't just out to make a buck, he was honest and forthright about everything. He showed up when he said, he expertly installed gorgeous, high quality carpet and completely cleaned up after the installation. He loaned us furniture movers that made moving all of the beds and dressers a breeze. If I or anyone i know is ever in the market for carpet, Brian is who we will VERY strongly recommend!

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Brian was responsive to my calls and came to my house in a timely manner.  He was able to fit in a measurement despite having a lot going on the week I called.  He came when he said he would come.  The measurement, sharing of samples and bid went well.  Brian shared his opinions about different carpet types and what would be a good fit for my budget.  He was obviously very experienced and had good thoughts about the best type of carpet and how it should be laid.  He was not at all pushy, just factual and helpful.  He encouraged me to go with a 1/2" pad (very small difference in price), which after having the carpet laid I know is a good decision.
I had received one other flooring estimate from a floor store that overall was cheaper, but it the carpet was a lesser quality, so I thought Brian's bid was overall a better value.  Also, Brian's measurement was less yardage than the flooring store (i.e. less carpet and pad), so it seemed the flooring store had "padded" their measurement estimate.  Overall, Brian instilled confidence and I based on the other bid I knew he was offering a good price.
He came about a week later and installed the carpet, with another helper.  The installation went very well.  The carpet looks wonderful.  They did quick and great work.  I am very happy with the end result.