Sick Computer Inc

They did a good job.  They weren't able to fix the problem because it was a problem with Comcast.  They were on the phone with Comcast for quite a while.  I was very happy with their effort.

Found him on Angie's list. Cost was much less than the other place I checked. $130.00 for two hrs. Came an hour late but called and in this type of field I understood. Had to call 3 times for directions. I Also understood. Seemed very nice. I spent hrs. to get the screens the way I needed them to find things again easily . He said it would be fine and everything I wanted would be there and the way I would understand it. He was hear about 2hrs and 45min. He rushed through things and said he didn't work a lot with printer setup and that they were all different. Did a test read out but not an actual test to be sure fax on printer actually worked, Did not go through what he put in the computer, what computer name I was setup for etc. Only used the new cables if old didn't fit. Said he had to go and I asked if I could call him if I needed questions answered because it did not look or work the way he told me it would and he said of course any time. Convinced me that the security I was using and another very important program did not work very well and convinced me to buy System Mechanic for $40.00 that I found out later was his download and I could not use it and when I called to try and set it up I would have to buy it again. Also paid him $40.00 for Webroot that I found out I only had 331 days left to use. Another one of his downloads. He didn't give me a backup disk for either and now I know why. Then to top it off I paid a neighbor kid friend of mine to help me set it up and I worked hrs. and hrs. call after call to try and get my fax to work properly. I called him many times desperate for help and he has just ignored all my please for help letting it go to voice mail every time. I not only had $80.00 taken from me for a software that I could not use and for a temp software that I now don't trust. I spent hrs. talking with others on the phone to help me set up the plugins correctly and to get the fax to work so I could use the fax and computer that was not set up right. I had to do all that work and more to set things up correctly and paid him too! To do all the plugins and set up and get the fax to run took me 3 days and I am still not sure if he did everything that needed to be entered into the computer correctly. Because of the nightmare I went through I of course don't trust anything he did. I know nothing about how to navigate through all the set up questions etc. That's why I hired someone. Sorry about the spelling (I wish they would put spell check on this).  I'm very tired and physically hurting after all of the things I had to do to fix things the best I could. I will be needing to hire someone else to go over what Derrick Clifton did to have peace of mind and get things back to the way I showed him when he came so I can find and use things again the way I use to.

• Update 9.6.13: I would to address the company response with my own rebuttal. 
• They said that they added ventilation to my garage because I said it was too hot and they say they did it at no extra charge.~ This is untrue, they were supposed to put in on the house roof.  When I asked them why they put them on the garage, I was told it was because of city code. I was then told they added ventilation to my house attic because the attic was so hot.  The insurance company paid for that. They made a mistake on the roof and they are trying to cover their tracks. The city inspector came out and before I had a chance to comment on the 2 vents in garage the city inspector commented that it had nothing to do with code and they don't need to be there. To which I responded "Tell me about it". Jason Barnhouse told me they were going to add 2 vents to the house roof because when he was in the attic of the house it was too hot.
• They said we could call another roofing company in order to double check their work. ~ On 9.5.13 I had a GAF certified contractor come out and inspect their work. They found that the dip edge, Barnhouse was paid full to put all the way around the house per insurance paperwork.  Money they pocketed from the insurance company, still needs completed on the rest of the house.  They just did the back.  They thought I wouldn't know and I didn't until I brought in the GAF certified contractor into inspect.  There are six nails not 4 nails per GAF warranty still need to be put in for the warranty to be good. The chimney cap is so banged up you can see it from the street. The GAF certified contractor even commented on it because he could see it.  He said it needs to be replaced and done in quality. The antenna needs to be secured correctly and so I get good reception.  The GAF certified contractor and I mentioned the work was not done correctly or even finished. and they were the ones trying cheat the insurance company. No wonder they didn't allow me to look at my roof and ask questions about it. 
• Basically I am finding their comments to be lies and they are accusing me of the same misconduct they are perpetrating. 
• This is not a great roof.
• I have tried to resolve these problems by myself without outside assistance.  
• If you read above you will understand my safety and quality concerns for them to fix their work at this point. I have 125 minutes of one of the Barnhouse yelling on me recorded. 
• At this point I am extremely concerned with their threats on my property.

The price was great. Derrick explained what he was doing so I could understand. I didn't know anything about computers so he didn't use computer language. He was very polite and did exactly what he said he would do.

I was having problems with the ethernet and wireless not working so I brought it in to Sick Computer Inc and they repaired it. Tech was professional and kept me up to date on the details of the work being done. They got it done quickly and the prices were good also and my laptop is working great now.