CITY WIDE DOOR CO

Good. Very prompt, courteous.

THE TECHNICIAN WAS COURTEOUS, PROMPT, AND ATTENTIVE TO OUR NEEDS. THE WORK WAS COMPLETED QUICKLY AND ACCURATELY AND AT A REASONABLE COST. THE INSPECTION WAS THOROUGH AND I FELT CONFIDENT THAT THE PROBLEM WAS RESOLVED AND WOULD NOT RECUR SOON.

CALLED NUMBER FROM REFERRAL ON GARAGE DOOR IN OUR NEW HOUSE. THEY ANSWERED RIGHT AWAY, AND LISTENED AND OFFERED ATTENTIVE ASSISTANCE RIGHT AWAY. AHHHH... HOW NICE, DIDN'T HAVE TO REPEAT AND THEY UNDERSTOOD EVERYTHING. I APPRECIATE THAT. I SPOKE, RIGHT AWAY, WITH A TECHNICIAN AND HE WAS MORE THAN WILLING TO LISTEN AND OFFER HELP WITH TELLING ME HOW TO REPAIR MYSELF OR THEY COULD COME OUT. I NEEDED TO LET THEM SEE A SAMPLE OF THE STRIPPING SO THEY WOULD KNOW WHICH ONE TO REPLACE. I CUT OFF A PIECE AND PUT IT ON MY SCANNER AND EMAILED IT TO THEM. THEY CALLED BACK RIGHT AWAY AND CAME OUT THE NEXT DAY. JARROD WAS VERY POLITE AND EFFICIENT WITH REPAIR AND OFFERED SUGGESTIONS FOR REPAIRING OTHER PROBLEMS WITH THE GARAGE. I WAS VERY HAPPY, AND CHARGED WHAT I WAS QUOTED. VERY CONSCIENTIOUS AND, I FELT, TREATED EXACTLY HOW I WOULD WANT TO TREAT MY OWN CUSTOMERS. VERY GOOD SERVICE AND CUSTOMER RELATIONS! RECOMMENDED!