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Storchak Cleaners - Andover
Dry Cleaning Service, Oriental Rug Cleaning, Alterations/Sewing/Decorating,
About us
Family owned & operated. Cost is determined by the job. Additional DBA - Storchak Cleaners and Laundry.
Business highlights
36 years of experience
Services we offer
Dry cleaning, wedding gowns, alterations, tailoring, laundry & shoe repair.
Amenities
Eco Friendly Accreditations
Yes
Reviews
1.02 Reviews
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Showing 1-2 of 2 reviews
Marshall W.
Jun 2013
Dry Cleaning Service
After we insisted there were no bed bugs, the comforter was cleaned but we were still charged the extra $10 because of the vomit per the manager in Andover. We ended spending an extra $200 to have our house inspected for bed bugs. Of course there were no bed bugs found, but this caused a great deal of stress as you can imagine.
JEFF M.
Nov 2011
Dry Cleaning Service
After Storchak took over this location we have had problems nearly every visit. They ruined a $50 pair of pants with two chemical stains. The person at this store agreed the stains did look look like something that occurred during cleaning, and they were not consistent with something I could have done. It took three visits before the owner agreed and accepted my offer for $20 reimbursement (which I based on the age of the pants) which has never been delivered. Over the next two visits they burned the collar on four white shirts each valued at about $60. The stains or burns were all away from the inner collar where browning typically takes place. Because I inspect each shirt I knew these stains were not present when I dropped them off. The owner refused to offer anything. Over the next two weeks I brought other shirts in and went through each with the clerk, with both of us agreeing there were no stains present except in the inner collar. When I picked up my last order their people had added "damaged before cleaning" tags to everyone of my ten shirts. Clearly they want to exempt themselves from any of the damage they cause. Sadly, their employees described me as one of their best customers. Now I must take my business elsewhere and I am willing to drive some distance to stay away from the operation.
Licensing
State Contractor License Requirements
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FAQ
Storchak Cleaners - Andover is currently rated 1.0 overall out of 5.
No, Storchak Cleaners - Andover does not offer free project estimates.
Yes, Storchak Cleaners - Andover offers eco-friendly accreditations.
No, Storchak Cleaners - Andover does not offer a senior discount.
No, Storchak Cleaners - Andover does not offer emergency services.
No, Storchak Cleaners - Andover does not offer warranties.
Storchak Cleaners - Andover offers the following services: Dry cleaning, wedding gowns, alterations, tailoring, laundry & shoe repair.