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Satin Touch, Inc.
Handyman for Multiple Small Projects, Thermostat - Install or Replace, Thermostat - Repair or Reprogram,
About us
Our customers turn to Homes Reinvented, the remodeling and restoration division of Satin Touch, Inc., because they trust our experience and knowledge in the professional. Our customers know we stand behind our work, we’re honest and trustworthy. One of our recent clients said that “Satin Touch arrived with a large team of carpenters and painters and the entire project was completed in two days.” We’re dedicated to our clients and always work to go above and beyond on every job. Our team is both “professional and accommodating” and we always clean up after doing a marvelous job. From challenging fire and water damage, to remodeling and storm damage, we can tackle any sized project both big and small. From homeowners to house flippers, to commercial property managers and general contractors, our customers come from a wide variety of backgrounds and needs. Let us be the company you can turn to for your next rehab or restoration project.
Business highlights
Emergency services offered
17 years of experience
Services we offer
From minor rehab projects to complete home remodeling, Homes Reinvented, the remodeling and restoration division of Satin Touch, Inc., has you covered.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.427 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 15% | ||
| 0% | ||
| 4% | ||
| 7% |
Showing 1-25 of 27 reviews
Gail W.
Oct 2024
Great!!!! Thus company is very reliable,professional,and responive
Response from Satin Touch, Inc.
"Dear [Member Name Removed], Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you are happy with your kitchen renovation. It was a pleasure working with you and bringing your vision to life. At HomesReinvented by SatinTouch, we strive to create beautiful and functional spaces, and your feedback means the world to us. If you ever need any further assistance or have more projects in mind, please don’t hesitate to reach out. Wishing you many happy moments in your newly renovated kitchen! Warm regards, Chad L. - Owner"
Neena K.
Sep 2023
“This is the door your daughter is going to sneak out of to smoke cigarettes.” Very inappropriate! Paid $1k for initial design ideas for 1968 home, 1080 sqft. 90% original oak flooring. 3 weeks after payment, I had to follow up and see if ideas were ready. They are not proactive! Only 1-idea was presented! $100k addition of bed-area and closet. “To save $ I recommend laying over vinyl flooring, instead of sanding original hardwood.” But you drew me a $50k closet! “We do not remodel any kitchen for less than $50k, not including cost of appliances.” Really? But my kitchen is only 9’x7’! I discussed other floor plan ideas….”I have many years of experience, this is the only floor plan that works.” Very patronizing! And more… This company does not listen to what the customer wants, no pricing model (just shooting numbers), inappropriate comments, and worse. Too many RED-FLAGS from the beginning. I strongly DO NOT recommend Satin Touch!!!
Response from Satin Touch, Inc.
"Thanks for reaching out and leaving your review, [Member Name Removed]. When writing a review (positive or negative), you should always tell the entire story. The comment that our designer made "This is the door your daughter is going to sneak out of to smoke cigarettes" was made in jest. I apologize, as the company owner, if this upset you, [Member Name Removed]. It was merely made to bring to your attention that having a door, leading directly to the outside, added to your daughter's bedroom was uncommon and could lead to safety issues (like someone breaking into the home via that door which would be directly into your daughter's bedroom) potentially down the road. I want to address the $1,000.00 design fee that was collected by our designer. As your were told, the amount of work that you were thinking about completing on your home was going to take many hours to design and draw out. Our designer put in over 24 man-hours into the initial design, alone. When he presented the initial design to you, it was your opportunity to notify him what you liked and didn't like. He would have taken that information and put together a new design for you to look at, in which changes could have been made, yet again, if you weren't entirely happy. Once the design was approved and if you decided to move forward with our company completing the renovations for you, the $1,000.00 would have been credited back against the total amount of the project, as was told to you. You decided not to make any changes to the initial design presented and not move forward, for your own reasons. You called and spoke to our designer and asked for a full refund of your Design Fee or else you would put in a negative review against our company. This was brought to my attention and I was the one who said "no" to your request as I wasn't going to be held at gun point and blackmailed. [Member Name Removed], I am sorry that things didn't work out. Respectfully, Chad L. - Owner"
Ann D.
May 2023
We recently hired Satin Touch to do a basement remodel and we were very pleased with our experience. Our designer, John was very receptive to our plan, and also had great ideas to improve the space. Mo, our project manager, was great at communicating and kept us informed every step of the way. He was very willing to follow up on changes we requested during the project. The whole team was punctual and respectful. We are thrilled with the finished product. We would highly recommend Satin Touch!
Elsie B.
Apr 2016
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Mark G.
Apr 2016
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Marlin S.
Mar 2016
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Richard E.
Mar 2016
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Mark A.
Nov 2015
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Allyn E.
Oct 2015
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Kirk K.
Sep 2015
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Joanne H.
Sep 2015
He was on time. The one thing I had a problem with was communicating with him. He didn't speak much English! So I just let him do his job. But I couldn't talk to him about what he was doing.
He did an excellent job repairing the wall. He even caulked around the edges. I am very pleased with his work.
Lisa K.
Sep 2015
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Beth H.
Aug 2015
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Dennis R.
Aug 2015
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Erin B.
Aug 2015
He did a very good job, accomplished a great deal in the time given. Walls needed sanding (aggressive in some areas) afterwards by myself, but it was quite a transformation from the time he started.
Mary B.
Jul 2015
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David B.
Jul 2015
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Dave L.
Jun 2015
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Justin B.
Jun 2015
Good job!
Robert J.
Jun 2015
Scheduled for 9AM. Louise came at 8:45AM and went right to work cutting sheetrock to finish the closet. Installed the sheetrock and added tape and compound to finish the job. Did a terrific job. Looks great.
Mary W.
Jun 2015
He arrived promptly and the price was good. The patch work was not done very well. I mentioned to him that it looked uneven and was sagging a bit but he said it was ok and didn't do any further work
Response from Satin Touch, Inc.
"Hello [Member Name Removed], I am sorry that our guy did not take care of you properly. Please allow us to send someone else out to complete this project the way it should have been in the first place. Respectfully, Chad Lange Satin Touch, Inc."
Gladys W.
Jun 2015
Louis was very helpful and explained each step in the process as he did it. he was cordial and we thought he did a great job. we were going to use this company again to do some painting in our home. we contacted Satin touch 3 times to get an estimate and it has been over 3 weeks they never called back. this is why we will not use them in future even if they returned call now.
Randy A.
Jun 2015
Great! Very polite, punctual, neat, well done. The employee couldn't have been a better representative of his company.
Melinda V.
May 2015
Luie was thorough and fast. He kept the work area as clean as possible and cleaned up well. I appreciated his kind and polite manner. He was personable, too, but got the job done in a very timely manner. Very pleased to have him in my home.
Response from Satin Touch, Inc.
"Thank you (member name removed) for shoosing Satin Touch for your drywall needs. If we can be of any additional help, please let us know."
Debra G.
May 2015
Overall everything went well. We didn't have sheet rock on hand (didn't realize we needed to provide) -- the work crew offered to go to Home Depot, which they did timely, and the job was completed in half of the time that was estimated. We are very pleased with the work.
Response from Satin Touch, Inc.
"Thank you [member name removed] for allowing us to work on this project for you. You, once again, can safely park your car in the garage :-)."
Licensing
State Contractor License Requirements
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FAQ
Satin Touch, Inc. is currently rated 4.4 overall out of 5.
Satin Touch, Inc. accepts the following forms of payment: CreditCard
Yes, Satin Touch, Inc. offers free project estimates.
No, Satin Touch, Inc. does not offer eco-friendly accreditations.
No, Satin Touch, Inc. does not offer a senior discount.
Yes, Satin Touch, Inc. offers emergency services.
Yes, Satin Touch, Inc. offers warranties.