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Rock Solid Landscape & Irrigation, Inc.
Outdoor Lighting Plan and Installation, Outdoor Lighting Repair, Exterior Surfaces - Powerwashing,
About us
Rock Solid Landscape & Irrigation is one of the best Twin Cities MN landscaping companies for exceptional landscaping and MN lawn care services that go beyond the ordinary. Rock Solid can help you with your landscaping projects, lawn care maintenance, patio installation, retaining wall, fire pit install, in-ground sprinkler system, fall yard clean up, outdoor lighting and more!
Business highlights
18 years of experience
Services we offer
Residential and Commercial: Landscape design and installation, fencing, landscape lighting and patio misting systems., lawn and yard care, patio installation, sprinkler irrigation systems
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.382 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 21% | ||
| 11% | ||
| 1% | ||
| 6% |
Showing 1-25 of 82 reviews
Elizabeth C.
Jun 2022
Was charged 3x more than the quote with no previous notice or explanation!!! ??? After patiently waiting until 6/20 for a “spring” irrigation startup due to scheduling, was told by the technician that they would setup the system and come speak with me if any other charges or repairs were needed. Technician left with no communication and received a $250 bill the next morning with no choice. Customer service was terrible and received threats that they would trespass and remove parts from my system if I did not pay. Payment was made within 12 hours of receipt since, but terrible experience! So many opportunities for a more positive customer experience- even to apologize that the quote was exceeded without notification and no repair needs were indicated during the service ( even with explicit commitment to doing so ). Instead of owning it, the tone was abrasive and asking if I’d like the equipment removed from my property. I almost never write reviews but don’t want anyone else to unknowingly experience this feeling?
Response from Rock Solid Landscape & Irrigation, Inc.
"[Member Name Removed] asked us to start up her sprinkler and we had to repair the plumbing before we could start it up. She then refused to pay for the services we provided. No threats or “trespassing,” just told [Member Name Removed] I would retrieve the parts she does not want to pay for. (She has since paid.) I'm sorry we did not meet your expectations."
Joyce W.
Jan 2018
Rock Solid sends out a letter to set up an appointment whether it is to blow out the sprinkler system or get things up and running in the Spring. The technician arrived within the time window set up. I recommend using Rock Solid.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for the review. Rock Solid is committed to servicing our customers efficiently and effectively."
Dwayne R.
Oct 2017
very well. good experience, overall.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you! We appreciate the feedback."
Scott K.
Aug 2017
Pleased with the service and communication.
Response from Rock Solid Landscape & Irrigation, Inc.
"We are glad to hear that you were satisfied with our service and quality of product. Our team strives to meet and/or exceed our customer's expectations everyday. We look forward to working with you in the future. Thanks again!"
Scott J.
Jun 2017
I think, I used them because they happened to be a local company that did that. The product is fine. We didn’t get any other quotes. I guess the price was reasonable enough. They were on time with the scheduled time.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for the "A" grades. We appreciate the feedback"
Steve C.
Mar 2017
Great. So well that I am contacting them to do another landscaping job and large yard spring cleanup.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you very much for your continued business. We are always happy to hear that we have met our customers expectations! Rock Solid continually strives for 100% customer satisfaction.! Thanks Again!!"
Clydia B.
Nov 2016
All services were done with no issues. I was very pleased with the fall cleanup that was done in the yard! I plan to use them again for other services next year.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers . At Rock Solid, we strive to deliver quality in our work and our service, whether landscaping, installing irrigation systems, or lawn services. Thank you again! We look forward to working with you in the future! All the best, The Rock Solid Team"
Kevin B.
Nov 2016
The work was done quickly and extra issues that were talked about were taken care of at that time also.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thanks [Member Name Removed]for the kind words. We appreciate your business."
Rose D.
Nov 2016
It went very well.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers . At Rock Solid, we strive to deliver quality in our work and our service, whether landscaping, installing irrigation systems, or lawn mowing. Thank you again! We look forward to working with you in the future! All the best, The Rock Solid Team"
Cynthia F.
Oct 2016
It was a horrible experience. It started in June and the problems persisted to August. The work was reasonable. However, there was a very poor communication. They cut electrical wires without a discussion with me. They were unwilling to accept any responsibility at this time. I thought their ethics were poor. The quality of the work they did was reasonable. The quality of the service associated with the work was not good. Quality of work was fine. The workmanship was fine. I don't have problems with the quality of work.
Response from Rock Solid Landscape & Irrigation, Inc.
"We are sympathetic for the unfortunate events that occurred. However our contract clearly states that the homeowner is responsible for the location of buried wires on their property not marked by the utility companies. Rock Solid does not want their employees in danger of any live electrical wires and certainly would not damage them if the location of the wires was known."
Dan W.
Oct 2016
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Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! Sorry about the bottle rocket!! We will take care of it in the spring! All the best, The Rock Solid Team"
Brian K.
Oct 2016
We recommend them.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers . At Rock Solid, we strive to deliver quality in our work and our service, whether landscaping, installing irrigation systems, or lawn mowing. Thank you again! We look forward to working with you in the future! All the best, The Rock Solid Team"
Kari O.
Oct 2016
Great. They do our fall and spring clean up. They also do our irrigation. I am overall very happy. The workers are friendly.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for the business over the past 6 years, We do appreciate your business! Rock Solid is always happy to hear from our regular customers."
LINDA L.
Oct 2016
There was a problem but they fixed the problem. I don't remember the price.
Response from Rock Solid Landscape & Irrigation, Inc.
"I'm glad we fixed any problems you may have had. Our goal is to provide quality service to all our customers."
DAVID S.
Oct 2016
It went good, no problem, very professional, everything went very well.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers . At Rock Solid, we strive to deliver quality in our work and our service, whether landscaping, installing irrigation systems, or lawn services. Thank you again! We look forward to working with you in the future! All the best, The Rock Solid Team"
David R.
Oct 2016
It was just fine. They don't sell what I use anymore. Professional, easy to work with.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers . All the best, The Rock Solid Team"
John D.
Oct 2016
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Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for the review. I am sorry to hear your experience was not satisfactory. Rock Solid strives to meet all our customers expectations."
Merlande E.
Oct 2016
we ended up having to pay a lot of money again to have it fixed. It wasn't watering for along time so my lawn basically died. It was not a good experience this year. Not a all.
Response from Rock Solid Landscape & Irrigation, Inc.
"We are sorry that your irrigation control panel was broken. Unfortunately these things do happen to electronic devices. We do offer an service maintenance contract that can help eliminate these circumstances. The service contract will also allow you discounts on our service and parts pricing. Our goal at Rock Solid is to provide services standards/options that lead our industry. Unfortunately parts DO break over time and need to be replaced."
Carol F.
Oct 2016
They did a fine job. It was excellent. They were prompt. They did give me a huge discount. They were running on a special so they did the delivery for free.
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers. At Rock Solid, we strive to deliver quality in our work and our service, whether landscaping, installing irrigation systems, or lawn mowing. Thank you again! We look forward to working with you in the future! All the best, The Rock Solid Team"
Lissa P.
Mar 2016
unknown
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review! We're always pleased to hear from our satisfied customers...especially repeat customers. At Rock Solid, we strive to deliver quality in our work and our service, whether landscaping, installing irrigation systems, or lawn mowing. Thank you again! We look forward to working with you in the future! All the best, The Rock Solid Team"
Tom T.
Jan 2016
unknown
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you so much for your review! Irrigation installation and maintenance are specialties of ours, so we're pleased when we receive feedback from a satisfied customer. We hope that if you're in need of landscaping, a water feature, pergola, firepit or outdoor lighting in the future, you'll give us a call for a free estimate. We're always happy to help! All the best! The Rock Solid Team"
Sherry N.
Jan 2016
unknown
Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for your review. We're so glad that we were able to assist you and that you had a good experience. Feel free to call us in the future for all your landscaping, irrigation, and lawn care needs! We want to make your outdoor living space the ideal place for you and your family. All the best, The Rock Solid Team"
Bill D.
Nov 2015
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Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for the recent rating you gave us in response to work we performed for you. At Rock Solid, we're committed to the highest quality service, materials, and professionalism at a competitive price to suit your budget. We hope to work with you again in the future and be your preferred provider for all your lawn care, irrigation, and landscaping needs. All the best, The Rock Solid Team"
DAVID S.
Oct 2015
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Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for giving us an A rating in response to work we completed for you. We're always glad to know that our customers are happy with our service and the quality of our work. We hope you'll give us a call the next time you're in need of landscaping, irrigation, or lawn care! We'd enjoy working with you again in the future. All the best, The Rock Solid Team"
SOPHIA M.
Oct 2015
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Response from Rock Solid Landscape & Irrigation, Inc.
"Thank you for the A rating you recently gave us in response to some work we'd performed for you. We're always pleased to know about another happy customer. We hope you'll call on us for all your landscaping, lawn care, and irrigation needs in years to come. We look forward to working with you again! All the best, The Rock Solid Team"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Rock Solid Landscape & Irrigation, Inc. is currently rated 4.3 overall out of 5.
Rock Solid Landscape & Irrigation, Inc. accepts the following forms of payment: CreditCard
Yes, Rock Solid Landscape & Irrigation, Inc. offers free project estimates.
No, Rock Solid Landscape & Irrigation, Inc. does not offer eco-friendly accreditations.
No, Rock Solid Landscape & Irrigation, Inc. does not offer a senior discount.
No, Rock Solid Landscape & Irrigation, Inc. does not offer emergency services.
No, Rock Solid Landscape & Irrigation, Inc. does not offer warranties.