Founded 1978 • With Angi since April 2010
14165 Naples St NE
Andover, MN 55304
Service Provider Response
I'm very sorry that you were not satisfied with your firewood purchase. All of the firewood we sell is fully seasoned & we have a 100% customer satisfaction guaranty. If any customer is not completely satisfied with their purchase, we will make it right or refund the payment. If we had been notified of your dissatisfaction, we would have figured out what the problem was & made it right. Obviously, we can't fix a problem that we are not aware of. I don't know why we are just now, in February, being notified of a problem that apparently occurred last October (almost r months ago) since the wood-burning season is over & we are unable to do anything about it. I am confused as to why this wasn't brought to our attention at the time it occurred.Service Provider Response
I'm glad you were happy with the quality of our product. Our goal is to give all of our customers the best service possible and I would like to correct any mistakes that may have been made on our part. Is there something we could have done differently to increase your customer service satisfaction?Family owned & operated. Fireplace wood stacked, split & delivered. By the cord or by the trailer load. Types of wood: oak, birch, maple. Firewood racks & kindling.
Angi Certified
Offers Coupon
Here at Kelli's Outdoor Care we are happy to bring you over 15 years of experience in, Tree trimming and removal. We are a small family owned business., Dedicated to helpping you develop a healthy, safe, and beautiful outdoor environment. for you and your famliy.
Angi Certified
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today! Facebook.com/Fredycastro26
Angi Certified
2022 Super Service Award
Firewood Sales - free delivery & stacking.
We do not purchase trees or wood to make into firewood. We do not cut or split wood that you already have.
FireMasters, Inc. is currently rated 4 overall out of 5.
FireMasters, Inc. is open:
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 12:00 PM - 6:00 PM
FireMasters, Inc. accepts the following forms of payment: MasterCard, Discover, Check, Visa, American Express
No, FireMasters, Inc. does not offer free project estimates.
Yes, FireMasters, Inc. offers eco-friendly accreditations.
No, FireMasters, Inc. does not offer a senior discount.
Yes, FireMasters, Inc. offers emergency services.
Yes, FireMasters, Inc. offers warranties.
FireMasters, Inc. offers the following services: Firewood Sales - free delivery & stacking.
We do not purchase trees or wood to make into firewood. We do not cut or split wood that you already have.