Doug Cassady - Bell Mortgage

Incredible level of service! Doug was very helpful in any situation and made the closing process the easiest of all home purchasing process! I don't even know where to begin. He had full of knowledge and was always reachable. Although his main area seems to be up in Albertville, he came down to Maple Glove for me to sign paper and whatnots. Doug was referred to me by my Realtor and although I tend to find my need on my own in most of the case, I am very glad I was referred to him. He is part of Bell Mortgage(previously Prime Mortgage) which is a division of the Business Bank. I contacted 4,5 different lender/broker to get a best rate and closing cost, and no one came near him. In fact, he is the only one that mentioned a restriction on origination fee and the risk of shopping around too many times in which, he gave me a piece of paper to explain the number of inquiries to make the mess smoother. Seller decided the closing date, and by the time PA was signed after inspection contingency removed, it was less than a month to close. During that process, he's got done with everything almost two weeks prior and in addition to changing my lock term from 45 days to 15 days, he was able to decrease my rate by half a percent! I should also mentioned that he locked me in before myself signing the PA because the rate was better that day. On top of everything, he gave me a lender credit at the closing which I was pleasantly surprised of! I am sure I missed to mention other great things he had done for me but, being able to close in 45 minutes and me actually feeling stress-free should say enough how great he is. Needless to say, I have recommended him to all of my co-worker and friends, and I will be contacting him again in a future for my second home! It was just a FANTASTIC experience.