TOWN CORNERS ROOFING & EXTERIORS LLC
About us
We are a full service roofing company ranging from tear offs, new roof installation, repairs, and residential flat roofs. We do NOT use subcontractors for any roofing projects. Our company strives on the best customer service and highest quality work to make sure your home stands out making a great impression. We feel this is done with quality craftsmanship, quality material, and our high standards in customer service. We are looking forward to assist you in your upcoming project. Please contact us for your free estimate!
Business highlights
Services we offer
We offer all services to repair or replace your roof.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
0% | ||
0% | ||
7% | ||
0% |
"Unfortunately there was a miss-communication with our serviceman about talking to the homeowner after he went to inspect.(as I was out of town) I have since emailed with the homeowner regarding the follow up to the leak, and sent him a picture of the cause of the leak. Due to ice back up in his valley the water was getting into his house. To my knowledge he has not had any leaks from the repairs to the cricket section that we had repaired. I always stand behind our repairs, and hope to maintain a working relationship with the homeowner."
The original score of a B for Responsiveness stems from general lack of communication on the skylight selection and installation. Since the skylights were to be installed in a bedroom, we requested factor-installed window shades. We were given the dimension of the skylight but didn't realize that the venting skylight of this dimension does not allow for a manual operated blackout shade. We requested a blackout shade, and were not told that they were not an option for the window being ordered. The shades selection was "finalized" when we were told that the solar powered window shades were $300 more expensive than the manual shades because they are solar powered require an RF chip, etc. to operate. We were not told that the blackout shade was not an option at this point, either.
It was only after the windows were installed (and the holes cut into the sub roof) were we aware that venetian blinds were ordered with the skylights. These blinds don't offer much in terms of room-darkening. At that point we were informed that the black out shades were not an option for our window make and model. And to make the skylights work in this room, we will have to buy some after market black out shades, in addition to what we have.
Since the skylights were not part of the original roof quote, the details of our order were flushed out in face to face conversations with Jeremy and via text message. I would have preferred to have seen a separate quote, stating exactly what was being ordered. In hind sight, I wish I would have been more adamant in requiring it, instead of an "invoice correction" at the end of the job. If anything I've learned from my lesson - as this is the first time I've worked with a contractor on a big project like this as a home owner. The skylights themselves are beautiful and vent the room well, and Jeremy did an excellent job on the installation.
** Update: After submitting my review, my final cost was adjusted down to compensate us for the cost of after market blinds that should meet our needs. Thus, all grades are updated to A's.... Thanks, Jeremy!
Experience was excellent. We receive quotes from 5 other highly rated companies on Angie's List and Town Corners was the lowest, coming in approximately $500 lower than the closest bidder. Having received quotes up to $20k, I was happy with the final cost.
We had initially finalized the deal late last year, but Town Corners got a little backed up due to weather and some unexpected tough jobs and had to reschedule for the Spring, which is the only reason I gave them a B on punctuality. They handled the rescheduling very well, offering to remove any snow from the roof that became too deep over the winter (free of charge). Once the work started, everything went as planned.
I went with the Landmark Pro shingles, which was well worth the extra few hundred dollars. The roof looks great. Next up, I have them coming out to look at replacing some of the siding that should probably be fixed before painting starts this summer.
In addition, it should be pointed out that when I needed to get the invoice from Candace almost immediately to meet the demands of the buyer's real estate agent, Candace personally dropped it off to me on her way home from work! This company goes way above and beyond and I would highly recommend them for anybody and everybody's next roofing job.
"[member name removed], I am very glad that we were able to help you out. Please let us know if there is anything else we can assist you with in the future. Jeremy Town"
I was very happy with them and will probably call them to do work on our breezeway.
"It was a pleasure working for your family!! Thank you for trusting us to complete your project, We hope your family and you have a happy holiday and a good year!"
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Licensing
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