Avalon Building Concepts, Inc.

We had numerous leaks after a complete roof replacement in 2017. It took years to have these repairs made and we continue to have problems. We have waited OVER ONE YEAR to have a leak repaired that was reported in 2022. DO NOT hire Avalon. We have neighbors that used Avalon and had the same problems.

Overprixwd

I called avalon and Jason showed up. Jason checked on my gutters and cleaned them for me. he was very nice and helpful! Instead of telling me new gutters, he suggested I waited to see how the cleaning responded to my issue before moving forward with new. He was so helpful I would recommend Jason and Avalon to anyone! Thank you!

I heard of Avalon from a friend who had their roof done by avalon and I was just as impressed. They will be back soon to install some doors that I have needed after they did such a great job on the first project.

Originally I had avalon scheduled to come out and install my fence. While waiting for the install to take place, the roof suddenly needed to be replaced so we had avalon out for a quote and again, they met our standards and to look at the finished product, they worked hard and did a great job!

The workmanship was high quality, and we appreciated that avalon came back to rectify things when we were initially dissatisfied.

We used avalon to replace our roof and put in a concrete driveway. They did an amazing job. The work was done exactly as we wanted. We highly recommend them.

Loved avalon building concepts. They did everything they said they would. They showed up on time, cleaned up daily and answered a few questions I had along the way. The one gentlemen noticed our flat roof was leaking and he did a temporary fix for us and now I have avalon coming to fix my flat roof. I would recommend them to anyone. They're an amazing company!

this is my 3rd project ive done with avalon and I have had no issues with either of them. ive done an addition, a new roof and siding on my home and garage as of late so basically theyve built me a new home that I can't help but smile at when I pull in the driveway.

great guys all around

Customer service was through the roof! no pun. The roofers tools kept tripping my circuits and had to go and get a generator but otherwise I have great things to say!

Avalon was very methodical from start to finish. What surprised me the most was expecting to need my shoes on while walking around the car for a while after the roof was installed and I have yet to find a single nail! Ill be calling them when I get the roof done on my house to match my new garage!

Excellent! The roof was replaced and all cleanup accomplished in one day. This review is being written Two years after the roof was replaced and it still looks good as new.

Roof was installed in fall 2018. That spring, it started leaking. I called and left a message with no call back. Waited. Called back and got no reply. I had to call 6 times this past February alone before someone with the company would talk to me. They sent someone out to said it was not installed properly and they would fix it. They put in a service ticket. A month later, they still hadn t fixed it. Then, today, the owner told me it isn t their fault and it s outside of the warranty, they wouldn t fix it, and they told me if I wanted it fixed I ll give you a list of lawyers and you can see me in court . Why would their service guy admit it was installed incorrectly, they submit a ticket to repair it, only to later say it wasn t their fault and try to go back on it?

We had Avalon replace 2 leaky skylights on our back porch and were very happy with the job done. They sent someone with a few days of calling to look at, and quote the job. Their price was competitive or less than my 2 other quotes. The installer did an excellent job, worked well past dinner to finish the job. I would use Avalon again when needed.

Jason was a wonderful project manager and he was easy to talk to and understand what we wanted done on our roof. we had an issue with the roof and he was quick to find a solution.

Tyson was quick to notice missing shingles and provided excellent and friendly service. Everything was done in a timely manner and the new roof looks great!

Doug Draper was friendly and knowledgeable. We needed a slider and we got a great price from him, yet again. The installer was thorough and left our place nice and clean. We were pleased that after the job was done, they checked back with us to see if we had any concerns. Thanks again guys!

I bought a new house in June of 2019 and I absolutely hated the roofs faded shingles. I called Avalon not knowing what to expect, and Michael Thompson came out to my house to measure and get me some quotes. He suggested a partial Metal roof and walked me through the recess from financing to the installation. I Absolutely LOVE my new roof and so glad Michael Thompson helped me choose what would look best for my New home. Michaelâ s customer service is amazing. He helped ease all of my concerns & was available for all of my questions during the process.

The sales person did a teriffic selling job. The end result did not look like what was promised and they did not fix a roof leak as promised.

The Avalon crew arrived at 7am and got to work. Finished our roof in 1 day! We love it! All our friends and neighbors compliment the workmanship and speed of shingle installation. Thanks to sales rep chuck who is a man of his word. Highly recommend Avalon Roofing.

Happy Thanksgiving.

Upon completion I am 100% satisfied with the work done by Avalon. Salesperson Jason stayed in touch and administered several contract changes without any discrepancies. All did excellent work and Roger and Brad did excellent work on the house roof repairs.

I know it has been about 6 years since we had used Avalon, but, please continue to read. My hope is to save someone else from the problems I am now facing. We had Avalon come in and put all new replacement windows in, a egress window, siding on the front of the house, close off a door and install a new sliding glass door. The cover we wanted for the egress was supposed to be a hard-on and something you could walk on if necessary. Well, we received the cheap plastic one because they ordered the wrong egress. OK, deal-able. We had to call them out several times for a piece of siding that kept coming off. The finally nailed it when it should not have been nailed. We called them out because the slider was leaking onto the floor. They just added a bit of caulk, but never really checked it. M00y laminate floor was bowed and I could have had them replace it, but did not. The door must have kept leaking under the floor, but we were unaware as the floor was already bowed and we covered the area with a rug. We are now remodeling our home and pulled up all the flooring. Our slider is starting to tilt and our floor needs to be replaced from the leaking. I can almost put my finger through the floor! Another contractor told me that the seal between the slider and the house under the door was not installed properly. Avalon said that I had a lifetime warranty. Never said that it was not on labor. I called and the lady on the phone was quite rude and told me that my house was settling and it was my fault I did not check it and maintain it. YOU COULD NOT TELL FROM THE OUTSIDE! My home is 40 years old and I do not believe would be settling much more, and not enough to cause this problem in this time frame. Now I have to pay someone else to lift my slider and replace my floor. I hope and pray that there is no additional damage below the surface! Again - this was about 6 years ago, but still, should not continue to have problems - If we had not decided to put new flooring down, my slider would have went through the floor.

Let you know when job is done - with luck by Thanksgiving or Christmas (based on weather)