Deposit on work to be done made. All parts and related hardware being ordered. Installation to occur when all items are received. Will update Angies List as the process continues.
Description of Work: Owner [Jan Crawford] personally executed a cost quote. Spent time explaining details, options and functions to me. Revised quote. [Still in midst of the process; so far very favorably impressed with Jan Crawford and her company.]
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,161
Michael G.
03/2013
5.0
locksmith
 + -1 more
Very quick and completely fixed the problem while I waited.
Description of Work: Needed a lock repaired and took to their shop. I was missing some parts and they were still able to get everything working in a very short time.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
LISA S.
12/2012
5.0
locksmith
 + -1 more
On the 9th day they called with good news. After contacting numerous suppliers, they had located the part for me and were having it shipped to the store. I picked it up a few days later and replaced it myself. By replacing the part, it saved me quite a bit of $$$ since I didn't have to replace the door. Thank you so much!
Description of Work: I had a very unusual request. I had an older screen door on my home that was still in very good shape, however, the handle (locking handle) was discolored/corroded due to wear. I needed to replace the handle and asked Westland Lock and Key if they had any replacements (I took the handle with me to the store). They did not have it in stock but offered to take the part and do some research and see if they could find something for me (I had already done some research and found the part to be discontinued some time ago). They said they would call me within 10 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dortha L.
05/2012
5.0
locksmith
 + -1 more
I've known them for so many years. They're very helpful. If you need someone, they will respond. I think the price is reasonable. I would certainly use them again in the future.
Description of Work: I use Westland Lock and Key. They came out and serviced me last week. I had 2 doors completely re-keyed with the deadbolts and regular locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
STEVE M.
10/2007
1.0
locksmith
 + -1 more
They were suppose to be here at 10:00 and they didn't get here until 11:00. I had to be somewhere at noon. They did not call or anything, I had to call them and ask where they were. There was insufficient time to complete the job before I had to leave.
Description of Work: Hired to install locks.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ROB Z.
06/2007
5.0
locksmith
 + -1 more
He arrived within 10 minutes of his promised arrival. He was professional and did the job very quickly.
Description of Work: The person came to my home to repair the door on a 2000 Explorer that would not stay shut.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
LuizRobertto M.
03/2007
4.0
locksmith
 + -1 more
The store was very helpful and honest about their hardware prices, They told me exactly what to get at hardware store. The installer showed up at 4 PM and was done by 6 PM. The work was great but the price was a surprise. The cost of the job came to $140 per hour.
Description of Work: They installed two electronic deadbolts and re-keyed five locks so they all matched. The job was all labor, I provided all the hardware.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$280
MATT S.
03/2006
5.0
locksmith
 + -1 more
THEY DID A NICE JOB. I WAS SATISFIED WITH THE WORK THAT THEY DID. IT WAS FAIRLY QUICK. THE LOCKSMITH WAS VERY NICE. HE DID NOT LEAVE A MESS. THE ONLY THING WAS THAT HE HAD TO COME BACK AND SHOW ME HOW TO OPERATE WAS THE DEAD BOLT.
Description of Work: THEY CHANGED LOCKS ON THE FRONT AND SIDE DOORS OF OUR HOUSE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Home Security Systems
FAQ
Westland Lock & Key is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Westland Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa