
Independent Carpet One Floor & Home
About us
It's been our pleasure to serve the flooring needs of the Westland area for more than 46 years. We’re your family-owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle. Additional website - www.independentcarpetone.com. Additional contact name - Frances Francavilla. Additional contact phone - (800) 750-5916.
Business highlights
Services we offer
Floor covering sales & installation, carpet, hardwood, vinyl & tile.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
13% | ||
3% | ||
1% | ||
3% |
"[Member Name Removed], Thank you so very much for taking the time to review with Angie's List your experience with our staff. We truly appreciate the opportunity to provide flooring for your home. Thank you for the trust and confidence. We look forward to working with you again for all your future flooring needs! Catherine Buchanan-Owner"
"[Member Name Removed] Thank you for taking the time to share your experience with us! I am however sorry you are experiencing manufacturer issues but be rest assured we will make sure everything gets taken care of so you can enjoy your new flooring! Thank you for your patience!"
"[Member Name Removed] Thank you for taking the time to share your experience with our Angie's list members! We thank you for the trust and confidence in our installation and sales team! Enjoy your new flooring and we look forward to working with you again for all you future flooring needs! Cathy Buchanan-Owner"
"[Member Name Removed], Thank you for taking the time to leave such a wonderful review on Angie's List. It was our pleasure to work with you to find that perfect floor for your home. We appreciate your trust and confidence enough to refer a friend to our store. We truly do appreciate that and we promise to continue our great service to you and your family and friends for all your future flooring needs. Catherine Buchanan- Owner"
"[Member Name Removed], Thank you for your trust and confidence in our store. it was a pleasure to assist you in finding that perfect floor. Enjoy and we look forward to working with you in the future for all your flooring needs."
"[Member Name Removed], Thank you for sharing your experience on Angie's List. We do appreciate your trust and confidence in our store. I am sorry for any delay it took to get back out the second time but more importantly the flooring looks great and you are happy. Enjoy your new flooring and we hope we can work together again for your future flooring needs!"
Cameron was very helpful in finding what we wanted. and assembled a sample portfolio for us to take home for as long as we needed. Excellent customer care with absolutely NO pressure. The estimate we received was fair, and Cameron explained everything in detail. The formal quote after measurements was pretty close to his original estimate. Well done in my opinion, and after careful consideration of all, the job was awarded to Independent Carpet One. I would also like to add that the showroom appearance, support staff, (Barbara) were very courteous, friendly, and professional. Our phone calls during this process went very well. We were pleased.
We placed our order, and installation dates were set up. We received phones calls to update when our materials arrived, and confirmation calls the week before, and day of installation.
Mark and Zach installed our kitchen vinyl. The experience, and quality of work was outstanding. Mark discussed what he was going to do, and consulted with us as needed. Both installers were courteous, highly conscientious in the performance of their job, and they cared. We are extremely pleased with the result.
John, Jack, and I believe Andy (sorry if I got it wrong) installed the new carpet in our bedrooms. Again, the experience, and quality of work was outstanding. From furniture removal, ripping up the old carpet and pad, to installation of the new carpet, and placing the furniture back into the rooms, the work done was exemplary. This crew was efficient, experienced, knowledgeable, and consulted with us on all aspects of the job. We are extremely pleased with the result once again.
In closing, it takes a team from sales, customer service, and installation for it to all work. Independent Carpet One proved that to us, and then some.
Well done.
"[Member Name Removed], Thank you for your review. I see that Tony was scheduled to do your flooring installation this past Thursday and Friday! I am sure everything looks amazing as he is a fabulous installer. Enjoy many years of beauty and performance and we do truly appreciate your business. Catherine Buchanan."
Licensing
State Contractor License Requirements
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