This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
A heartfelt thank you to our frontline heroes! Grays Outdoor Services proudly offers $200 off every $1000 spent as a token of our sincere appreciation for your dedication. For over a decade, our professional team has been committed to delivering exceptional outdoor services throughout the Metro Area, crafting superior quality for countless properties. You can count on us for reliable, on-time service for all your outdoor needs. We value the opportunity to earn and maintain your business. As a full-service company with a dedicated local team, we're ready to provide the professional and timely service you deserve.
Business highlights
24 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Services we offer
We offer a comprehensive range of outdoor services, including tree service, landscaping, brick paver installation, sprinkler systems, lawn care, trash outs, hardscaping, and drain tile solutions.
They did excellent job. Work was completed much faster than expected. They even did a couple extra tasks I asked to do and didn't charge me extra. They had the best price and I would recommend them for any work you need completed.
Description of Work: Cut, Remove, and Clean up three very large trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron B.
09/2020
5.0
tree service
+ -1 more
Matt and the crew were very professional, completing all the work we had requested. They worked very hard and had very good equipment. They removed the trees, ground up the stumps, cleaned up the grounds, and made the yard look much better. Thanks to everyone for a job well done!
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Susan M.
09/2020
2.0
tree service, deck cleaning
+ 0 more
Terrible Customer Service! They promised to come out and provide an estimate on Saturday and cancelled. I completely understand, they work very hard and he was exhausted. We attempted to reschedule. He said he would stop by a few days later. I said "Okay what time?" I stayed home, all day, and awaited his arrival. He did not respond to my question. I asked a second time "What time were you thinking of stopping by?' He never responded again after that. I am empathetic and gracious, I know their time is valuable but so is mine! I am very disappointed. If he was too busy, he should have just said how about another time? I would have been more than understanding. I know that this is their busy season. However, they promised to offer an estimate and then they never followed through. Good thing I did not hire them. If this is an example of potential contractors I could hire through "Angies List," NO THANK YOU!
Description of Work: Tree service.
Rating Category
Rating out of 5
Response from Grays Outdoor Services
I never responded cause as I told u we were busy I said I would stop by at my leisure and look at job when I was freed up I never asked u to sit and wait for me nor gave u a time I understand your time is just as valuable as mine sorry things didn't work out we had storms hit and got over welmed
Sean F.
09/2020
1.0
tree service
+ -1 more
They were very quick to get in touch with me and come out to give a quote. Took multiple calls after to get in touch to schedule an appointment. Took the day off work to be home for this appointment which no one showed or called with any updates on why. Called that afternoon and left a voicemail with no return. Called the next day in the morning with no answer. Looking at other reviews, seems like this is something that they do occasionally.
Description of Work: Needed tree removed
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Grays Outdoor Services
I did came out in the middle of a rain thunderstorm and give you an estimate I also told you I need to know by that day to honour that price is we were in a area had to be by the following day did not respond fortunately we have to move forward
A M.
08/2020
5.0
tree service, deck cleaning
+ 0 more
Crew arrived as scheduled. They got right to work at 8:30 am, worked all day and into the evening to cleanup, chip and haul away large chunks of tree. They were respectful of mine and my neighbors property. They brought the right equipment and people to get the job done in one day. Price was best of several quotes. Tom and crew were easy to work with.
Description of Work: Removed large tree from backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ella M.
08/2020
5.0
tree service
+ -1 more
Fast and efficient; The team that took down my tree was well organized. They did a great job with clean up as well.
Description of Work: cut down dead tree and other tree trimming
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Ken A.
07/2020
5.0
tree service
+ -1 more
Tom came out to quote the job within a day. Had a big crew out in less than a week of the work being authorized, with a big bucket crane truck and other tractors and trucks, and made quick work of taking down two dying oak trees in pieces, over power lines and a building, without incident. Left the site raked clean. Would definitely recommend and use again. Price was better than two other quotes.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Jeffrey S.
07/2020
5.0
tree service
+ -1 more
These guys rock! They had most of the work done by the time i went to finish paying them. These guys were fast. From estimate to completion everything was above board and professional. I highly recommend Grays tree service,
Description of Work: Had 3 trees removed from property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kyle S.
07/2020
5.0
tree service, deck cleaning
+ 0 more
Great work. Fast efficient. Would easily hire again and refer. Thanks
Description of Work: Couples of trees cut down and grinded out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Susan L.
07/2020
5.0
tree service
+ -1 more
I had a large tree branch that extended over my garage. One worker climbed the tree removing the branch in sections while the team on the ground cleared the debris. My driveway and yard were spotless! I would definitely recommend Grays.
Description of Work: tree work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Alice I.
07/2020
1.0
tree service, deck cleaning
+ 0 more
I was contacted and told someone would come and take a look at the tree and called me back. Nobody ever called me back with a price. I would not use them again.
Description of Work: Cut down a tree.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Response from Grays Outdoor Services
I apologize for any miscommunication but we notified you and called you several times We offer a very professional service for our customers not very fair You judge us would you never returned our calls nor used our service sorry you feel differently
Jennifer P.
07/2020
5.0
tree service
+ -1 more
They went above and beyond for us. I’m truly appreciative and would highly recommend them to anybody looking for tree removal services.
Description of Work: emergency tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon B.
05/2020
5.0
tree service, deck cleaning
+ 0 more
Great! The job was done in 15 minutes.
Description of Work: Stump removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
John M.
05/2020
5.0
tree service, deck cleaning
+ 0 more
it went very well,cleaned up and in and out within 1 hour
Description of Work: 2 pine trees cut down ,and stumps grounded down
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Debra R.
05/2020
5.0
tree service, deck cleaning
+ 0 more
Awesome!! Very professional, did great work and cleaned up afterwards. Could not have gone better!! Would recommend them to everyone!!
Description of Work: 4 trees cut down, 1 trimmed, stumps ground
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Perissa J.
04/2020
4.0
tree service
+ -1 more
I was told they gave me a good deal because I was a teacher, but my yard was destroyed. they drove over my lawn and left huge holes all over.
Description of Work: Tree Service
Rating Category
Rating out of 5
Alice J.
04/2020
5.0
tree service
+ -1 more
Very professional, very fast & very clean. From start to finish, excellent service! Watching these guys work was a pleasure! Like a well-oiled machine, each man knew his job & performed it flawlessly. The most unbelievable part? All wore masks & all kept 6 feet between them at all times. Would hire this company again in a heartbeat!
Description of Work: Tree trimming & dead wood removal.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Grays Outdoor Services
thank u very much for your business we appreciate u thank u again
Karl W.
03/2020
5.0
tree service
+ -1 more
The whole experience with Grays was excellent. The work was not an emergency but it was done quickly. They removed the trees and ground the stumps and cleaned up the grounds efficiently. I got four estimates for the work and they were the lowest bidder but I can't imagine that the work could have been done better by any of the other firms I contacted.
Description of Work: Removal of two medium/large evergreens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Samer A.
03/2020
5.0
tree service
+ -1 more
They did a great job. Professional service, friendly and informative crew. They got the job done right and quick and were out. Appointment was delayed a few times but that was because of their emergency services requirements due to the Covid-19 lockdown so I wouldn't hold that against them.
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Gloria C.
03/2020
5.0
tree service
+ -1 more
Excellent. Workers were patient and did a wonderful clean up job
Description of Work: Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie B.
02/2020
5.0
tree service
+ -1 more
It was a great and excellent service, this is our second time using them and they are a good company.
Description of Work: They took down a tree.
Rating Category
Rating out of 5
Yes, I recommend this pro
Krissy P.
02/2020
5.0
tree service
+ -1 more
It was flawless, it was cleaned up perfectly. It was a really great company to deal with, very professional, on time, you knew what are they when they came in to your house and it was just a great experience.
Description of Work: They removed tree in my backyard.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,500
Matthew M.
02/2020
5.0
tree service
+ -1 more
It was pretty good. They came out, had a bunch of new equipment, cleaned up and it looked like that they weren't there. I have recommended them to one of my friends. The owner was cool to come out to check the job. It was a good crew, they wore their company uniform, and a professional looking.
Description of Work: They removed a big tree.
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,900
Mike W.
02/2020
5.0
landscaping, tree service
+ 0 more
They were very awesome. Very polite. Easy to work with. Told him what the issue and they took care of it. No issues ,no problems. They know what they're doing.
Description of Work: Tree removal and some landscaping.
Rating Category
Rating out of 5
Yes, I recommend this pro
Joel V.
02/2020
5.0
tree service
+ -1 more
They came out, took it down for us, ground the stump. Within 2 hours, they were gone. It was quick, and easy. They also installed a patio for me before. They were very cost competitive, and the customer service is top notch. The owner comes out on the job site.
Description of Work: They did a massive tree removal over our front yard.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Property Management
FAQ
Grays Outdoor Services is currently rated 4.6 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Grays Outdoor Services accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Grays Outdoor Services offers the following services: We offer a comprehensive range of outdoor services, including tree service, landscaping, brick paver installation, sprinkler systems, lawn care, trash outs, hardscaping, and drain tile solutions.