We contracted one month before our event - sales rep on phone was responsive and professional - price of service was significantly higher than the 7 other companies we investigated (and our first choice was already booked), but Wilson had a high rating on Angie's List, they assured us that their vehicles were cleaner and better maintained than those of their competitors, and we got a $50 discount because hire was for a Friday evening - on the day of hire, the driver made our hearts skip a beat because he took an expressway route that proved to be longer than the street route - the hotel and church were within 4 miles of each other by surface street in a low-density area, but by taking the expressway on a Friday between 4:00-5:00 PM instead of the surface streets, the second half of our party, with bride, got to the church at the last possible minute (driver was contracted to make separate trips for the groomsmen and bridesmaids from the hotel to the church, within one hour; groomsmen were ready on time for the first trip, but limo arrived 10 minutes late) - limo was clean, but the driver's door malfunctioned several times Overall, our mission was accomplished, but next time Wilson will not be our first contact