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Ultimate Pool Service

Pool and Spa Service, General Remodeling

About us

Been in Business since 1996, but we've got over 50+ years swimming pool service experience. We answer the phone in Waterford, but we park our trucks in Redford...we go all over (see website for cities we service). We have 4 employees, 3 which have been with us since the beginning and the other for 12+ yrs. We service only In-ground private residence swimming pools. Sorry no stand alone Hot Tubs. We Open & Close Pools; Do Service on Equipment (pumps, filters, chlorinators, Auto-Cleaners, etc..); Weekly, Bi-Weekly and/or Monthly Service. We do sub-contract for Tile, Coping & Marcite refurbishment but we handle all the prep work and get the pool up and running at the end. We bill at time of service and appreciate payment immediately at time of service or within 10 days please. Weekly, Bi-Weekly Maintenance is billed Monthly.

Business highlights

29 years of trusted experience

Services we offer

Over Fifty years of swimming pool service experience. Service In-Ground Pools; Openings, Closings, Partial Closings, Acid Wash; Weekly, Bi-Weekly, Monthly & Vacation Maintenance; Service and/or replace equipment; Tile, Coping and Marcite refurbishment. We can offer assistance for some Above Ground Pools, give us a call see if we can help.

Services we don't offer

We do not service seperate Spas or stand alone spas. Only Spas that are attached to an inground pool, or are built in and have undground lines and pool type equipment.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.6
Showing 1-8 of 8 reviews

Dale B.
06/2018
5.0
pool cleaners
  + -1 more
Tina was very responsive and was able to quickly work me into the busy spring schedule. Their technician, Brian, was very knowledgeable and not only replaced my filter, but answered all my questions. He also confirmed my pumps were working and checked out and made recommendations for my pool sweep that has not been working properly.
Description of Work: New sand filter for in-ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

N H.
10/2016
5.0
pool cleaners
  + -1 more
Found this company on Angie's list. They are very professional, punctual, and did great work. WE will be using them going forward for all our pool needs
Description of Work: Pool closing and bi-weekly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BETH G.
12/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Closing of pool and provided extra water bags, able to do job when no one was home. Called afterwards to let us know about some concerns for pool next year (which we were already aware of). Responded quickly to phone and email contact.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sharon N.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Vacuumed the pool. Balanced chemicals

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0


Robin M.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Ken has serviced our pool for the last 3 years and always does an amazing job. He tries, where he can, to save us money by repairing old equipment. Any time I call, they get back to me straightaway- either by phone or just showing up. The pool looks and runs great! Thumbs up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
06/2015
1.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$1,010

Response from Ultimate Pool Service
In response to this...this is an above ground pool with "in-ground" pool type of equipment. I truly feel this specific customer was blown away by the cost of Inground Pool Equipment prices that we have no control over. Inground pools are expensive to maintain and the equipment that it requires seems to go up in price every year. The industry is like owning a boat...the manufacturers know you must have it so they can dictate what they charge. We're just the messenger.

Tom C.
06/2012
5.0
pool cleaners
  + -1 more
It was excellent as always !
Description of Work: Ultimate Pool opened our jacuzzi and rock pool. They have opened and closed our pool for 17 years. We have also had them perform other services for us. They have been fantastic. They are extremely professional and conscientious. We can't say enough good things about them. They are an incredible family owned business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Robert H.
01/2012
5.0
pool cleaners
  + -1 more
I've been using them for over ten years. They have great ethics, value, and quality.
Description of Work: They have serviced my pool twice a year for over ten years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1246 Forest Bay Dr, Waterford, MI 48328

    http://ultimatepoolservice.net

    Service hours

    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    General Remodeling

    FAQ

    Ultimate Pool Service is currently rated 4.5 overall out of 5.

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 3:00 PM

    Ultimate Pool Service accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Ultimate Pool Service offers free project estimates.
    No, Ultimate Pool Service does not offer eco-friendly accreditations.
    No, Ultimate Pool Service does not offer a senior discount.
    No, Ultimate Pool Service does not offer emergency services.
    Yes, Ultimate Pool Service offers warranties.
    Ultimate Pool Service offers the following services: Over Fifty years of swimming pool service experience. Service In-Ground Pools; Openings, Closings, Partial Closings, Acid Wash; Weekly, Bi-Weekly, Monthly & Vacation Maintenance; Service and/or replace equipment; Tile, Coping and Marcite refurbishment. We can offer assistance for some Above Ground Pools, give us a call see if we can help.
    We do not service seperate Spas or stand alone spas. Only Spas that are attached to an inground pool, or are built in and have undground lines and pool type equipment.

    Contact information

    1246 Forest Bay Dr, Waterford, MI 48328

    http://ultimatepoolservice.net

    Service hours

    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 3:00 PM